Charlies Auto Repair
(U-Haul Neighborhood Dealer)

1205 reviews

16717 Spruce St   Hesperia, CA 92345
(Located between C ave and Santa Fe Rd on Spruce St)

(760) 949-7465

Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 8 am - 4 pm
  • Sun: 9 am - 4 pm

Contact Us

(760) 949-7465

16717 Spruce St
Hesperia, CA 92345

Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat: 8 am - 4 pm
  • Sun: 9 am - 4 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Sharon W. 
Rating:
5.0

Cool peeps

FRANCISCO M. 
Rating:
5.0

location and employee awesome, I just dont understand why i reserved a truck which was not available, UHAUL SHOULD ALREADY have a solution for this, MAYBE HAVING A EXTRA TRUCK AROUND WOULDNT HURT. again i stress location and employee awesome, uhaul.... not so much.

MARQUES N. 
Rating:
5.0

Best employee ever! Employee was alone and handled the long line of customers, quickly, efficiently and was so, so pleasant to all. She is to be applauded for her dedication to the UHAUL family!

ROSEMARY M. 
Rating:
5.0

Customer did not leave a comment.

ROY E. 
Rating:
5.0

Customer did not leave a comment.

Dianna B. 
Rating:
5.0

Wash the truck 🤣

JUDNITA S. 
Rating:
5.0

Customer did not leave a comment.

ERICA C. 
Rating:
5.0

Customer did not leave a comment.

DAVID M. 
Rating:
4.0

Customer did not leave a comment.

Barbara B. 
Rating:
2.0

Don't like having to enter my card info online then again at the location or having to remove my mask for a picture during a pandemic that is spread by breathing and talking and not being assured or even being told of the vehicle being cleaned after each use again during a pandemic

Robert H. 
Rating:
4.0

Customer did not leave a comment.

Enrique V. 
Rating:
5.0

Always a pleasure dealing with Charlies auto .The staff is pleasent and friendly

SEAN G. 
Rating:
5.0

Everything went very well I was able to reserved the truck for an extra day with no problems great service people very very nice and courteous very respectful thank you

Shelia L. 
Rating:
5.0

Customer did not leave a comment.

Joseph S. 
Rating:
5.0

Customer did not leave a comment.

Yolanda L. 
Rating:
5.0

I don't know, everyone was helpful and very professional.

Michael F. 
Rating:
5.0

The customer service was great I wish other companies had your standards

John B. 
Rating:
5.0

Customer did not leave a comment.

Pauline C. 
Rating:
5.0

Customer did not leave a comment.

Salvador E. 
Rating:
5.0

Sarah was prompt in opening up the office at 8:00am. She was quick and professional and had me checked in, trailer hooked up, and safety briefed in short order. Check in was just as easy. Sarah should be highly commended for her work ethic.

Darryl L. 
Rating:
5.0

Customer did not leave a comment.

Linda W. 
Rating:
5.0

Customer did not leave a comment.

Vincent A. 
Rating:
5.0

I have used their service for about 10 times. Tine after time they have being professional, yet so friendly. I really apreciate their way of doing business.

rodolfo T. 
Rating:
5.0

You are doing a wonderful job. Very professional and friendly service. Thank you 🙏🏼

ANTONIO C. 
Rating:
3.0

Customer did not leave a comment.

Shenelle H. 
Rating:
5.0

This facility helped me out. I had, had a reservation scheduled in another uhaul place and they where closed. Mind you I have a confirmation email. Two gentleman that where there to pick up a truck redirected me to uhaul on spruce and they helped me out. My house burned and I didn't need more conflict. I highly recommend this place on Spruce.

Caston M. 
Rating:
5.0

This place was clean and the employees were very helpful and efficient.

Eliana H. 
Rating:
3.0

The person (man) At check out might try and be a little more pleasant, customer friendly. The lady at check in was wonderful very professional.

RICHARD M. 
Rating:
5.0

Customer did not leave a comment.

Benjamin L. 
Rating:
3.0

Customer did not leave a comment.

NATHANIEL B. 
Rating:
5.0

Customer did not leave a comment.

Henry H. 
Rating:
5.0

Customer did not leave a comment.

Bertha F. 
Rating:
5.0

Charlie's U haul and ms Jessica always go above and beyond on thier services

JIMMY F. 
Rating:
4.0

Customer did not leave a comment.

cheryl B. 
Rating:
5.0

Customer did not leave a comment.

THOMAS V. 
Rating:
4.0

Good

Paul M. 
Rating:
2.0

This location needs to maintain their equipments. And they should be marking their equipments for any damage and not go by "oh yea, we know there are dents."

Anthony R. 
Rating:
4.0

Make sure when a reservation is made that the equipment is available. I wasn't informed until hours before pick up that the trailer I needed wasn't available and had to travel for over an hour to get it at another facility. That put me 2 hours behind on my move where timing was critical due to the fact that I needed to pick up keys before the office closed at my new location.

