Customer Reviews for Central Jersey Starter & Alternator Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Central Jersey Starter & Alternator Inc

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Denis S.
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Absolute worst experience I've had with U-HAUL yet. I was supposed to get a 10' truck that was canceled last minute the day before I was supposed to move and they said there was nothing they could do about it. No apologizes or trying to get us another truck. We were just SOL. We thankfully found ONE 9' cargo van which was a pain in the ass because of the amount of trips we had to make. I honestly will never be using this company again because of how over priced it was for a mistake from THEIR end. Moving is stressful enough and they made the situation even more stressful.

william S.
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Customer did not leave a comment.

Michael C.
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I had requested furniture pads and a dolley, but the location was closed and they weren't in the van. I was told I could get them from another location, but when you pay by the mile, that gets expensive.

James B.
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The office manager, John, went above and beyond the call of duty. Great service all around.

James S.
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It was not apparent during my reservation that no one would be wiping down the van after the previous user. It wasn't until I filled out the return rental questionnaire that the rental was going to be made immediately available to "another family." I knew this was a contactless rental, but I had assumed that the steering wheel and shifter would at least be wiped down. Knowing this now, I wouldn't do a rental like this again.

Nicholas C.
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Customer did not leave a comment.

Phillipe G.
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Arbnesa K.
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Edward F.
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larry W.
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Everything went well

Fernando T.
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Edward R.
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melissa A.
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Did overnight drop off without issue but did not interact with anyone at the location. Only suggestion is a bigger sign for UHaul!! Hard to see at nighttime!

Greg D.
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Customer did not leave a comment.

Jon P.
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john M.
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I had no problems with the trailer ,,plus i rented it for 1 day and wind up keeping it for 5 days...all i had to do is call and ask if i can keep the trailer for another day...lol..so i had a good experience with uhaul and service..

Nevenka S.
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Customer did not leave a comment.

JUSTIN D.
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Michael P.
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My original reservation, which I made a month ago, was in Linden, NJ. Two days before my pickup I was told my truck was in Parsippany, 30 miles away. When I complained I was told a manager would contact me. Instead of contacting me, they just gave my truck away. I called customer service and they were able to get me a truck from this new location in Sayerville. I was very grateful for this and was able to make my move as planned. The only issue with this was that it was a bigger truck, which cost more money. Also, they did not disclose the full price, including extra charges, which wound up costing me an extra $112 above the quoted price.

nicole F.
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frank T.
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Kris O.
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SHAUN R.
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Julio F.
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We had a light issue. They did repair it within the hour. I ask them if I was allowed on the parkway with this trailer so now I an the owner of a traffic ticket for driving this trailer on the parkway

Cynthia S.
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Customer did not leave a comment.

Emerson J.
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great experience every time.. Just wish U-Haul would supply them with a Dodge Van again.. I hate the Fords...hit my head and back every time i load it..

Michael R.
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Very friendly and knowledgeable

OLABANJI A.
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Customer did not leave a comment.

Emerson J.
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I was disappointing in the fact that U-HAUL REMOVED THE Dodge Van, It had better inside height.. I really dont like the Ford as the Roof is to low inside and i hit my head every time i rent one, This Ford had some issues with passenger door not unlocking from the inside, seemed like it was sticking, driver had to get out and open from outside.Still a great place to rent from. I will return. Please bring back another Dodge van.

Brittany H.
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Customer did not leave a comment.

Priscilla P.
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John was polite and friendly. The process for the rental was quick for pick-up and return.

leonidas B.
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Customer did not leave a comment.

Alexa E.
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Customer did not leave a comment.

pete W.
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angelo M.
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Excellent friendly service

glenn C.
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glenn C.
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glenn C.
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Nothing, great location, john is excellent

IGOR H.
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Customer did not leave a comment.

louise H.
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Jon Z.
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Amando N.
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Dennis S.
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Friendly people who have your interest first

Daniel G.
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Nothing service was great and the people there are very helpfull and friendly

Richard C.
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As far as this rental. The center was courteous. The trailer was well maintained. I just hope someday U-haul can get rental equipment to the most convenient pickup dealer in the future. Mine was 30 minutes away ( Not bad )......but i have a dealer 10 minutes away. I always use U-haul and will continue too.

Emerson J.
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best rentals all year

ian R.
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Just used his location for a drop off. Everything went fine though.

gayle F.
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Customer did not leave a comment.

Emerson J.
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There always friendly and try there best to work with your rental. Its best to go early to start paper work so when you pick it up your ready to go. I have never had a issue waiting to check in..

Roberta S.
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Customer did not leave a comment.

Chris G.
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Keep up the good work Thanks Chris

Joseph H.
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Great to work with. No hassles. Just great service.

