The online app did not work for us, despite trying to use it on 2 different phones. There were no clear directions at the location for another option for after hours drop off -- even though we dropped off the rentals 30 minutes before our drop-off time. Ended up working fine as we left a voicemail -- just was uncomfortable at the time. Overall things worked well. Thank youKeith B.
Customer Reviews for Center Street Storage
(U-Haul Neighborhood Dealer)
Omaha, NE 68144
(Just West of 144th & West Center Road Behind Rental City)
Services at this Location:
- Mon-Tue: 8:30 am - 5:30 pm
- Wed: 8:30 am - 4 pm
- Thur-Fri: 8:30 am - 5:30 pm
- Sat: 8:30 am - 2 pm
- Sun: 12 pm - 4 pm
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.DENISE J.
Customer did not leave a comment.MADISON D.
Great customer service and driving tips!Catherine D.
In a world, today, where almost every business uses Covid as an excuse for bad service, this U-Haul location made no excuses, and did not have to. This site was efficient, timely, and easy to do business with. I would strongly recommend this U-Haul office and location. - Jim Venuto; 402-536-0131; email@example.comJAMES V.
Great customer service.KIMBERLY M.
Today was an amazing experience! It was easy to get the truck and everything was explained perfectly! I recommend this location to others.JOSHUA C.
Would like to not be charged dramatically for a few hour service, and get charged twice. The hidden fees were a nice bonus.shannon L.
Customer did not leave a comment.JO L.
Easy pickup and drop off. No problems with bothGARY S.
Customer did not leave a comment.KENNETH F.
Customer did not leave a comment.JAMES D.
This location was closed so we needed to use a Mobil app to get our Truck. The Mobil app was confusing and hard to use.Edward P.
It was difficult to locate. GPS took me to a neighborhood, not the location.Barry W.
Customer did not leave a comment.John R.
Customer did not leave a comment.Mark R.
Have the key in the box when the customer arrivesRhianna D.
The storage facility was convenient, clean and secure. I would use it again if the need arises.BOB J. | Overall Experience
Customer did not leave a comment.Nick H.
Customer did not leave a comment.Scott A.
Customer did not leave a comment.Anthony C.
Customer did not leave a comment.Marie D.
Good customer service.Steve G.
Easy to get to, easy to get equipment and get it back.TERI T.
Was sent to this location due to a lack of vehicle from the original location. When the manager of the Millard Ave U Haul Dan was VERY unhelpful and did not have the reserved truck available and after suggesting I could call the customer whom currently had the vehicle to ask them to return it. Manager at this location was WONDERFUL. Thanks Abby!Kyle F.
Customer did not leave a comment.JOSEPH H.
Customer did not leave a comment.Phillip O.
Old truck. I was afraid to drive it. Gal in office was a doll!Peggy O.
Location had none of the 2-wheeler dollys I had ordered.ALEX D.
Customer did not leave a comment.Chas E.
Customer did not leave a comment.KEVIN M G.
Excellent service in the office! I would return or recommend. I might add that I did push the dash info buttons and the oil life was at 0% and the tire pressure of one tire was about 30 psi lower than the rest.BRANDON S K.
I HAVE recommended this storage facility to friends, and they also are very satisfied. GOOD JOB Center Street Storage!MARGARET A. | Overall Experience
The district manager was nice enough however she had her dog in the office licking me, GROSS. Not to mention IM HIGHLY ALLERGIC to dogs. The truck was parked in such a manner that it was almost impossible to get out of the haul parking lot, normally they drive them up for me so I can just take off.TIMOTHY K.
Worst experience using UHaul. I got this Uhaul after they were closed so I called and spoke with another UHaul location about if I pick up the UHaul from this location if I could drop it off at another and was told yes many times. When I dropped it off at the other location he said everything was fine and I would not be charged due to dropping it off with them. Then a couple days later I get an email saying I owed due to dropping it off at that location. When I called the 1-800 customer service line they told me a manager from a location would we calling me. I NEVER RECEIVED A CALL! Then two weeks later I get charged for the full amount without any notice or calls. WORST UHAUL SERVICE EVER!!Kali F.
EASY TO TERMINATE STORAGE WHEN OUR NEED ENDED. THANK YOU.JOHN G. | Overall Experience
Customer did not leave a comment.Angie F.
Office was clean and girls were friendlyMarsha T.
Helpful agent. Excellent service!DANIEL N.
The moving help I had contracted with did not show up and the U-Haul person I talked to was very helpful and said that she would have a truck available when I got the help I needed. This really helped in a very stressful move.Pride L.
Customer did not leave a comment.Thomas S.
Customer did not leave a comment.TERRY T.
Ally was a great office clerk very helpful & great to work with. How ever the truck bed was not swept out from previous use. To many texts sent from office worker's Can't keep track of all the unnecessary texts trying to open & separate them when your trying to get your job done.Kathleen T.
