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Chris Dinsmore
Customer Reviews for Center Street Auto
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very friendly customer service rep. very knowledgeable and courteous.
Vernon CurryFriendly, professional
Greg HuffDean is amazing and Helen was awesome, I love them. Very beyond satisfied with my experience. Thank you so much for blessing my move day. I am grateful for ever and always!!
Sherry ChristianYou are the best ever ❤️
Daungnapha JunthakeeTruck had a lot of miles on it but seemed well maintained and ran well. Had no issues at all with our rental. The entire process was smooth, professional and fast. We highly recommend this location.
CHARLES NUNNLocation was great, staff was knowledgeable and friendly, etc. I’ll choose this location over another that’s closer to me for future trips based on ease of use this time.
Brandon SeveranceI was charged more than my receipt said , they charged me $66.09 when my receipt said $55.56, how about not charging people until they bring the uhaul back for accuracy
Morgan FramkeFriendly customer service. The Equipment was very clean.
Louis BeyersAlways a pleasure renting from this location. Best price in town and had the coolest memorabilia in his office. Will be back again and again.
Dina HookerVery friendly and fast service
Stephanie KeovI rented the truck for 11 hours, to be dropped off at 7pm. When I got there, he told me he was leaving early that day so I had to keep the truck over night as he did not want it parked there for fear of it being stolen. I did not plan on keeping a 26 foot truck over night so parking it was very inconvenient. He also said I had to have the truck back in the morning before he got there, which I also did not plan on doing right after moving my whole house. To top it all off, when I got there he told me he didn’t have any utility dollies after I had booked 2 in my reservation. I would not recommend this place to anyone, it just added lots of stress to the already stressful situation of moving.
Nicholas RexroadUpdate website stating no drop-offs at night and confirm p/u time as we had 10am and office had 11am. The truck overhead part was really dirty, I had to sweep it out before using the truck. Overall this has been the best location and staff is great and the process was pretty smooth and went well.
Noah AguilarHappy 49th wedding anniversary!
JULIUS MOSSJust want to thank you for your Superior customer service over many years. Thank you!!!
Shari GachetNothing, this place is fantastic and Dean is very helpful.
Marilyn RustVery excellent location and customer service. Very easy to extend truck rental. The owner/operator stood out in traffic to help me maneuver. If you have a passenger, have them press the button on the cross walk to take free left turn. Always refuel and clean truck to avoid extra charges.
Brent TollefsonI always use U-Haul for my moving needs. Consistent service every time!
KURT STANLEY.
Lavonna MiesseVer friendly and knowledgeable I had the pleasure of dealing with. I recommend him to everyone.
David ScottWonderful Service!
Marla Coffey-SnowI’m happy to say that the 20ft truck was available as promised and clean. The gentleman was nice and we extended the rental for another day and got a refund for the extra 1/4 tank of gas! Thank you!
Annmarie PoundsGreat customer service !
Dominic Williams shepperdNothing. Incredibly easy and reliable. Easily my top experience with UHaul.
PAUL GILBERT SILVIVery friendly and honest with accurate rates.
collette nivalaI know this is tough one ,but after hours drop off would be nice. However, I understand the theft problems in or area.
Bruce EverettQuick and easy. The equipment at this location was cleaner and in better condition than other U-haul locations.
Bruce EverettNothing. It was great
Jon VeitchWhen a service advisor realizes you live in another town then your rental they should tell you if you do not bring it back to the location you'll be charged $380. I ordered it online and I believe the girl told me it was going to be $20 a day and it was not it ended up being $40 a day. I only needed the trailer for 3 Days but because I was going to be in that town for 7 days it sat for 7 days. I wish they would say a little bit more because I would have been better off renting it one way.
Kent WilliamsTruck was clean, check engine light on and warning that all tires were low in dash. Gentlemen said it was fine and he would fix it after I returned it. First time I've been asked to provide a gas receipt for the gas I put in the truck also. If I had known this was the location I would have found a different place to rent, didn't realize that was the address for this facility, now I know.
Bree AustinExc
louis byersGentleman who assisted us made us stand in the rain to complete the transaction. Spent 45 minutes trying to use his phone to do the transaction. Had to call customer service to try to fix. The box portion of the truck was full of drug paraphernalia.
Jonathan Sipes-DreyerExcellent service
urma rodriguizI left the dolly with me , to return it I called and was told that office opens until 4:30 I went twice and was closed so I had had to drop them across the fence
Adel AbdulalClean & professional
Scott BrunnerBest u-haul experience I’ve had and there have been many over the years. This will be where I return when I need a truck rental again.
jodi coyVery Good 👍
Andrii ShubinLocation very convenient to my house,but needs to be a bigger and updated property! Think it's an old gas station from the 1940's or 1950's! The service was great from the person working there! Thanks!
Willie HellemsJrThe most positive & simple, hassle free truck rental transaction I’ve had. Will definitely rent again from this location and refer friends & family.
Leticia DiehmThe location is not much to look at, and leaving a car parked for a day in the area is an unknown quantity. Lots of traffic so probably ok. The gentleman running the place is great. This was my second rental from this location. The equipment was in good condition and clean.
John DoudnaDean is very professional, experienced, and friendly in the past four cargo van rentals. I would always talk with him first when I need a rental van. David O.
David OrthOutstanding customer service
Susan barberGreat customer service was received. Keep up the great work
Zennell WeddleBattery died had to pay for jump, guy asked me to come back next day and wasn’t there instead of letting me drop off at night
Virginia CorreaThe owner know he was in a bad aria and told me he would do what he could to make the customer pay if equipment got stolen.
Brett RobinsonWe were dreading the whole experience, but it went smoothly and the proprietor was great to work with!
Diane RamsayThe operator at this location is very personable and very professional.
PAUL BROWNIs everything went well good experience
PATRICK GOMEZGreat service and availability.
Reynelda SolitaireI reserved 3 weeks prior to my rental day, day of was relocated to this location. I drove an extra 20ish mikes or so at $1.89 a mile due to new location pickup. Truck was completely empty (should not be the new rental customers responsibility to add fuel) and was asked to return with 1/4 tank. Dean at this location was great, but I'm not sure I would use U-Haul again?
Jason MayesGreat customer service. Ready with the van I reserved.
Carol MadderraDean went out of his way to accommodate our changing requirements, and treated us fairly. Good Job!
Mark KastlerWe were chg for pads we never got!
Gil Nims