Customer Reviews for Century Storage - Riverview LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Century Storage - Riverview LLC

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Karla M. on

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Nothing

FELIX W. on

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Customer did not leave a comment.

stephanie m. on

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The associate could not explain why Uhaul is storing a copy of my drivers license

Gordon M. on

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Staff was friendly and helpful

Jose V. on

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Long wait. Good service though.

Marquise W. on

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Romelia G. on

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Great customer service!

Anthony F. on

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Basil M. on

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CHARLES H. on

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Leslie L. on

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Lewis M. on

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This was a better rental of a U-Haul, then I have had in the past. (many years ago) I would use them again.

TONY B. on

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Nothing

Alan M. on

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GEORGE M. on

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Waited a 1/2 hour to pick up truck due to computer issues didn't tell us all the hidden fees Or the $100 holding fee. Customer service can be improved

David R. on

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Mildred F. on

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Fast friendly clean efficient! Staff is very pleasant!

Eduardo P. on

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Tammi F. on

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Offer hourly rental rates.

Jason F. on

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Nastassia W. on

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Tracy and Dave were very helpful and a pleasure to work with. However I did reserve movers through your moving help department. Millennium movers were a no call no show. I called them (after they were scheduled to be at my house), no answer so I left a message. A woman called me back and gave me every excuse as to why her movers can’t complete my move. They are unprofessional and don’t seem like a REAL moving company!!

Calvin T. on

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Best location I've ever been to.

William V. on

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Great and friendly staff

RONNIE W. on

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Very friendly and helpful staff to work with.

Richard T. on

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RONNIE W. on

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Very friendly and helpful.

BILL C. on

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TRUCK smelled like Body order!

floris j. on

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Scott S. on

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Had door cable break. Truck was still usable. Manager and customer Service were helpful

Brian B. on

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Charles J. on

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Very friendly and courteous staff

RONNIE W. on

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The staff was very helpful, I would recommend them to anyone who needs to rent a truck.

Sara S. on

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I thought the receptionist was extremely helpful and had great communication skills. She was delightful to work with!!

LINDA M. on

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Booked the reservation through UHaul and had reservation for 10 days (due to unexpected event in the family). Fortunately, was able to return after 8 days, but was told by the person at the facility that they would never have given us the rental for that long if we went through them directly. Little discouraging, but yet still satisfied with our rental.

Chris B. on

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Robert K. on

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Didn’t have a van but they got me in a pickup. I’ve used this place twice & will use in the future.

Judah M. on

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My only suggestion would be you should have given me a credit for fueling the van more than what I received it at or at least given me the dolly at no charge. I guess that is what you get for going above and beyond what is required. No problem, cause next time I'll barely fuel it to exact amount as how I received it.

Cindy B. on

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They are absolutely wonderful there. Knowledgeable, friendly and efficient. I would definitely recommend using them. I was referred from a friend and would like to pass my experience on to others.

Perry T. on

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Get your website uhaul.com fixed! I had a 7:00am pick up on the 24/7 ride share. But when I hit “get started” it went automatically to Turn on location services which it was. I tried it on 2 phones. I had to wait until 9:00am for the place to open and there was 2 other people with me waiting also that couldn’t use the website. Thank god for the people at the location because you have serious issues with your website.

Ronald H. on

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Make your services less expensive.

Zachary J. on

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Charged me for 2 additional days due to their inability to accept the return of their equipment.

DARRYL R. on

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Michael M. on

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No improvements needed. Tracy is terrific and runs a great operation.

kenneth s. on

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Jarrett M. on

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Stay in business! LOL!

Rodney R. on

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Rodney R. on

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Diona F. on

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MICHAEL S. on

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Amazing customer service. Enjoyed the whole process.

Jon B. on

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The cleanest, most friendly UHaul rental agency I had ever used. When I walked in, I thought I was in the wrong place because is was so clean and well organized. A+ staff and service!

christine s. on

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Very unprofessional! Extremely rude & over charged my card. Couldn't be responsible enough to take accountability for their actions & made it seem as if I was lying when I confronted the issue! I would never do business at this place again!