Emerson J.
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pleasant people. easy to work with and NO hidden fee's like the Old Bridge location one Rt.9 N.

VITO S.
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Customer did not leave a comment.

Emerson J.
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ythis location is the best, The Old Bridge location Route 9 n kept adding more money to my bill every time i rented, and would tell me stories that its extra tax...i think there lying and stealing customers money.. How can you drive less miles and bill goes higher?? explain that. I will stay with Cntrl Jersey Starter from now on.

Marek R.
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Customer did not leave a comment.

Anthony S.
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Joey M.
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JOHN C.
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Renter beware!!! Rented a trailer to move my car from home to the repair shop. Took my step brothers truck to this place to attach the tow. I get home and as I'm driving my car on to the trailer the entire trailer pops up and wrecks the tailgate! I called the location and uhaul, they opened a claim and 6 weeks later there response is "you should've checked the equipment." Seriously? !?!?!?!?!?

Emerson J.
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clean new equipment and friendly atmosphere

Pavel B.
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I filed a dispute under reference number 1168366 on 7/29/16 which has not been resolved yet. I did receive a call from a representative however I am still disputing the charges as the charges have not been resolved. I rented a 9 ft. truck for 2 days at a rate of 19.95 per day for a rental charge of 39.90. However the contract is showing a rate of 39.90 per day for a rental charge of 79.80. This is twice the amount I should be charged. Your assistance in resolving this matter and prompt attention is greatly appreciated.

David M.
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Customer did not leave a comment.

MICHAEL D.
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I dropped the truck off after hours. Appearance was average because it was just hard to see it was a Uhaul location.

Emerson J.
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great service.

emerson J.
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THE early check in is better to use at this location. But renting cargo van was no issue. Nice experience here. Better than the old bridge location on RT 9 north that charges more and will not explain why. I rented twice from the old bridge location and there cost is never the same as they quote. bad attitude also. This sayreville location is great. I will rent here for the summer..

diane C.
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Customer did not leave a comment.

FRANK G.
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Scott K.
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John M.
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dennis H.
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It took almost an hour to rent the trailer, too long. The price quoted over the phone was $60 less than I actually paid and I was also led to believe I had to buy insurance.

qiang N.
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Customer did not leave a comment.

Eric L.
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Trailer was incorrect size for the vehicle I was towing. Had nothing to do with the location in put the vehicle information in three times and the trailer was short by six inches

NAJAT R.
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Excellent service

John M.
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Customer did not leave a comment.

David M.
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Customer did not leave a comment.

George S.
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Customer did not leave a comment.

CHRISTIAN O.
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Customer did not leave a comment.

Antonio L.
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Customer did not leave a comment.

DAMIAN G.
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Fast processing. Made sure I was satisfied with everything. Professional! A real nice place to deal with!

RIGOBERTO C.
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Customer did not leave a comment.

Michael R.
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Very friendly and quick service.

john P.
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Customer did not leave a comment.

Michael F.
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No signage or u-haul trucks parked there, drove by it a dozen times. Was closed at 3 PM on a Saturday. I will NEVER use U-haul again and will tell anyone who asks that your company is horrible.

ROBERT P.
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I just dropped the truck off at this location on Sunday when the place was closed so I can't really say much about it.

PAT A.
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Customer did not leave a comment.

Claude C.
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Customer did not leave a comment.

STEFANIE W.
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Customer did not leave a comment.

KENNETH S.
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Customer did not leave a comment.

PATRICIA M.
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RICHARD R.
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I made arrangements in at my hometown U-Haul dealer but had to pick up the trailer at a different one that was much less convenient. The trailer should have been made available at the original location. It could have been delivered there.

RICHARD N.
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Great staff and service A+++++++

ROSLYN A.
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everything was okay for me

RICHARD N.
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Great people, quick and easy rental, excellent equipment...no complaints. Ever time I have rented has been a good experience.

Sandro N.
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Customer did not leave a comment.

JOHN R.
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Customer did not leave a comment.

Michael M.
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Customer did not leave a comment.

GARY M.
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Customer did not leave a comment.

PAVOL A.
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Getting called 3, 4 times a day about where the trailer is and why am I late and wth is going on… No costumer skill on the phone what so ever coming from U-haul. The manager from the office that called me was actually surprised when I told him somebody else already called. The Parking lot is nonexistent so make sure you know how to back up a trailer without assistance. My "finale" bill was not signed so it is useless to me because I have to use it as a government submission. And I have never received a total bill for the who rental so I'm gonna need to spend some hours on the phone getting it done somehow else.

Neeraj S.
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The address mentioned in my drop off location in the website and the receipt given at the counter was different. I had to struggle to find the drop off location which was mentioned as different.

John S.
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Great customer service. Every employee was very polite and accommodating.

No reviews have been submitted for this location.

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