Customer Reviews for Charlies Auto Repair
(U-Haul Neighborhood Dealer)

1,431 reviews

16717 Spruce St   Hesperia, CA 92345
(Located between C ave and Santa Fe Rd on Spruce St)

(760) 949-7465

Location Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 8 am - 4 pm
  • Sun: 9 am - 4 pm
Special Operating Hours
  • 7/4/2022: Closed

Services at this Location:

Contact Us

(760) 949-7465

16717 Spruce St
Hesperia, CA 92345
(Located between C ave and Santa Fe Rd on Spruce St)

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 8 am - 4 pm
  • Sun: 9 am - 4 pm
Special Operating Hours
  • 7/4/2022: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

kevin W. 
Rating:
5.0

I would like to thank Charlies for helping me when the main Uhaul messed up my order and left me hanging on sunday 6/26/2022 I was left with no truck at all even though i had reserved a truck over a week an advance. Charlies staff was awesome and listened to me as i was super frustrated by being hung out to drive by Victorville Uhual. thank you staff at Charlies I will see you again on my next rental

DEAN M. 
Rating:
5.0

this was not my original location but the oeople were nice and very helpful

edgar R. 
Rating:
5.0

I had a great experience with my one-day rental. Reservation, pickup, and drop-off were simple and easy.

Jennifer W. 
Rating:
5.0

This location went above and beyond my expectations

Philip H. 
Rating:
4.0

Only complaint was that the gas level was marked incorrectly - higher than actual level and with a 60 gallon tank that could have easily been 5+ gallons difference. I was able to submit photo with correct level on my phone and had no issues when I returned the truck.

Jace B. 
Rating:
5.0

Customer did not leave a comment.

Diego B. 
Rating:
3.0

Customer did not leave a comment.

Thomas P. 
Rating:
5.0

Nothing at all, everything was great like always

MANUEL M. 
Rating:
5.0

Great customer service! Very easy in and out process.

Sean H. 
Rating:
5.0

Customer did not leave a comment.

Kevin T. 
Rating:
5.0

Customer did not leave a comment.

Eric H. 
Rating:
5.0

Customer did not leave a comment.

Jeff W. 
Rating:
5.0

Helpful counter service

Teresa T. 
Rating:
5.0

Customer did not leave a comment.

Ralph R. 
Rating:
5.0

Customer did not leave a comment.

Laurie S. 
Rating:
5.0

Customer did not leave a comment.

Roger M. 
Rating:
5.0

They were very efficient along with great service.

manuel R. 
Rating:
5.0

Customer did not leave a comment.

LINDA G. 
Rating:
5.0

Customer did not leave a comment.

Dwayne S. 
Rating:
5.0

Everything was exceptional

Thomas B. 
Rating:
5.0

Overall experience was great. I want to mention Jeff at Corbin KY who was very professional and beyond helpful and thoughtful. Good job guys!

anastasya V. 
Rating:
5.0

I love this location! It's the best Very efficient

OnYee H. 
Rating:
3.0

Customer did not leave a comment.

HELEN H. 
Rating:
5.0

Clean all windows and interior prior to handing over the vehicle to the customer.

Andres B. 
Rating:
5.0

Customer did not leave a comment.

Paul S. 
Rating:
5.0

Customer did not leave a comment.

JOHN M. 
Rating:
5.0

Customer did not leave a comment.

ROBERT N. 
Rating:
5.0

Customer did not leave a comment.

allen J. 
Rating:
5.0

Great service and people helpful and good prices

Genaro R. 
Rating:
1.0

Customer did not leave a comment.

Craig K. 
Rating:
5.0

Customer did not leave a comment.

john V. 
Rating:
5.0

Customer did not leave a comment.

Charles W. 
Rating:
5.0

Very easy to order, the equipment was there waiting for me and the staff was very nice. Would highly recommend.

Patricia S. 
Rating:
5.0

Smooth transaction

MICHAEL F. 
Rating:
5.0

Customer did not leave a comment.

Brenda J. 
Rating:
5.0

Great experience and customer service

Joseph C. 
Rating:
5.0

Very nice people, also very helpful.

Francisco N. 
Rating:
5.0

Customer did not leave a comment.

Jesus C. 
Rating:
5.0

Customer did not leave a comment.

Todd W. 
Rating:
1.0

The back door to the truck did not close.

Ryan H. 
Rating:
5.0

Customer did not leave a comment.

Shawn M. 
Rating:
5.0

This place is awesome and the workers were perfect to deal with.

brian S. 
Rating:
5.0

Better pretrial inspection running lights on trailer did not work did not find out until dark

Michael C. 
Rating:
5.0

I had a very good experience with this location. The staff is very helpful and friendly. I would definitely refer a friend to, or rent again from this location.

JOHN V. 
Rating:
5.0

Customer did not leave a comment.

Gary T. 
Rating:
5.0

Customer did not leave a comment.

Marco S. 
Rating:
5.0

Customer did not leave a comment.

Robert S. 
Rating:
1.0

Customer did not leave a comment.

