Customer Reviews for Center Street Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Center Street Storage

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EUGENE E.
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Ashley is great! I will be coming back any time I need a truck

marge P.
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Staff is very polite, always answers my questions and worked with me when my house was not finished in time

SHELLEY W. | Overall Experience |
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Ally in the office was always helpful and easy to deal with.

Lynne H.
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Clean out the extremely dust dirty truck.

Jason R.
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We rented this van from a location close to our home. They called the day of rental and told us it was at a different location. Once at that location we were told we had to go to another store. This wasted over an hour of the day. We then missed another appointment because it took us so long to pick up the rental and deliver the furniture and then take the rental back. Terrible service on all sides.

Mark M.
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Customer did not leave a comment.

Kimberly L.
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Customer did not leave a comment.

Cody K.
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Very disappointed that the first month is not free as advertised with a one-way rental!!

Brett N.
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Customer did not leave a comment.

CHRISTOPHER L.
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Customer did not leave a comment.

Anderson P.
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Customer did not leave a comment.

Jeffrey F.
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I found them to be unprofessional.

Ben T.
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Wonderful staff. Great experience

Andrew N.
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It was a little difficult to find out truck. Although this was our first time using Uhaul so next time it will be much easier.

Peter S.
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Very clean operation manager taking COVID precautions seriously and was friendly about it.

Celeste R.
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Customer did not leave a comment.

Tom R.
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Customer did not leave a comment.

margorie W.
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Great Customer Service!

Joseph M.
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Excellent customer service, really good folks who accommodated when I needed the trailer an extra day. Thanks!

Kelly C.
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Great experience at this location. Staff is friendly and very helpful!!

Sherri T.
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Customer did not leave a comment.

KARLA L.
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Great location!

Kelly C.
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Ashley was helpful and very nice

Ian S.
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The associate who helped me was incredible and made this a great experience. Thank you!

Rosanne O.
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Customer did not leave a comment.

Zachary D.
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Customer did not leave a comment.

BRIAN MATTHEW P.
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Allie was extremely helpful from the moment she picked up the phone to confirm my reservation all the way to helping make many adjustments to my reservations due to the closing dates on my home changing multiple times. With all of the stress that my family had with logistics of the move, Allie made the logistics of the transportation seamless and easy. Very helpful customer service all around. Thank you Allie!

Timothy E.
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Customer did not leave a comment.

William L.
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Customer did not leave a comment.

Martin C.
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Ally does a great job with a great attitude!

angela C.
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Customer did not leave a comment.

duane H.
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Customer did not leave a comment.

paul G.
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I have not rented from this location, so I don't have an opinion on the overall experience.

Mike M.
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Good experience. Courteous and helpful staff.

Kevin S.
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The next day return fee was not clearly stated. Fortunately I was able to perform the self return through my phone!

gary M.
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Sly was very helpful and friendly. We will definitely rent there again.

GREG C.
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none

Alissa E.
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Make sure requested items are in truck. I did not receive my trolley and still got charged for it.

Chuck G.
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Nothing

Chuck G.
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I was thoroughly happy with my entire experience. The young lady that helped me was great. Pleasant, knowledgeable, and helpful.

Jon N.
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Customer did not leave a comment.

brandon M.
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customer service was great and truck worked good.

Nicholas P.
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very polite and professional

James F.
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Your agent was very professional, knowledgeable and helpful.

Wanda R.
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had a great experience and the staff was very helpful

Peter B.
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Ashley was a consummate professional and an absolute joy to work with. She was able to correct my reservation, and get me out of there in practically no time at all.

Yuri P.
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Customer did not leave a comment.

kyle B.
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Nothing, except make the self check in process smoother. The website is slow and glitchy. I ultimately went inside at the team inside were wonderful. The team at this location was super easy to work work, fun and funny while still knowing what they are doing and being super professional

JOHN J.
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Customer did not leave a comment.

Justin Q.
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It was great and easy. Thanks

gerard W.
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Customer did not leave a comment.

Alexandria G.
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Best customer service I've seen! Ashley was such a big help. I'll admit I probably was a pain because I'm unfamiliar with the process. But Ashley was so patient with me and went above and beyond to make sure I was taken care of. I won't be going to any other U-haul location except that one.

Tim K.
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Customer did not leave a comment.

Yuri P.
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Great as always

Andrew D.
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I had a great experience with U-Haul. It was an easy process, specifically doing it online.

Dawn G.
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Customer did not leave a comment.

Brian Z.
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Extremely helpful and polite staff. Really appreciated them.

Edward L.
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Customer did not leave a comment.

