Customer Reviews for Chase Mini Mart Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Chase Mini Mart Inc

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Lesley O. on

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Customer did not leave a comment.

Gregory P. on

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Customer did not leave a comment.

Daniel O. on

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Was led to load the transporter BY MYSELF, As if I knew what I was doing. That’s when I told them NO, you hitch the transporter! So they did. Drove off. Got to my location and as I loaded my vehicle, the transporter came OFF THR HITCH AND INTO MY SUV!!!! Resulted in damage to the rear bumper as well as some of the interior of the rear of the SUV. It took 4 people to remove it from the inside of my SUV and back on the hitch. Drove to another Uhaul location so I can have another employee properly secure the transporter on to my SUV. When arrived in Florida the Uhaul location at the drop off, told me that he was taking the transporter out from service because it was missing parts and that such transporter should have never been rented to me. I drove 9 hrs with a faulty transporter with a vehicle on it. I feel fortunate to be alive and well but this should have NEVER happened.

Daniel S. on

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I think it's wrong to advertise a price yet charge triple

doug B. on

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Put a set of hand trucks with each truck.

Sandra B. on

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Very unorganized, one person on duty. It was in a convenient store and he had lots of others customers an couldn't keep up. I had told them when I would be there and I think he shoul d have had some help.

Travis L. on

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Very friendly highly recommend

Keith H. on

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Had no fridge dollies available

Jerry E. on

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Customer did not leave a comment.

Samantha R. on

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The tires on the trailer were extremely worn down. It took almost 30 minutes to get me checked in. Nice guy just needs help.

jacob S. on

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Paula G. on

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My reservation was switched to this location. Turns out this location was better for me but I had to rent a bigger truck. The I haul representative was very helpful.

April B. on

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This uhaul experience was terrible and I’ll never do business with the company again. I got to the first location and there were no people and no keys. Spent 45 minutes on the phone with uhaul and talked to 4 people. The first 3 tried the same thing over and over again. The 4th sent me to a new pickup location. Got there and the one guy who knew how to lease the truck was gone so had to wait more. Wasted tons of money on moving help that just had to wait. The truck was old as dirt, the steering was terrible and the brakes barely functioned. Then the drop off key slot was hard to find.

Kurstin P. on

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Customer did not leave a comment.