Monica R. 
Rating:
5.0

Customer did not leave a comment.

Bryan P. 
Rating:
5.0

I had no problems at all

GARRETT W. 
Rating:
2.0

I took the uhaul and brought it home and the uhaul wouldn't start up for me. I had to contact roadside assistance to repair the uhaul. I ask the uhaul rep at the location about the gas and do I have to bring it back at the same amount. Rep ask what my distance. I said less than a mile. I was moving around the corner. When I got my uhaul bill. I was charge a 33.00 dollars fee for fuel for 8 miles. I used uhaul in the pass but this by far was the worst experience

Milton H. 
Rating:
5.0

Customer did not leave a comment.

PATRICK G. 
Rating:
5.0

Very kind people

MARIA R. 
Rating:
5.0

Our experience at this location is always phenomenal.

SHARON G. 
Rating:
5.0

Yes great customer service and the employee was nice and knowledgeable

MARTY G. 
Rating:
5.0

Gas gauge was slow and over pumped by 1/4 tank. Over great but gas gauge needs faster response.

Samuel L. 
Rating:
5.0

Customer did not leave a comment.

MARIO M. 
Rating:
5.0

Nothing. Customer Service was great. rental experience was fantastic.

SUSAN O. 
Rating:
5.0

Customer did not leave a comment.

GLENDA A. 
Rating:
5.0

Easy pick up and drop off, clean equipment , amazing Customer Service from the office team Skyler was very helpful! I would recommend this facility to anyone in the High Desert 😊

MATTHEW B. 
Rating:
5.0

Customer did not leave a comment.

LUIS M. 
Rating:
5.0

This facility s always great.

PATRICK G. 
Rating:
5.0

Customer did not leave a comment.

NICKOLAS G. 
Rating:
4.0

Great customer service

JONATHAN A. 
Rating:
5.0

Customer did not leave a comment.

MIGUEL L. 
Rating:
5.0

Quick and efficient service.

BARRY K. 
Rating:
5.0

Customer did not leave a comment.

DAVID R. 
Rating:
5.0

Customer did not leave a comment.

KIM A. 
Rating:
5.0

Customer did not leave a comment.

JUAN R. 
Rating:
5.0

Very fast and easy Good communication I recommend 100% this place to others

VICTOR P. 
Rating:
4.0

The remote check in pick up did not work. I had to go into the location to complete my rental.

JOHN G. 
Rating:
5.0

Customer did not leave a comment.

john C. 
Rating:
5.0

Customer did not leave a comment.

BRIAN E. 
Rating:
5.0

Customer did not leave a comment.

ISAAC M. 
Rating:
5.0

Renting equipment from Charlie's is always a great experience. Friendly fast service and very knowledgeable and helpful

KEITH P. 
Rating:
5.0

Customer did not leave a comment.

CATHERINE B. 
Rating:
5.0

Customer did not leave a comment.

EILEEN V. 
Rating:
5.0

Rent out flat bed trailers. I needed a flat bed trailer for palletized equipment. And with a ramp that is flat for wheels to roll easy on. Other than that, keep up the great work.

GEORGE R. 
Rating:
5.0

Customer did not leave a comment.

DEON H. 
Rating:
5.0

Customer did not leave a comment.

THOMAS C. 
Rating:
3.0

Customer did not leave a comment.

Dana A. 
Rating:
5.0

Customer did not leave a comment.

JESSICA B. 
Rating:
5.0

Customer did not leave a comment.

DAVID A. 
Rating:
5.0

Nothing

MICHAEL S. 
Rating:
5.0

Staff is very friendly and professional

MICHAEL S. 
Rating:
5.0

Customer did not leave a comment.

RICHARD M. 
Rating:
5.0

Customer did not leave a comment.

Alfred C. 
Rating:
5.0

Customer did not leave a comment.

RICHARD N. 
Rating:
5.0

No improvement necessary~ Everything was perfect and handled very easily and quickly. Would definitely recommend this place.

Shelley V. 
Rating:
5.0

Customer did not leave a comment.

DANIEL B. 
Rating:
5.0

😄

FELIPE R. 
Rating:
5.0

Customer did not leave a comment.

SYLVIA P. 
Rating:
5.0

Customer service & friendliness was excellentn

JUDITH ANN H. 
Rating:
5.0

No improvements needed. Everything went well and I would recommend this facility to anyone who needs a rental.

THEODORE W. 
Rating:
5.0

I have utilized this location on several occasions and it has always been a wonderful magnificent experience even when accidents happen they fix them they're very easy to get along with and speak with and they do try and make sure that you are happy with the results the location on spruce Street and their employees are most definitely all wonderful great people and that is a nice place and I would most definitely refer them to any family or friends

DISHIKA Q. 
Rating:
5.0

Customer did not leave a comment.

Prisma W. 
Rating:
5.0

Customer did not leave a comment.

PAUL T. 
Rating:
4.0

Was not given any furniture pads.

Clayton S. 
Rating:
5.0

Customer did not leave a comment.

Randi L. 
No reviews have been submitted for this location.

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