Customer Reviews for Carson's Southside Tire & Auto RV & Boat Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Carson's Southside Tire & Auto RV & Boat Storage

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Amanda S. on

Rating:

The location and lack there of cell service in that area made it very difficult to complete any app related steps for my specific reservation. Unfortunately the employee who helped me at the location all though very help and polite was not very experienced using computers and struggled to complete my reservation. I was also told by him that I could just drop off my reservation and the key and that would be fine. Come later to find out I needed to close it with the app which I couldn't do due to the cell service in this area and was charge the $20 fee for asking a representative to complete it. All in all I was very unpleased with the uhaul process and that it seemed like everyday I got an email or text saying my pick up location changed. I will most likely not use uhaul again or recommend it.

althea R. on

Rating:

Customer did not leave a comment.

Hailey C. on

Rating:

Everything went smoothly and easily. No problems. Owners were friendly and helpful.

Scott E. on

Rating:

The staff at Carson's was awesome. Go U-Haul.

Thomas M. on

Rating:

Customer did not leave a comment.

James B. on

Rating:

Customer did not leave a comment.

nick W. on

Rating:

Carsons was friendly and helpful and even stayed after close to help me in a bind, but unfortunately the reason I had to go there was because the reservation I made on line Add a closer location was not accurate and one-way trailers are poorly explained. The U-Haul that sent me there had plenty of trucks and trailers but after arriving to pick up my reservation they told me that they could not provide a one-way trailer. Luckily the Horsham Uhaul was very helpful and accepted my equipment return . It just doesn't make sense that our U-Haul that has plenty of equipment will not allow you to take a trailer one-way then forces you to go to a mom and pop shop just to get the same exact trailer that was already sitting on their lot. Also, dont guarantee reservations on line with a $50 guarantee and then break them without recourse, it literally took me over two hours while two hours from my house just to get a 5 x 9 trailer. Again thankfully Uhaul Horsham was super helpful on the return .

Scott E. on

Rating:

Customer did not leave a comment.

Larry D. on

Rating:

Keep doing what your doing,easy process thanks

Anna May D. on

Rating:

Customer did not leave a comment.

Susan K. on

Rating:

Customer did not leave a comment.

juan F. on

Rating:

Great

renee B. on

Rating:

I called in advance asking that the van be "cleaned and ready" for me. I was told "yes". It wasn't swept out and I had to clean the van first myself. That was not pleasant. Other than that. Everything was fine. Nice vehicle

Wendy S. on

Rating:

Customer did not leave a comment.

valerie H. on

Rating:

Customer did not leave a comment.

Erica C. on

Rating:

Absolute pleasure to work with. The experience was stress free and super convenient! Definitely would recommend.

DENNIS K. on

Rating:

Customer did not leave a comment.

CRISTINA S. on

Rating:

the place was very dirty and I had a dog that did not stop barking and the owners did not shut up and it was a pretty big dog on my part until I was afraid I would jump on you I had

brian edward R. on

Rating:

Customer did not leave a comment.

Steven B. on

Rating:

Customer did not leave a comment.

Nikol R. on

Rating:

When they say they are incorrectly charged, answer them. I emailed twice about being charged $380 dollars for driving 75 miles and no one answered or refunded me. Would not recommend.

Thomas B. on

Rating:

Very nice people and a simple in and out when you fill out the credit card information in advance!

Kimona K. on

Rating:

Super friendly and truck always ready to go at pick up time. Highly recommend this location!

Michael R. on

Rating:

what made this experience standout was a very flexible professional and helpful staff. I had to change the hours of my rental. Several times, and they accommodated with ease and I had no difficulty contacting them. Renting was smooth and efficient. The van was impeccable and probably the finest that I've ever rented. Experience was certainly one of the best that I can recall.

Nancy W. on

Rating:

We were very happy to have made the choice to rent a UHaul, it made out move so much easier.

Thomas B. on

Rating:

The folks at Carson's were great, the U-Haul ran and functioned perfectly, and everything ran smoothly. Exactly what we hoped for!

ERICA K. on

Rating:

Get their actual email address, and not that of a random person half way across the country.

Dick H. on

Rating:

Needed a truck and appliance dolly to pick up a washer and dryer so I reserved such on the site. When I got there the truck was ready but when I asked if the dolly was inside I was told no, they don't have them at this site. The application definitely had my email and cell number. I think I should have been notified (up to 4 days before arrival) well before I got there so I had opportunity to make other arrangements. Experience was very aggravating.

Darnella K. on

Rating:

Customer did not leave a comment.

David G. on

Rating:

Customer did not leave a comment.

Jorge V. on

Rating:

First the place i was supposed to pick up the truck was close i lost my time window to do my move even do uhaul gave another place to pick up another truck i only had a few hours to move so not only i wasted my time i also lost money...

Maureen K. on

Rating:

Customer did not leave a comment.

Melanie R. on

Rating:

Customer did not leave a comment.