Customer Reviews for Chads Car Care
(U-Haul Neighborhood Dealer)

793 reviews

950 N Council Rd   Oklahoma City, OK 73127
(South Of Nw 10th On the East side of Council Rd)

(405) 789-4262

Location Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 8 am - 5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(405) 789-4262

950 N Council Rd
Oklahoma City, OK 73127
(South Of Nw 10th On the East side of Council Rd)

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 8 am - 5 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

The equipment was clean. Truck brand new, but truck leaked and ruined a mattress that was pristine and less than a year old

AMANDA M. 
Rating:
4.0

Customer did not leave a comment.

VINOTH D. 
Rating:
4.0

Customer did not leave a comment.

MATTHEW G. 
Rating:
5.0

Customer did not leave a comment.

DEBRA B. 
Rating:
2.0

The first location we rented from on Nw Exp OKC advised us of a one way location-chads however did not tell us it was a “pick up via mobile app”. It took us 3 hours with customer service. The lock boxes were broken into w no keys. Thankfully the girl helping us gave us another code; truck ended up being a 26 instead of the 15 needed but adjusted our cost. Due to the extra time 3 hours waisted and hassle I felt we should have been given an even bigger discount. Customer service needs some attention at the NW expressway OKC location! Thank you Vicki Schmid

Vicki S. 
Rating:
4.0

Chad's car care was extremely helpful with renting my U-Haul truck at his location and I have nothing but praise for him and all his staff. My name is Jeanne Watson. I will highly recommend him and his service

JEANNE W. 
Rating:
5.0

Chad is excellent.

MIKE B. 
Rating:
5.0

Overall very good experience! Comfortable ride and easy to drive. /Wish the steering wheel telescoped tho!!! Should sweep out the van before renting it. We swept it out and dusted the dash. Cleaned out trash in cab. We had to add washer fluid and oil in Phoenix and the UHaul at Dunlop and I-17 was kind to help us.

CLARENCE G. 
Rating:
5.0

Chad was super nice and helpful. I'll definitely be back forore trailer rentals. Also, the car transport trailers are the absolute best. I own a car hauler but still rent these trailers on occasion because of their superior vehicle attachment system.

Robert M. 
Rating:
1.0

Make sure trucks WORK

AUBRIANA S. 
Rating:
5.0

Customer did not leave a comment.

SALLY N. 
Rating:
5.0

Chad is an awesome guy and runs a great shop/store.

MIKE B. 
Rating:
5.0

Customer did not leave a comment.

LARRY P. 
Rating:
5.0

Customer did not leave a comment.

GREGORY H. 
Rating:
5.0

Customer did not leave a comment.

MOMODU K. 
Rating:
3.0

The website froze and would not allow me to complete the pickup online. I was charged for a utility dolly and appliance dolly, but they were not in the truck. I called customer service just to be transferred 4 times and placed back into a hold queue for 15 minutes each time. Never was able to speak with someone to resolve my issues. VERY POOR EXPERIENCE!!

Joshua J. 
Rating:
5.0

Chad and his team are amazing and true customer service oriented, thank you.

Richard F. 
Rating:
5.0

Chad was great to work with. The truck was clean and easy to drive.

MARY N. 
Rating:
3.0

Staff was friendly and most helpful.cound not ask for nicer group of people to help with all my rental arrangements thank you

JOHN B. 
Rating:
4.0

Customer did not leave a comment.

Justin W. 
Rating:
5.0

very nice very helpful

tony B. 
Rating:
4.0

Working with Chad was good cool guy

SEAN M. 
Rating:
5.0

Chad is a great guy and so helpful

DOYLE T. 
Rating:
5.0

Customer did not leave a comment.

ERIC F. 
Rating:
5.0

Nothing. Chad's provide outstanding customer service.

LESLIE H. 
Rating:
5.0

Customer did not leave a comment.

JERRY N. 
Rating:
5.0

Customer did not leave a comment.

HEATHER R. 
Rating:
5.0

Customer did not leave a comment.

STONY B. 
Rating:
5.0

Better equipment, truck had over 111,000 miles on it. I feel extremely lucky it didn't break down.

DENNIS S. 
Rating:
5.0

Chad's Car Care & UHaul is a great location. Always helpful and fair.

SHANE A. 
Rating:
5.0

Customer did not leave a comment.

DON R. 
Rating:
5.0

Excellent trailer well balanced road real smooth with the load that I had. Made my move quite pleasant scent for all the work I had to do. Will use U-Haul again thanks for the great service and great equipment.

DOYLE T. 
Rating:
5.0

Customer did not leave a comment.

DONALD A. 
Rating:
5.0

Nothing. The service at Chad's couldn't have been better.

CRAIG C. 
Rating:
5.0

Customer did not leave a comment.

Jack W. 
Rating:
5.0

Chad is a rockstar and I had an amazing experience.

CLIFFORD N. 
Rating:
5.0

great service & personnel

RICHARD B. 
Rating:
5.0

Customer did not leave a comment.

JIM H. 
Rating:
3.0

Lower your rate

NORMAN S. 
Rating:
5.0

Nothing I was completely satisfied

MICHAEL R. 
Rating:
5.0

Great service! I would use them again.

Christina B. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY R. 
Rating:
5.0

Tell whoever threatened to start collections against me for not returning the trailer to get there facts straight first. Trailer was returned in 24hours. Chad's car care forgot to update headquarters

MICHAEL S. 
Rating:
5.0

Chad was great, super helpful.

DARREL M. 
Rating:
5.0

They were friendly and fast.

DREW R. 
Rating:
5.0

Customer did not leave a comment.

Renee S. 
Rating:
5.0

Customer did not leave a comment.

