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Patrick R.
Customer Reviews for Carper Quick Mart & Supply
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
We had to drive 30 minutes to New Castle when there are multiple locations in the Roanoke area. Not very nice. And to drop off, we had to drive another 20 minutes away when there is a location right around the corner. Take a look at these situations.
Lee M.We had to drive 40 mins just to pickup the uhaul after having the reservation for at least a month. The uhaul should have been dropped off at a closer location for some sort of convenience for us. Not a satisfied customer
AMBER F.staff had difficulty using the uhaul data entry program and it took a long time to get the van. i was roadsided and needed it quickly. they were friendly and helpful, but inexperienced.
SAMUEL W.Great service. The owner came right out and greeted us to assist with the drop off.
Ryan parker B.There was no one there to help with the trailer. A young girl behind the counter told me to just drop it on the dirt. It served its purpose.
Thomas E.Have local staff more knowledgeable about the equipment.
Tobias G.Very friendly and accommodating. Very helpful.
Donna B.