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Christy K.
Customer Reviews for CC Administrative Plus
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Reserved the truck a month ahead of time from a location in Birmingham. The day before I was to pick it up, I was informed the pick up location was 33 miles south of Birmingham in Childersburg. Pick up time was 1:00. I arrived at 1:09. Nobody was at the location. Thankfully the next door business had a contact number which when I called, they did not answer. I texted and they called back shortly. I waited about 5 minutes for them to return. The lady was very nice, but the whole situation was absurd. The way U-Haul operates their reservation system should be considered criminal. If I ever have a need again I would use anyone else.
Roger S.I delivered the trailer the same day, called uhaul to validate and got charged an extra day. I am disputing the extra day charge.
MICHAEL W.See above comments.
DALTON B.Everything went very well.
William B.Actually show up at the correct time of business, have people who are knowledged in their product, or at least someone for the customer (me) to refer to, to get help on y'alls trucks and trailers. Have fully working equipment (i had to drive a trailer with the wires cut or pulled (was that way before i received it)
JESSE K.This location is the WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED. The owner of this company is TERRIBLE and does not deserve to represent Uhaul.
Sara I.