Customer Reviews for CB Furniture

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of CB Furniture

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MICHAEL F. on

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Customer did not leave a comment.

carl s. on

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Customer did not leave a comment.

Derrick Sylvia H. on

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Refunding monies and informing the amount which will be refunded

Christopher G. on

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Very happy with customer service I received at pick up location

Joshua K. on

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Customer did not leave a comment.

Dawn F. on

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Tina V. on

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The interior of the truck was full of mud.

Rosemary P. on

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This agent appeared not to have much knowledge about the uhaul portion of the business. Only knowledgeable regarding the furniture. Which made my time there much longer than needed.

Maribelle C. on

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CB Furniture was great and we loved the truck! Only problem was the U Haul APP did not work. We were trying to return the truck early by using the the app, even drove to the store to make sure info on the sign outside was correct. It was.

Courtney G. on

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EDWARD A. on

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brenda g. on

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fair

Kathy P. on

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Quick and great service.

Charles J P. on

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Elizeona E. on

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Seyed A. on

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They didn’t know anything about U-Haul! They are furniture store. Didn’t know how to use the U-Haul system. I returned my equipment 27 hours ago and my account is still not updated. They just very polite.

Alexandra R. on

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The gentlemen at the drop off location were very friendly and helpful!

Ariana S. on

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I suggest setting up a way where you can see what equipment is available to rent before charging the card when doing the rental online. Location did not have equipment, so there is now an issue I need resolved.

David M. on

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Great Customer Service

Breanna W. on

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Great

TERRY W. on

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I was lied to about everything!!! I rented a 4x8 trailer and was told the ball, hitch and trailer would be available and to pick up at CB furniture in Arlington Tx. When I get there the only thing they had was the trailer and i had to go to an auto parts store and purchase the ball and hitch. The gentle man there said it would be 14.99 a day but had to pay 79.00 up front and would be refunded the amount of the days i don't use. I turned it in Saturday before three pm and was never refunded. When i called 18004684285. on Friday Oct 5th to see why I hadnt been refunded i was told one way trips are not refunded. so basically i was charged 80.00$ for a 15.00$ trailer that i used less than 24 hours. RUN FROM UHAUL!!!! THEY AY ANYTHING TO GET YOUR MONEY IN TRADE FOR A P.O.S. DO NOT HOLD TRUE TO THEIR WORD!!!!

ebony w. on

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Young man explained to me that they've only been accepting drop-offs for the last week he was slightly vague on some of the procedures but very informative and helpful he did everything he could to make sure that I was comfortable with my drop off

Long L. on

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Jose C. on

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Good guys and very goods service