Customer Reviews for Caseys Portable Buildings and More
(U-Haul Neighborhood Dealer)

185 reviews

5295 Commerce St   Grenada, MS 38901

(662) 307-7056

Hours

  • Mon–Tue
    10 am–5 pm
  • Wednesday
    10 am–4 pm
  • Thur–Sun
    Closed

Services at this Location:

Contact Us

(662) 307-7056

5295 Commerce St
Grenada, MS 38901

Services at this Location:

Hours

  • Mon–Tue
    10 am–5 pm
  • Wednesday
    10 am–4 pm
  • Thur–Sun
    Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

RICKY R. 
Rating:
5.0

Be open on time

charles S. 
Rating:
5.0

Big help.

Marcus S. 
Rating:
5.0

Customer did not leave a comment.

Tanisha F. 
Rating:
5.0

Customer did not leave a comment.

Jennifer W. 
Rating:
5.0

Customer did not leave a comment.

brian N. 
Rating:
3.0

Customer did not leave a comment.

Chenita B. 
Rating:
3.0

$20 charge that I was not informed about on my final bill

Holley C. 
Rating:
5.0

Very friendly.

Robert H. 
Rating:
5.0

Customer did not leave a comment.

david O. 
Rating:
5.0

Customer did not leave a comment.

Lamarcus C. 
Rating:
5.0

nice youngman

WILLIE B. 
Rating:
5.0

Wonderful service. Very friendly and very professional.

Derek S. 
Rating:
5.0

I was sent to this location after originally reserving for the equipment in Starkville. There is an inconvenient factor UHaul doesn't seem to recognize other than adding extra miles. I was coming from out of state and almost had to pay for a hotel that I couldn't use given the change of pick-up location. Uhaul need to either 1) hold the reservation better and/or 2) notify the customer 72 hours or more of any pick-up location changes.

William B. 
Rating:
5.0

Customer did not leave a comment.

Sophia R. 
Rating:
3.0

I cancelled the Safe Move insurance but somehow I still got charged for it.

Doris C. 
Rating:
1.0

He did not give me all the information needed. Did not let me know there would be an after hours drop off fee. He charged me an extra $21 and said it was corporates fault. And did not give me a copy of my contract. I would never recommend this location to anyone. Very poor customer service. And would not return my calls I had to go back to the location to speak with him again.

Maddison W. 
Rating:
1.0

Person is never there. Either late or on an errand. No storage either.

Becky R. 
Rating:
5.0

Customer service was perfect pick up was great and super clean. Truck was low on oil and I had to stop and fix it and add two quarts of oil.

joesph W. 
Rating:
3.0

Customer did not leave a comment.

Angela W. 
Rating:
5.0

The best uhaul company I've ever used.

Dexter G. 
Rating:
4.0

Great customer service and very helpful.

ANAHI C. 
Rating:
3.0

Customer did not leave a comment.

Dorothy B. 
Rating:
3.0

Parking lot was full of potholes but manageable. Furniture dolly was supposed to be inside the trailer but was not there.

Marilyn D. 
Rating:
5.0

Customer did not leave a comment.

donna B. 
Rating:
5.0

Casey's staff were extremely helpful. Made turning in easy. I will be using them again.

Patrick C. 
Rating:
5.0

Customer did not leave a comment.

steve S. 
Rating:
4.0

Customer did not leave a comment.

FRANK M. 
Rating:
5.0

Customer did not leave a comment.

billy M. 
Rating:
3.0

Customer did not leave a comment.

Jimmy W. 
Rating:
5.0

Nothing

shellye B. 
Rating:
5.0

Customer did not leave a comment.

Matthew V. 
Rating:
5.0

Customer did not leave a comment.

CLIFTON C. 
Rating:
5.0

Customer did not leave a comment.

CATHERINE B. 
Rating:
5.0

Customer did not leave a comment.

deserae L. 
Rating:
5.0

Very Helpful Thanks for the Courtesy call.

