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Parrish A
Customer Reviews for Central Alabama AuctionHouse LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
You can actually have someone that will talk to us instead of saying I’m at Walmart and I can’t talk and hang up.
James PI returned to a place where their was no sign telling you where the office was.. I didn't see it if it was there .. so I left the trailer and called the number on my paperwork. The lady said you weren't supposed to return it til tomorrow. I didn't understand why my returning that day was a problem but she said I need to call my manager.. seriously couldn't handle things by herself . Will use someone else next time. U-Haul is a joke.
windy cThis place charged me an extra 138.70 for nothing !! The fuel was where it was supposed to be even a little over. Also was asked to bring it to another drop off location that was 8 miles further than the original one I picked when setting it up. I tried to explain this to the field manager Brianna Hughes and she would not work with me. Refunded 30 bucks !! Why did I have to pay an extra 108.00 for nothing ??
Robert B