Randy P.
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Great Service, clean and well maintained truck. Price was what I expected and was a good value.

CHRISTIAN W.
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Customer did not leave a comment.

JAMES E.
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Customer did not leave a comment.

Michele B.
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Customer did not leave a comment.

Jason H.
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I reserved a tow dolly 2 days ahead of time. Went to pick it up and the right taillight didn't work. And the right fender was bent almost touching the tire. Was told to go to a different location to get a quick fix. Couple of hours later ended up getting a whole different trailer. Was expecting the center street location to have it all ready to go. Millard location did a good job fixing the situation by getting me a new trailer.

Matthew K.
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Please fix the truck. I would not wish that loud of a sound for 7 continuous hours on anyone.

Yuri P.
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I rent U-Hauls often, and only rent from this location. They are the best

Michelle A.
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Customer did not leave a comment.

Michael S.
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Customer did not leave a comment.

Shelbi W.
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Customer did not leave a comment.

Adrienne P.
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Wonderful personnel! Keep up the great work!!!

David L.
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Nothing

Daniel W.
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Customer did not leave a comment.

Susan M.
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I picked up the truck at 2pm on a 48 hour rental and returned it the next day at 4pm and was still charged for 48 hour rental. Very disappointing.

darryl T.
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Customer did not leave a comment.

Anne J.
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Customer did not leave a comment.

Brandon F.
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Customer did not leave a comment.

Yuri P.
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This is my go-to location to rental U-hauls. I would recommend them to anyone.

William S.
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Customer did not leave a comment.

Kent L.
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Customer did not leave a comment.

Bill L.
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Customer did not leave a comment.

Patrick M.
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Customer did not leave a comment.

Connor A.
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Customer did not leave a comment.

Kyle P.
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Customer did not leave a comment.

Patrick W.
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Customer did not leave a comment.

Matthew F.
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Brian D.
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Customer did not leave a comment.

Gale H.
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The service was so fast and friendly that it would be easy to overlook any negatives. I especially appreciated how the office staff interacted with me and with each other, they were funny, helpful and very concerned that my experience was positive. Due to weather, the entrance was slick, snow packed and somewhat dangerous, I was warned more than once by the office staff to be careful. There probably should be more done to remove the snow and ice around the entry way, but as I said earlier, the efficiency and helpfulness made up for anything negative. Thanks AW!

RAY C H.
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Outstanding customer service. They were very flexible and willing to work with me as my plans changed. Would definitely use the Center Street location again in the future.

Bradley B.
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Not screw people for turning in a rental sooner than anticipated. Considering not using U-Haul again.

Brandon M.
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Absolutely wonderful experience. Staff was helpful and was an easy checkout, even with the winter storm. Will definitely return to this location in the future

Tom L.
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Super helpful and friendly staff.

Sasha T.
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Customer did not leave a comment.

Rebecca O.
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Customer did not leave a comment.

Thomas W.
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Customer did not leave a comment.

Robert M.
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They did not check the truck before we left after the drop off.

kevin F.
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Customer did not leave a comment.

David H.
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Customer did not leave a comment.

Stephen V.
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Customer did not leave a comment.

tom R.
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Customer did not leave a comment.

Myron T.
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Customer did not leave a comment.

Dave W.
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Customer did not leave a comment.

Christopher S.
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Customer did not leave a comment.

Dean M. | Reservation |
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Through U-haul was told I’d get a month free. But when I got there I was told that since it was a ”local” move and I was not leaving the uhaul truck there I would not be getting the free month.

Brock G. | Reservation |
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I canceled this order before even moving in. It's poor business to strong arm someone into a review with the threat of a charge if they don't complete it. Especially since I never utilized your servic

Anne N. | Reservation |
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The staff is excellent!!!

Nicole R. | Reservation |
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Only 1 person on staff slow process to rent a place

Daniel C. | Reservation |
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Ok

SHELBY B. | Reservation |
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Always Excellent service and extremely helpful!!!

marjolyn B. | Overall Experience |
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Great facility in a very good location!

ALEXANDER K. | Overall Experience |
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Very satisfied with everything about this place!! Will use again in the future if need be

Della R. | Reservation |
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Exactly what I was looking for

SCARRLET H. | First Impressions |
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The woman who handled setting up my account was very courteous and helpful. She answered all my questions, was very knowledgeable and explained the entire process

KRAIG S. | First Impressions |
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The staff was beyond expectations in courtesy and especially helpfulness. Facility was clean and well maintained. I would not hesitate to recommend to others.

No reviews have been submitted for this location.

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