Zonnie L. 
Rating:
5.0

Customer did not leave a comment.

Rebecca R. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL R. 
Rating:
5.0

Customer did not leave a comment.

CHRISTINA C. 
Rating:
5.0

Customer did not leave a comment.

Frederick W. 
Rating:
5.0

Customer did not leave a comment.

Ruby M. 
Rating:
5.0

Customer did not leave a comment.

DAVID C. 
Rating:
5.0

Awesome Place! This is where I always prefer to rent any equipment from.

Randy B. 
Rating:
5.0

Customer did not leave a comment.

Sherry R. 
Rating:
5.0

Very Nice!

Harvey V. 
Rating:
5.0

Worker was very nice and went out of his way to make sure that I knew how to use the truck.

Shanquita N. 
Rating:
3.0

Customer did not leave a comment.

Lesa B. 
Rating:
3.0

The whole experience from the start was very disorganized. My wife called to schedule a UHAUL. We were told that we'd be picking it up in Winona (where we lived) & also told that we could pick it up after hours & that the key would be left somewhere for us. We later found out that this wasn't an option & were told wrong. Then the location of where we needed to pick up the UHAUL was 40 minutes out of our way. After picking up the UHAUL & dolly, we had issues with the tires spinning on the dolly which led to it bouncing. Once I finally attached my car to the dolly, we had issues with one of the chains being too short. As soon as I made the first turn, the chain broke on the dolly. I also realized that information about how much gas was in the tank when I originally picked it up was not the accurate amount which led me to putting in more fuel at the end of everything.

PAUL G. 
Rating:
5.0

Don't lie to your customers.

WILLIAM P. 
Rating:
5.0

Customer did not leave a comment.

Scott S. 
Rating:
3.0

Trailer had a flat tire. Was given wrong return info by agent. Was told I could return anytime over weekend. Then was charged a second Day. Not happy. No more uhaul for Me

Rickey P. 
Rating:
3.0

Customer did not leave a comment.

Jonathan M. 
Rating:
5.0

Customer did not leave a comment.

Lekendrick S. 
Rating:
4.0

Customer did not leave a comment.

DORCAS T. 
Rating:
5.0

Customers want an early start to loading the trucks. 10:00 is too late to begin. We should be able to pick up trucks by 8:00. This place in Grenada, MS was supposed to open at 10:00 and she was late. Ugh!

Kim G. 
Rating:
5.0

Wish I would not have forgot my snuff in the truck that stuff is expensive.

DAMMION T. 
Rating:
5.0

Customer did not leave a comment.

Stan M. 
Rating:
5.0

Customer did not leave a comment.

Phillip D. 
Rating:
5.0

Not a thing. The young man was awesome!!

TONI B. 
Rating:
3.0

Become trained in accepting credit vouchers during pick up process

PATRICIA M. 
Rating:
5.0

Customer did not leave a comment.

JERRY E. 
Rating:
5.0

I was extremely pleased with my experience with Uhaul. The truck was very clean and full of gas. You could tell it was serviced regularly and well maintained! Great Job, Uhaul!!

JUSTIN L. 
Rating:
3.0

Customer did not leave a comment.

Shameka V. 
Rating:
5.0

Customer did not leave a comment.

DEJONE H. 
Rating:
3.0

Could not get anyone to answer the phone.

Brandon W. 
Rating:
5.0

Customer did not leave a comment.

Robyn W. 
Rating:
5.0

Good morning, I love doing Business with U-haul . Just keep on doing what y'all are doing. Business with Casey Portable Buildings and more U-haul I give five ⭐⭐⭐⭐⭐!!!!

MARY J. 
Rating:
4.0

Customer did not leave a comment.

