Customer Reviews for Dkc Auto Repair and Lube

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Dkc Auto Repair and Lube

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nancy m. on

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Chris F. on

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DAN M. on

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Headlight was out on van night One. Don't know if it was out at dealer or went out on my Day 1 ??

Lori K. on

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Great bunch of guys! Very friendly & very helpful!!! Will definitely go back!!!

Chris l. on

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Cargo box light didn't work.

Theresa F. on

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ANNMARIE G. on

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Kirsten L. on

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chris n. on

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It took longer than I would have liked to get the truck (the customer in front of me took forever) but overall I had a good experience and would recommend to others.

KENNETH L. on

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Maura M. on

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Brian S. on

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The location was fine, the truck had not been cleaned out, in fact there was underwear and socks in the cargo box from a previous customer. I was very disappointed that my guaranteed online reservation was not guaranteed. Since I could not get a truck at the time I had reserved, I had to keep it an extra day.

robyn K. on

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Great experience with Uhaul. Would definitely rent from them again.

CHARLES D. on

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Got charged to fill tank. Tank was only on 1/2 when i got it

Kimberly D. on

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I did not receive truck with full tank of gas but yet they charged me too or a full tank in at delivery. At pick up, it was only at half a tank

James G. on

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Excellent customer service at pick up!!!!!!!

Susan P. on

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There was no one ready to sign the truck out, the truck did not have the equipment I ordered (furniture pads, etc.)

celestino m. on

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MARK P. on

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Joel D. on

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Chris L. on

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Interior light and light for inside of box were both not working.

Frances L. on

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Louis L. on

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nathan f. on

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Great job!

Brian S. on

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Windshield was beyond dirty. Was very hard to see with sun glare. Very dangerous. Reservation was not ready for self pickup. Had to wait at facility while clerk re-entered all my info.

DANIEL M. on

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Andrew L. on

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Have the vehicle clean. The outside and inside of the truck had coffee all over it. There was also extensive damage to the front of the truck including a broken headlight housing which made it difficult to drive at night as the headlight was bouncing.

LYNDA M. on

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The person who rented the truck to us on a Friday night stated that if we returned the truck Saturday after hours to drop the keys in the lockbox and we would only be charged for 1 day. The facility is closed on Sundays. They checked the truck in on Monday and charged me for 3 days. I sent an email to dispute the bill and received no response. I am disputing the charges with my credit card company. You want to know what you can do to improve - stop ripping people off by overcharging them!

KENNETH M. on

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Michele W. on

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They were not ready to check us out at our appointment time because "the U Haul guy was not in yet." We reserved 2 dozen moving blankets. Only 6 were available. Not the hiccups you need on moving day.

Robert P. on

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Cindy O. on

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Blake W. on

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The crew did not inspect my hitch before agreeing to rent the trailer. They also did not direct me to the correct trailer in the parking lot so I started to hook up the wrong one.

loreleu t. on

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Great friendly staff

David R. on

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I made the online reservation for 8:00am. When I arrived I was told rather nonplussed by a mechinic that the uhaul "guy" doesn't get in until 8:30. Offered no reason or apology. I had to wait 32 mins before getting my truck.

Kenneth E. on

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KEVIN R. on

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GARY B. on

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I have used three different U-Haul locations so far and this one was by far the quickest. Despite not having a reservation, I was processed and on the road within 10 minutes of being greeted. Very happy and will definitely use this location again!

Charles R. on

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Excellent experience, very friendly employees, kind on the phone and in person.

deloris f. on

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I was very pleased with my experience VERY FRIENDLY AND HELPFUL

Mark F O. on

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Elizabeth F. on

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Very helpful and accompanying

john w. on

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Scott L. on

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U haul called and told me I could only have the truck for half a day after telling me several days earlier I could have it for the whole day. So because I had to rush to return the truck for 1:30 I was unable to completly move the stuff I had in storage. After rushing to return it the guy at the store told me I could of kept it the whole weekend. But because of uhaul telling me I had only half a day I had to return again to my storage with my friends pick up and trailer to finish the move. Thanks for nothing uhaul for making my move so chaotic because you were trying to make sure the truck would be available for someone else. When there just happened to be 4 trucks sitting there unused. Great buisiness practice! Screw the customer in pursuit of an extra buck! Thanks for nothing! Scott Lapworth 860-933-4593

Karin B. on

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Lisa E. on

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DANIEL M. on

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Cory is a wonderful manager!!! Never have a problem with this location...

richard s. on

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what a great place thx for all the help!!!!!

Thomas O. on

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BARBARA G. on

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The truck needed major transmission work sounded like a jack hammer didn't get over 45 mph top speed.

SCOTT R. on

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Robert C. on

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Again, great group! Helpful and friendly!

Mike A. on

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I was very impressed by the professional staff. Friendly, prompt service!

Shirley B. on

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Cheryl C. on

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Jeffrey C. on

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Excellent speedy service!!

ROBERT B. on

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Tom W. on

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glenn a. on

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JOE N. on

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Christine S. on

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smooth no issues thx Corey

Dina J. on

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Very Good Expieience,,Great CREW OF PEOPLE

Kathryn M. on

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BRIAN J. on

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thank you

ramon r. on

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Thx Corey for all your help

Eric R. on

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Truck was dirty and ramp was broken. I am expecting reciprocal payback for missing nearly half a day of moving.

TRACY M. on

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Great Service!!!!!!!!!!!!!

russ c. on

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Eric R. on

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ALAN P. on

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Chris C. on

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Rick O. on

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John M. on

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very quick and professional at counter. In and out within 10 minutes. Excellent Service