Michael S. on

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Hollie W. on

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Everything was clean and the truck was ready on time

sam c. on

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Absolutely nothing!!!! We haven't had such magnificent customer service in a long long time anywhere!!!!!! We will always rent from that location!!!!!!!!!!!!!!!!!!!!!! The lady that has been there for about 6 years, is the one that helped us (brownish/blond hair).

JOSE G. on

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Kif K. on

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Justin S. on

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Great friendly staff.

Paul M. on

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Frank L. on

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Grey G. on

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Unfortunately the truck I rented leaked. All the boxes stored in the cab-over got wet when it rained Tuesday, 2/26/2019. I told the Century Storage manager and she said to take it up with Uhaul. I wish the storage facility could have handled the problem.

MONICA M. on

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Super friendly staff. Hassle free transaction.

Alicia R. on

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kenneth s. on

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Thomas A. on

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The lady that’s works there is definitely qualified for customer service . She’s very nice but the guy that works there her need to be fired ASAP he’s attitude sucks . He very lazy and all he cares about is walking his stupid dogs

David G. on

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The people in the office were so friendly. Unlike any other UHaul experience we have had in the past. We will always choose this location when we need a UHaul. Thank you!

Charlotte Yvette D. on

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MARK R. on

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This had nothing to do with the location, but the cargo van we rented had horrible fumes in the drivers cab of either paint thinner or gasoline. The fumes were so bad that my wife and I had headaches and were nauseous as a result. Whatever attempt UHaul made to clean out the smell was unsuccessful.

Anthony M. on

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Friendly staff, great to work with!

Timothy B. on

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JOSE G. on

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PETER B. on

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Great service, everyone helpful, respectful.

Patricia C. on

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Alexa V. on

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Christopher K. on

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Why charge so much to use the movin blinkets and dolly also havin to refil the gas already payn a flat rate on milage then have to replace the gas too

Luis M. on

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Sorry iam a non smoker but the pickup truck I rented this morning smelled of cigarette. Other then that I like the convenience and great customer service.

Patrick S. on

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VINAY K. on

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No comment

LASHAWN W. on

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Marlon A. on

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Excellent staff and friendly service, keep it up!

Kevin G. on

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Great customer service

William R. on

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Friendly staff

Gregory T. on

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Customer did not leave a comment.

Dora F. on

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The people were super nice and very helpful.

barry r. on

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Roberto R. on

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Tyrone P. on

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Service was great.

Mary S. on

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I've rented UHauls from various locations in the Tampa Bay area. Century Storage is my favorite. Very courteous, helpful and professional staff. When I need a UHaul in the future, I'll be returning to Century Storage.

Michael Z. on

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While the location was clean and well maintained, the ease of pickup was not as described. We selected online checkin, assuming we could check in and grab the truck, like described, however, this was not the case. It took just as much time to get the truck as it would have been to just show up. We were also missing items we reserved and had to go back in to request them. Overall, the truck worked out but online check in did not save time. We also returned our truck early and received no credit for unused time.

Daniel H. on

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Great staff and customer service. The vehicle was ready when I arrived. Took no time at all. Thanks to the staff for taking care of me with a smile!

Sabith S. on

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Very clean and professional location. The front desk rep was very friendly and welcoming. Highly recommend this location.

Chandra G. on

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STELLAR SERVICE!!! The customer care & friendliness at this location was unlike any other! A+++

Iker P. on

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DAVID W. on

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Always happy when I rent a truck from the location. The two women are fantastic and have great customer service. Very professional! My only input is that Uhaul should give veterans a discount...even if it’s 6%

Larry K. on

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Staff were great.

Thelma C. on

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Nothing at all. Tracy is a Top one service rep.

scott h. on

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Jess S. on

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Patricia B. on

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The location was very busy and seemed to lack organization. They should have more help on a busy day, knowing in advance that the last weekend of the month is always busy. Otherwise after waiting 30 minutes to get a van that I reserved in advance almost didn’t happen if I was not proactive in calling ahead of time.

Hong Y. on

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Customer did not leave a comment.

Mylie L. on

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It's my first rent and everyting will be fine!