Extremely satisfied, will use this location again, will recommend to anyone looking to rent.John A.
The agent was fine, but the truck was dirty.Had to use. Windshield washer to see out the front window to be able able to drive. Would have been nice to have cruise control for the trip.JON M.
The lady who helped me was AWESOME! Great customer service.Washington G.
Customer did not leave a comment.Christine H.
Customer did not leave a comment.BRENT C.
Customer did not leave a comment.Lihsia K.
Customer did not leave a comment.MATTHEW SCOTT E.
Very nice and mask/hand sanitizerGavin W.
Customer did not leave a comment.Shane S.
Please let the customer know that the 3rd day when you would return your vehicle at the location they chose would be closed and would need to take to a totally different location. This happened to me today, which totally messed up my planned day. I planned on a 8 minute drive and had my fuel level set and had to add gas account having to take the truck 20 miles or 30 minutes instead of my planned trip. Not sure I would use Uhaul, however, I will ask that question whomever I use.JEFFREY C O.
Agents were extremely upbeat and helpfulTodd H.
The truck was ready and the check-in process was quick and friendly. Would definitely recommend this location for renting U-Hauls.Michael J.
Customer did not leave a comment.CHRIS B.
Everything was excellent!!Michelle O.
Customer did not leave a comment.David S.
the staff was very friendly and helpful. Such a wonderful businessStephen S. | Overall Experience
Ashley is great! I will be coming back any time I need a truckEUGENE E.
Staff is very polite, always answers my questions and worked with me when my house was not finished in timemarge P.
Ally in the office was always helpful and easy to deal with.SHELLEY W. | Overall Experience
Clean out the extremely dust dirty truck.Lynne H.
We rented this van from a location close to our home. They called the day of rental and told us it was at a different location. Once at that location we were told we had to go to another store. This wasted over an hour of the day. We then missed another appointment because it took us so long to pick up the rental and deliver the furniture and then take the rental back. Terrible service on all sides.Jason R.
Customer did not leave a comment.Mark M.
Customer did not leave a comment.Kimberly L.
Very disappointed that the first month is not free as advertised with a one-way rental!!Cody K.
Customer did not leave a comment.Brett N.
Customer did not leave a comment.CHRISTOPHER L.
Customer did not leave a comment.Anderson P.
I found them to be unprofessional.Jeffrey F.
Wonderful staff. Great experienceBen T.
It was a little difficult to find out truck. Although this was our first time using Uhaul so next time it will be much easier.Andrew N.
Very clean operation manager taking COVID precautions seriously and was friendly about it.Peter S.
Customer did not leave a comment.Celeste R.
Customer did not leave a comment.Tom R.
Great Customer Service!margorie W.
Excellent customer service, really good folks who accommodated when I needed the trailer an extra day. Thanks!Joseph M.
Great experience at this location. Staff is friendly and very helpful!!Kelly C.
Customer did not leave a comment.Sherri T.
Great location!KARLA L.
Ashley was helpful and very niceKelly C.
The associate who helped me was incredible and made this a great experience. Thank you!Ian S.
Customer did not leave a comment.Rosanne O.
Customer did not leave a comment.Zachary D.
Allie was extremely helpful from the moment she picked up the phone to confirm my reservation all the way to helping make many adjustments to my reservations due to the closing dates on my home changing multiple times. With all of the stress that my family had with logistics of the move, Allie made the logistics of the transportation seamless and easy. Very helpful customer service all around. Thank you Allie!BRIAN MATTHEW P.
Customer did not leave a comment.Timothy E.
Customer did not leave a comment.William L.
Ally does a great job with a great attitude!Martin C.
Customer did not leave a comment.angela C.
Customer did not leave a comment.duane H.
I have not rented from this location, so I don't have an opinion on the overall experience.paul G.
Good experience. Courteous and helpful staff.Mike M.
The next day return fee was not clearly stated. Fortunately I was able to perform the self return through my phone!Kevin S.
Sly was very helpful and friendly. We will definitely rent there again.gary M.
Make sure requested items are in truck. I did not receive my trolley and still got charged for it.Alissa E.
I was thoroughly happy with my entire experience. The young lady that helped me was great. Pleasant, knowledgeable, and helpful.Chuck G.
Customer did not leave a comment.Jon N.
customer service was great and truck worked good.brandon M.
very polite and professionalNicholas P.
Your agent was very professional, knowledgeable and helpful.James F.
had a great experience and the staff was very helpfulWanda R.
Ashley was a consummate professional and an absolute joy to work with. She was able to correct my reservation, and get me out of there in practically no time at all.Peter B.
The staff was beyond expectations in courtesy and especially helpfulness. Facility was clean and well maintained. I would not hesitate to recommend to others.KRAIG S. | First Impressions