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Chuck P
Customer Reviews for Cash Money Pawn
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very nice all around!
ELAINE SClean up and organize items at facility inside and outside of store front.
Robert WNothing!
ESTHER UDon't change their reservation and try to screw them out of more money. It wasn't affordable lockbox fault it was the call reps that called to tell me the truck wasn't available at my desired location.
Tracie TMaybe be open advertised hours.
ken jVery courteous, helpful.
TERRY SNobody there when we returned the truck.Took us several hours just to contact a rep on returning rental. Holiday wkend, but 2 days later I received word from Uhaul all was ok & complete.
Debby Rno concerns!
Jimmy CVery helpful and friendly
Susan BThe cargo trailer was very clean inside, but was dirty on the outside. Just needed to be washed off! The employee was very nice and very helpful!
MARY GKeep people from smoking in your trucks.
ELTON MDrop it off, no one was there at 1030am
JIM HNothing friendly and helpful service
JOETTA TOne of the tires had some dry rot and cracks, but we didn’t have any issues with it. The location was surprised when we showed up and didn’t have the trailer ready. She said she had checked earlier in the day but hadn’t seen any rentals. I had made the reservation a few days earlier.
Marshall RPrompt check out & check in, good truck.
robert lWe returned the van when this location was not open.
debra wNo one was there. They were Closed. Just put key in drop off box
Susan HNothing! Everything was great!!!
ESTHER UFirst the Uhaul dealer in DeQueen dropped the ball. Wouldn’t take reservation, told to just come and get. Went on that Saturday, place wasn’t open. Had to quickly go online and find another trailer.
Michael SInside of truck was clean, exterior was pretty dirty.
judy sThe trailer leaked while I was driving in the rain and most of my household got wet to include box spring, mattress, futon, couches etc etc...
Dylon BHe was very nice and helpful
juanita cEverything was AWESOME! Thank You!
ryan wNone
Susan CDropped off during "Closed Hours".
Steven RI had trouble the 1st time I went to pick up my trunk but the Vendor helped me tremendously the 1st and 2nd time.
LaTerra GVery nice personnel. Made the drop off east for me.
Susan TMake sure your equipment is in good working order, such as lights shocks on both trk and trl! .
Lj KLot to small and cluttered
CATHY GNot enough parking space for size of uhaul and trailer.
Rachel RNO PROBLEMS
ARTHUR TIf double booked, make a courtesy call to customers so they don't make an unnecessary trip.
Tasia Mone of the tie-down ratchets on strap that holds the front tires on car dolly was wore out and wouldn't tighten up completely but other side was fine and with safety chains in place the vehicle was secure. overall well maintained..
LARRY JI was originally scheduled to pick up the equipment in Texarkana at bubba greens towing but when I arrived they had rented the equipment to someone else and I had to drive 30 miles out of the way to pick up a replacement. Did not receive an apology or regret simply "we rented it to someone else". Guess having a confirmation really doesn't mean they are going to keep it for you if someone else shows up first. VERY DISSAPOINTED!
John PThe equipment was parked behind the location with weeds and junk piled up around it and they had no way of pulling it out so I had to use my truck to get it out.
Jeff RThe staff was friendly and helpful. In our opinion the truck need some repairs, we experienced a loud noise when we used the brakes once we arrived in Phoenix, AZ.
Ismael DLack of communication! I had to call 5 times trying to find the truck that was not where it was suppose to be. Spent over an hour with reservations and local rental companies. Needed it for less than 200 mile but was charge for 431. Only had 3/4 tank but was told to fill it up when returned. I have never dealt with a company so unorganized. Every customer is your paycheck is what I tell my employees and my sales have increased every year!
TONY BRepair damaged equipment before trying to rent it out. Waiting to long for a simple rental and my info is already in the system. 3 Very young kids running around outside. Was worried about hitting them when driving onto location and leaving.
MARVIN SVery helpful, very informative and overall professional attitude and attention to detail, I recommend this location highly!
CHRIS MStaff went above & beyond to help me get the trailer I needed after regular business hours. Excellent customer service!
Rhianna MLocation was closed when i went to pick up truck. Owner called on morning of my move saying his kids that denisit appt. Tried calling when i received the message no answer. He left no cell number to reach him or time he would return. I had to call U haul directly, they had to track him down so he could come and give me the truck. This delayed my move by 3 hours. Had to pack the following day also due to lack of daylight. Poorly ran business will never use u haul again. And no apologies were given to me. Terrible experience!!!
denise fThe guy told me i had to bring the uhaul back to where i got it from and couldnt drop it off at any location by doin this it cost me extra money in miles im not pleased i wil use ryder next time
tyrone dFast n quick service
Therman Wat least have a contact # or give the hours. Never could get in contact with business in the small town of Ashdown where I have lived for years. But was happy about the outcome and being able to do it over phone and go get trailer . This was great.
John HThis place was very nice and friendly.
ANNA WTow dolly did not turn the right direction when we tried to back up. We turn both ways & it still wouldn't work. It was letting the wheels on the car that was being tow turn. Won't rent another one
Sequoyah t