ALEXANDRA G. 
Rating:
5.0

Thank you Chads Car care for uhaul trailer on such short notice! GO COWBOYS

ANGELA B. 
Rating:
5.0

Very nice staff and very clean van. Also this location is very accommodating when you need to add extra days (very helpful and nice). Thank you, Jenna

TERRY P. 
Rating:
5.0

Great customer service!

BELKIS H. 
Rating:
5.0

Customer did not leave a comment.

Jennifer P. 
Rating:
5.0

Mr. Chad is a very nice and professional person.

Aeriol A. 
Rating:
5.0

Great customer service. Very Helpful and friendly. Van was ready to pick up

DUANE B. 
Rating:
5.0

This location was very accommodating. The staff assisted me more than they had to, but they saw I needed the help. I will most certainly be returning for my hauling needs. Thanks!

ROSHAUN G. 
Rating:
5.0

Excellent customer service. Great experience all the way around. Thank you.

Cynthia J. 
Rating:
5.0

All went well as expected, keep it up.

JAMES B. 
Rating:
5.0

Chad is the best! He worked to accommodate our needs with very short notice. Excellent customer service and a pleasure to work with!

PATRICIA J. 
Rating:
5.0

Great customer service. Gentlemen was friendly and informative.

Phillip M. 
Rating:
5.0

I have had the pleasure doing business with Chad:: chad's coworkers, andemployees only once and I can tell you that I will be back and I will tell everybody that Chad's would call dude his employees work hard and they have a great boss you're also stupid people like Chad he is American made for sure....

PAUL H. 
Rating:
5.0

Chad was patient with us and clearly explained the process making it easy for us to carry through. I would use him again if necessary.

GEARY M. 
Rating:
5.0

Great Customer Service. Chad went above and beyond getting us on the road way before his business opened for the day.

JASON G. 
Rating:
4.0

Customer did not leave a comment.

DELORES L. 
Rating:
5.0

Customer did not leave a comment.

COREY M. 
Rating:
5.0

Customer did not leave a comment.

Wendell S. 
Rating:
5.0

Customer did not leave a comment.

TOBIAS S. 
Rating:
5.0

Good service made simple no problems. Got in and got out, Chad took care of all my questions and great experience. Definitely will be going back to (Chad Car Care) for my next moving journey!

RYAN H. 
Rating:
5.0

Customer did not leave a comment.

Brent H. 
Rating:
5.0

Great service, nice place to do business

WILLIAM D. 
Rating:
4.0

Customer did not leave a comment.

JEFFERY T. 
Rating:
5.0

Customer did not leave a comment.

David B. 
Rating:
4.0

Customer did not leave a comment.

JAMES W. 
Rating:
5.0

Nothing every agent was fantastic

Ketosha R. 
Rating:
5.0

Chads auto care staff go out of their way to be helpful. Even when they are crazy busy they are always professional and helpful

Susan P. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER T. 
Rating:
5.0

Great customer service & very friendly... I'll be back! Thank you! Bret Barben

BRET B. 
Rating:
5.0

Customer did not leave a comment.

TRENT K. 
Rating:
5.0

I had a great experience at pickup. System was down and Chad stayed calm and collected and got me set up and ready to go. He went over all the features of the truck and made me feel comfortable before setting off for my move. The drop off process was super easy. I would rent from this location again and again!

CASSIE B. 
Rating:
5.0

Great people and excellent service!

DORWARD M. 
Rating:
5.0

I have a good experience with customer service.

JULIO Z. 
Rating:
5.0

Chad is a great customer service manager!

RANDY B. 
Rating:
5.0

Chad is Awesome!! Have rented from him several times personal and business!! Knows his equipment!! Only thing I wish they had were trucks with lift gates!!!

david G. 
Rating:
5.0

Chad has always gone above and beyond. His staff are equally professional and kind.

MICHAEL L. 
Rating:
1.0

The trailer sucked to pull, what ever spring brake system was on that messed with my truck especially when down shifting

KYLE M. 
Rating:
5.0

Customer did not leave a comment.

CHRIS W. 
Rating:
5.0

When I reserved the truck on-line I had requested a drop off in Mustang OK, during the confusion of check-in it was somehow changed be A Plus Lawn and Garden @ 903 SE 29th; a place that doesn't exist. No-one would answer a phone at numerous u-haul numbers until eventually I managed to get hold of someone at 950 N. Council who very kindly agreed to let me drop off the vehicle so I drove back across town (30 miles of additional driving that I wouldn't have had to do if I could have dropped in Mustang). Awesome service from the gentleman at N. Council.

NICOLA H. 
Rating:
5.0

Customer did not leave a comment.

James K. 
Rating:
5.0

Customer did not leave a comment.

ANTHONY T. 
Rating:
5.0

Customer did not leave a comment.

TIMMY M. 
Rating:
5.0

Customer did not leave a comment.

GARRY L. 
Rating:
5.0

I've rented from Chad 2 times and I have a friend who has done so multiple times. It's been a very positive experience for us. Helpful, personable, thorough in getting us on the road efficiently.

Mike B. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM K. 
Rating:
5.0

Customer did not leave a comment.

TELISA M. 
Rating:
5.0

Owener was acomadationg and professional!!

JACOB L. 
Rating:
5.0

Customer did not leave a comment.

GARRY L. 
Rating:
5.0

nothing already perfect

marvin D. 
Rating:
5.0

Customer did not leave a comment.

GARRETT B. 
Rating:
4.0

Customer did not leave a comment.

WILLIE H. 
Rating:
5.0

Customer did not leave a comment.

LAJUANA R. 
Rating:
5.0

Nothing. Chad is very professional and friendly and so are the people that work for him.

DAVID G. 
Rating:
5.0

Be the same, friendly ,helpful . I'll be using this location again

RICHARD W. 
No reviews have been submitted for this location.

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