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Laurie S.
Customer Reviews for Charlies Auto Repair
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
They were very efficient along with great service.
manuel R.Everything was exceptional
Thomas B.Overall experience was great. I want to mention Jeff at Corbin KY who was very professional and beyond helpful and thoughtful. Good job guys!
anastasya V.I love this location! It's the best Very efficient
OnYee H.Clean all windows and interior prior to handing over the vehicle to the customer.
Andres B.Great service and people helpful and good prices
Genaro R.Very easy to order, the equipment was there waiting for me and the staff was very nice. Would highly recommend.
Patricia S.Smooth transaction
MICHAEL F.Great experience and customer service
Joseph C.Very nice people, also very helpful.
Francisco N.The back door to the truck did not close.
Ryan H.This place is awesome and the workers were perfect to deal with.
brian S.Better pretrial inspection running lights on trailer did not work did not find out until dark
Michael C.I had a very good experience with this location. The staff is very helpful and friendly. I would definitely refer a friend to, or rent again from this location.
JOHN V.I had no problems at all
GARRETT W.I took the uhaul and brought it home and the uhaul wouldn't start up for me. I had to contact roadside assistance to repair the uhaul. I ask the uhaul rep at the location about the gas and do I have to bring it back at the same amount. Rep ask what my distance. I said less than a mile. I was moving around the corner. When I got my uhaul bill. I was charge a 33.00 dollars fee for fuel for 8 miles. I used uhaul in the pass but this by far was the worst experience
Milton H.Very kind people
MARIA R.Our experience at this location is always phenomenal.
SHARON G.Yes great customer service and the employee was nice and knowledgeable
MARTY G.Gas gauge was slow and over pumped by 1/4 tank. Over great but gas gauge needs faster response.
Samuel L.Nothing. Customer Service was great. rental experience was fantastic.
SUSAN O.Easy pick up and drop off, clean equipment , amazing Customer Service from the office team Skyler was very helpful! I would recommend this facility to anyone in the High Desert 😊
MATTHEW B.This facility s always great.
PATRICK G.Great customer service
JONATHAN A.Quick and efficient service.
BARRY K.Very fast and easy Good communication I recommend 100% this place to others
VICTOR P.The remote check in pick up did not work. I had to go into the location to complete my rental.
JOHN G.Renting equipment from Charlie's is always a great experience. Friendly fast service and very knowledgeable and helpful
KEITH P.Rent out flat bed trailers. I needed a flat bed trailer for palletized equipment. And with a ramp that is flat for wheels to roll easy on. Other than that, keep up the great work.
GEORGE R.Nothing
MICHAEL S.Staff is very friendly and professional
MICHAEL S.No improvement necessary~ Everything was perfect and handled very easily and quickly. Would definitely recommend this place.
Shelley V.😄
FELIPE R.Customer service & friendliness was excellentn
JUDITH ANN H.No improvements needed. Everything went well and I would recommend this facility to anyone who needs a rental.
THEODORE W.I have utilized this location on several occasions and it has always been a wonderful magnificent experience even when accidents happen they fix them they're very easy to get along with and speak with and they do try and make sure that you are happy with the results the location on spruce Street and their employees are most definitely all wonderful great people and that is a nice place and I would most definitely refer them to any family or friends
DISHIKA Q.Was not given any furniture pads.
Clayton S.The furniture dolly that I reserved 2 weeks prior was "not available" and the truck had seen better days (ex. steering wheel was chewed up enough to warrand gloves)... but for a local move, it was adequate and te proce was fair.
SHANNON W.Web site hard to mover drop off point should show up as same as pickup point.if it's going somewhere else then fill it out.custumer appreciate.rent so many. Times in one year .get a rental of trailer .1/2 off
CARROLL K.Great service.
WILLIAM F.Great customer service.
Patrick G.Rented a 6' c 12' trailer it was in great shape tires were good much better than the previous company I rented from. First trailer with brakes that I have rented also.
DAVID B.Rental is 19.95 per day? I was charged 19.95plus 19.95. I was quoted 80cents per mile but charged 99 cents per mile
DAVID H.Nothing awesome customer service very friendly
JOSE S.Personnel were very friendly and helpful. My experience was very satisfying. I would recommend this location interested in renting a trailer.
JAMES P.Good service
maria S.