James S. 
Rating:
2.0

UHaul told me the 3 dollies & 12 furniture pads I rented would be with the truck. When my son picked up truck in Grenada they said I had picked them up in Greenwood. I had not because I was told they'd be with the truck. Therefore we were left with NO dollies to move with and only 6 furniture pads that Grenada location gathered up. Grenada location told my son I'd be refunded for this but so far no refund.

BLAKE J. 
Rating:
2.0

Location was closed even though it was during business hours. I called, and the owner said his wife had to leave so he'd help me over the phone. I had to find the trailer, give him the numbers off of it, find the dolly in a shed with an old pool table and tanning bed in it, hook it up with no help (no jack on the trailer tongue, so it was heavy), and then had to text pictures to him for verification it was connected right. Had I not had previous experience with trailers, things could have gone seriously wrong.

EDWARD M. 
Rating:
1.0

Customer did not leave a comment.

Alvin O. 
Rating:
1.0

Had to buy oil for the truck the truck oil didn't even show up on the stick

Shelton N. 
Rating:
5.0

My grandson cut his hand on a piece of glass that was at the very back of the truck. Was not bad but the broken glasss should have been vaccumed out

JEWEL G. 
Rating:
1.0

Customer did not leave a comment.

JAY B. 
Rating:
5.0

Customer did not leave a comment.

Monique H. 
Rating:
3.0

Customer did not leave a comment.

PARIS M. 
Rating:
3.0

Customer did not leave a comment.

Archie G. 
Rating:
5.0

great service

PAUL W. 
Rating:
5.0

Customer did not leave a comment.

John B. 
Rating:
5.0

Customer did not leave a comment.

Dominique M. 
Rating:
1.0

Well first off you can start by not overcharging on the trailers. I rented a trailer for one day they charge me for four days since I wasn't bringing it back to the same location I was taking it to another state. But still four days is ridiculous and I didn't need it but one day and they end up charging me $112 comparisons to one day for $40 a total rip off . Never again will I rent there and will not recommend U-Haul for trailers

Felicia D. 
Rating:
5.0

The office just needs a phone for the Grenada center instead of it goin to the greenwood office other than that the service was great

SIKEYA H. 
Rating:
5.0

Customer did not leave a comment.

Noah F. 
Rating:
5.0

Customer did not leave a comment.

James M. 
Rating:
3.0

Customer did not leave a comment.

Jay D. 
Rating:
4.0

Customer did not leave a comment.

Jay D. 
Rating:
5.0

It was a most pleasant experience doing business at this location.

Trudy H. 
Rating:
3.0

Customer did not leave a comment.

Cassandra J. 
Rating:
5.0

Customer did not leave a comment.

Eileen M. 
Rating:
3.0

Customer did not leave a comment.

Kenneth K. 
Rating:
4.0

Customer did not leave a comment.

Benita B. 
Rating:
1.0

Windshield was covered with bugs, mirrors were filthy, looked like a animal licked the passenger window, glass, nails and other garbage in the back of the truck.. No manual on how to operate some of the functions on the dash.

Jeffery S. 
Rating:
5.0

Very clean and very open lot for easy hook up and drop off.

Kimberly F. 
Rating:
2.0

No one was there they had a drop box.

Louis C. 
Rating:
5.0

Customer did not leave a comment.

Quentin G. 
Rating:
5.0

Have we gotten the money back from the rentel truck yet back on credit card . Using y'all was a blessing

Alana H. 
Rating:
5.0

Unhooked for me and away I went. Easy Peasy, Japin Easy!!!

Larry E. 
Rating:
4.0

The trailer was dirty when l got home to load. The ball hitch did not tighten down as tight as I thought it should. It never came lose but did a lot of jerking back and forth. It did the job it held the stuff I needed to move and was no major problem.

edward O. 
Rating:
5.0

Ian was the best!!! Very professional and very friendly. Took care of every question I had and got me in and out as fast as he could. He really made the experience great.

Davien W. 
Rating:
5.0

Customer did not leave a comment.

JOHN H. 
No reviews have been submitted for this location.

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