Shawn S. 
Rating:
5.0

No need improve it was great service truck very clean

MARTIN A. 
Rating:
5.0

Customer did not leave a comment.

Hansong L. 
Rating:
5.0

Customer did not leave a comment.

Frank H. 
Rating:
4.0

Customer did not leave a comment.

Latairria T. 
Rating:
5.0

Lady at front was super nice , fast to load us up and we were on our way. Easy to find.

William P. 
Rating:
5.0

I believe I paid $100 more than my original price, after al taxes and fees. And I didn't need to buy any plug etc. This is my only complaint.

Raye E. 
Rating:
5.0

Customer did not leave a comment.

Daniel P. 
Rating:
5.0

Customer did not leave a comment.

Yvette W. 
Rating:
5.0

Friendly staff.

John C. 
Rating:
5.0

Great customer service! Friendly and professional.

Kevin L. 
Rating:
5.0

Don't change anything. Thanks again for the good service

RICHARD S. 
Rating:
5.0

Customer did not leave a comment.

David B. 
Rating:
5.0

Great customer service

Tarra C. 
Rating:
5.0

Customer did not leave a comment.

JAMES F. 
Rating:
5.0

Keep doing what you do

Douglas L. 
Rating:
5.0

Trailer served my purpose well but still needs repair.

Randy D. 
Rating:
5.0

Have all equipment listed on website in stock(dollies,pads,etc.)

Adam Y. 
Rating:
5.0

Great service. Truck was like new

Cesar M. 
Rating:
5.0

The woman at the front desk was super friendly and amazing. She helped me with everything and answered all my questions.

Chesly L. 
Rating:
5.0

Customer did not leave a comment.

LAWERANCE R. 
Rating:
5.0

Great service. Offer coupons or discounts from time to time ;)

Colette W. 
Rating:
5.0

Customer did not leave a comment.

Shelia H. 
Rating:
4.0

Customer did not leave a comment.

Rhonda F. 
Rating:
5.0

Customer did not leave a comment.

MARTIN Z. 
Rating:
5.0

No improvement needed the staff were very friendly and helpful and the truck was great! Will definitely use this location again.

LAURA M. 
Rating:
5.0

Customer did not leave a comment.

JUAN A. 
Rating:
5.0

Customer did not leave a comment.

Penny H. 
Rating:
5.0

Great and helpful staff

Bruce W. 
Rating:
5.0

Customer did not leave a comment.

Lenny L. 
Rating:
5.0

Customer did not leave a comment.

David B. 
Rating:
5.0

Customer did not leave a comment.

Lissamarie S. 
Rating:
5.0

Customer did not leave a comment.

RODOLFO T. 
Rating:
2.0

Customer did not leave a comment.

Ryan B. 
Rating:
3.0

Customer did not leave a comment.

KYLE M. 
Rating:
5.0

Customer did not leave a comment.

Sandra W. 
Rating:
5.0

Customer did not leave a comment.

Douglas L. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey A. 
Rating:
5.0

Customer did not leave a comment.

Brian B. 
Rating:
5.0

It's great as is. Thank you :)

Raul G. 
Rating:
5.0

Super helpful! Very kind and helped hook up the trailer. Amazing service.

Lincoln R. 
Rating:
5.0

Customer did not leave a comment.

Eric S. 
Rating:
5.0

Customer did not leave a comment.

Andre H. 
Rating:
5.0

Customer did not leave a comment.

Jonathan M. 
Rating:
5.0

Customer did not leave a comment.

Luis C. 
Rating:
5.0

Thank you, they extended great customer service.

Lonnie C. 
Rating:
5.0

Easy to rent not to much paper work thanks

Fred M. 
Rating:
3.0

Customer did not leave a comment.

Nicholas V. 
Rating:
5.0

Customer did not leave a comment.

Walter C. 
Rating:
5.0

Great experience, helpfully staff. Will use agine

Michael F. 
Rating:
5.0

Everyone was extremely polite I would highly recommend Charlie's auto repair

Jack G. 
Rating:
5.0

Customer did not leave a comment.

Lee J. 
Rating:
5.0

I absolutely love the staff there. The always handle everything professionally. Everything is ready at the scheduled time

Thomas G. 
Rating:
5.0

Customer did not leave a comment.

Richard T. 
Rating:
3.0

Customer did not leave a comment.

Robert A. 
Rating:
5.0

Customer did not leave a comment.

Will A. 
Rating:
5.0

Customer did not leave a comment.

Tonya K. 
Rating:
5.0

Customer did not leave a comment.

Eric H. 
Rating:
5.0

Customer did not leave a comment.

MICAELA A. 
Rating:
5.0

Customer did not leave a comment.

Mike L. 
Rating:
5.0

Customer did not leave a comment.

Eric H. 
Rating:
5.0

Customer did not leave a comment.

Kathleen B. 
No reviews have been submitted for this location.

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