Customer Reviews for Charlies Auto Repair

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Charlies Auto Repair

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Glenn S. on

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Maybe free coffee, because everything else was great. Lol

DOUG C. on

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Charlie's employees are first rate. When I picked up the trailer, upon hook up the left rear trailer light was inop. Robert fixed a broken wire to restore the light. Most helpful. Upon returning the trailer to Charlie's, I went over the items, that I found, that needed attention. Specifically, the tie down strap ratchets. They lost tension, letting the straps slip off, especially, the one on the left. I do check strap tension, at every stop, as well as tire pressure. ( It was nice to see you now balance, the wheels and tires ) Also, the safety chains, rubber safeties, were broken. And the right side ramp, pull strap, could use a new one. You may contact me, about any of these issues. Regards, Douglas Cresanta

jeffery P. on

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Easy, friendly place. In and out quickly.

Debra K. on

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Customer did not leave a comment.

PHILIPPE N. on

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Daryl D. on

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Everything went smooth. I had to change pick up locations at the last minute due to faulty equipment. Communication was great and everything worked out well.

Robert H. on

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Nothing. I keep going back. This place is awesome.

Ernest G. on

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Customer did not leave a comment.

PAULINE G. on

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Keep up the Good Job!!!

Thomas M. on

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Nothing. It was quick and easy. Thank you!

David H. on

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Nothing really to improve on. Setup rental online. Charlie’s Auto Repair had unit ready and waiting. Checkout was a breeze. Truck did what I needed it to do. Turn-in was also a snap. Guy at Charlie’s did his inspection, I paid and I received my paperwork. Could not have been smoother. Convenient location and knowledgeable staff make Charlie’s my go-to UHaul place.

Thomas M. on

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Nothing, it was great! Thank you!

raymond S. on

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Customer did not leave a comment.

FRED J. on

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The truck I rented had an issue with the transmission as it did not switch gears and revved up to very high rpm’s. I only had less than 5 miles placed on the truck and the gas needle moved quite a bit requiring me to put several dollars worth of gas in the truck for less than 5 miles of use. The attendant was professional but didn’t care and said that the needle had to be placed in the same location as rented. I purchased gas and I was not even offered an opportunity to be refunded given that I drove the truck less than 5 miles. Very unhappy with the rental truck I was given. The truck also had graffiti and gang type symbols on the side of the truck. I was informed that the truck was going to be sent for central maintenance because of the transmission issue but yet I was still giving it as a rental. I feel I should’ve been given the option to have my gas money refunded but that never happened.

Jeffrey H. on

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Drop off could not have been easier. Great location and owner. Highly recommend!

Phillip H. on

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Customer did not leave a comment.

Michael K. on

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Superb customer service. Friendly helpful staff.

Michael K. on

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Very accomadating and helpful.

Thomas M. on

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It was perfect. The rep at Charlies auto was very nice and helpful!

Tom H. on

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Always pleased with the service they provide.

donna M. on

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The staff was very courteous and helpful

Kim W. on

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PATTY L. on

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James K. on

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John C. on

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gary W. on

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Sarah W. on

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Lucia C. on

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Average conditioned trailer

scott A. on

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The staff was friendly, knowledgeable and helpful. From the time I walked in the door until when I dropped off the trailer it was an EXCELLENT experience. Thank you!

THOMAS M. on

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ride extremely hard on neck and spine...Seat does in no way ameliorate awful comfort level. Ive driven many large trucks including 18 wheelers and seldom felt this level of dissatisfaction. Ford put some resources in to your seats,they,re abysmal

Caleb R. on

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Charlie's was really helpful and a genuinely great place, also he's open later than most places around. After calling the biggest Uhaul location that had 6 units sitting on the lot- both days of the needed rental ( before and after return) I was told they did not have one available- Charlie's was recommended by yet another location and it was fantastic!!!

DOUG C. on

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The personnel, at Charlie's, are very helpful and do a fine job in assisting, on the trailer rentals. The rental this time, was very good from start to finish. Trailer was in good shape, good tires and the lights all worked, as well as the rest of the equipment. They all, should be like this. These trailers pull smoothly and don't sway, that's why I keep renting them.

jeff F. on

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Free snacks?