Staff was extremely knowledgeable, courteous, and respectful. Best UHaul experience!
Thomas C.- West Virginia WV
- Morgantown
- 26508
Cheat Lake Storage LLC
(U-Haul Neighborhood Dealer)
Hours
- Mon-Sun: 9 am - 5 pm
- Free towing inspection
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
- Overall Rating:
- Rating:
- 5.0
Very happy to have been a customer. Service is great!!!
Timothy T. | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Aaron G.- Rating:
- 5.0
Susie was knowledgeable, friendly and helpful.
GARY L.- Rating:
- 5.0
Cheat Lake Storage Uhail ,Gave great service and absolutely wonderful experience . Recommend them any day . Thank you again Suzie
Daniel Allen G.- Rating:
- 5.0
Customer did not leave a comment.
Veretta F.- Rating:
- 5.0
Everything was great
Thomas B.- Rating:
- 5.0
Customer did not leave a comment.
John M.- Rating:
- 5.0
Customer did not leave a comment.
Charlie G.- Rating:
- 5.0
Customer did not leave a comment.
Ward D.- Rating:
- 5.0
Customer did not leave a comment.
Adwenna W.- Rating:
- 4.0
If renting a truck and trailer or auto transport and have an appointment time. It would be nice to have them hooked up and ready to go.
William K.- Rating:
- 4.0
Customer did not leave a comment.
Dale N.- Rating:
- 5.0
This is the fourth time I have worked with this location and I have been very pleased with the service and with the friendly attitudes of the staff.
Gregory Alan G.- Rating:
- 3.0
When we where taking it back to uhaul location the check engine light came on between Fairmont and Morgantown. I thank god it made it back to the uhaul location. So the truck needs checked out.
lisa H.- Rating:
- 5.0
Customer did not leave a comment.
Lee D.- Rating:
- 4.0
Customer did not leave a comment.
Collette W.- Rating:
- 5.0
Can't think of anything. Everyone was friendly and helpful. Location is extremely convenient to where I live. Perfect for a quick rental to haul a heavy load a short distance within town.
Candice E.- Rating:
- 5.0
Not a thing. They're Great!
Braun D.- Rating:
- 5.0
Very helpful and professional. Equipment was ready and on time. Easy pickup and return.
tom L.- Rating:
- 5.0
Customer did not leave a comment.
RICHARD WARREN H.- Rating:
- 5.0
Customer did not leave a comment.
Mark M.- Rating:
- 5.0
Customer did not leave a comment.
Matthew James P.- Rating:
- 5.0
Customer did not leave a comment.
jeffery S.- Rating:
- 5.0
Customer did not leave a comment.
Richard Warren H.- Rating:
- 5.0
Customer did not leave a comment.
Keith A.- Rating:
- 5.0
This is by far the best place to rent from. We have moved our daughter a few times and have always appreciated the service at this location
Jeff C.- Rating:
- 5.0
Easy in and out! Super nice folks! Would use them again
TIMOTHY PAUL H.- Rating:
- 5.0
Customer did not leave a comment.
BETH K.- Rating:
- 5.0
Customer did not leave a comment.
SHERRY BAILEY J.- Rating:
- 5.0
Customer did not leave a comment.
Winston W.- Rating:
- 5.0
very friendly and helpful
DAVID ALBERT D.- Rating:
- 5.0
Customer did not leave a comment.
MIKE R.- Rating:
- 5.0
The owners went way above my expectations with my visit.
Raymond S.- Rating:
- 5.0
The location was one of the best, with persons attending my concerns with a very welcoming staff.
Raymond S.- Rating:
- 5.0
Customer did not leave a comment.
Alain L.- Rating:
- 5.0
Customer did not leave a comment.
Zachary E.- Rating:
- 5.0
More instruction of the after office check in.
THOMAS EDMUND J.- Rating:
- 5.0
Customer did not leave a comment.
Tara R.- Rating:
- 3.0
Customer did not leave a comment.
Guinne G.- Rating:
- 5.0
Give us enough extra miles to get from our destination to the drop off location without charging an additional mileage fee
Lynn B.- Rating:
- 5.0
Customer did not leave a comment.
Richard K.- Rating:
- 5.0
Customer did not leave a comment.
KEVIN PHILLIP B.- Rating:
- 5.0
Customer did not leave a comment.
Richard G.- Rating:
- 4.0
Customer did not leave a comment.
mary C.- Rating:
- 4.0
Clean and friendly dealer. My preferred U-Haul center.
Roland D H.- Rating:
- 4.0
Let customers return the equipment at another nearby location, this one is very remote and rather inconvenient However the staff was excellent and the equipment was in good working condition
Anusha K.- Rating:
- 5.0
Customer did not leave a comment.
Thomas C.- Rating:
- 5.0
Cheat Lake Storage, the UHaul dealer, are commended for the fast, friendly, and helpful service they provided with a complete list of helpful hints. In short, a wonderful experience.
John W.- Rating:
- 5.0
Customer did not leave a comment.
terri F.- Rating:
- 5.0
Customer did not leave a comment.
Joel C.- Rating:
- 5.0
They're so friendly and professional.
Holly F.- Rating:
- 5.0
I don't get where all these charges came from
Dominic P.- Rating:
- 4.0
Customer did not leave a comment.
Roy B.- Rating:
- 5.0
Keep up the great work and friendly service !!
FRED JR Z.- Rating:
- 5.0
Customer did not leave a comment.
Nicholas A.- Rating:
- 5.0
Customer did not leave a comment.
Brian W.- Rating:
- 5.0
Customer did not leave a comment.
Brian G.- Rating:
- 5.0
Customer did not leave a comment.
TAMRA LEE M.- Rating:
- 5.0
Customer did not leave a comment.
Elizabeth H.- Rating:
- 5.0
Customer did not leave a comment.
Fei D.- Rating:
- 5.0
Vehicle was clean and very nice. Suzie is always so helpful.
Shannon D.- Rating:
- 5.0
Customer did not leave a comment.
Larry Joseph S.- Rating:
- 4.0
Customer did not leave a comment.
Robin M.- Rating:
- 5.0
Clean nicely ran location. The lady was nice, polite and professional.
MICHAEL W.- Rating:
- 5.0
Customer did not leave a comment.
Kelli C.- Rating:
- 5.0
Very smooth in and out.
Randy C.- Rating:
- 5.0
Customer did not leave a comment.
Rhonda S.- Rating:
- 5.0
Cheat lake u haul has awesome people working there...
CRAIG ALLEN C.- Rating:
- 5.0
We have rented from this location several times. Susie is the best! Her customer service is beyond compare. My husband locked his phone In the rental upon return on the 4th of July. Susie came right to the office and got us into the van to retrieve his phone, even though the business was closed. Her personality is always so nice and keeps us coming back!
CECIL ALLAN C.- Rating:
- 5.0
Customer did not leave a comment.
paul D.- Rating:
- 5.0
Service was great but the truck smelled like an ash tray. No smoking in the trucks.
Maitland B.- Rating:
- 5.0
Nothing! Susie (spelling) is a joy to work with. She is very knowledgeable and has an absolutely wonderful personality.
Michael B.- Rating:
- 4.0
Parking lot layout is slightly congested. One-way traffic may help.
Christine Louise L.- Rating:
- 5.0
Nothing. On the other end of the spectrum from the pickup. Excellent versus a dump. We're used to it. I choose to live there.
William L.- Rating:
- 5.0
Customer did not leave a comment.
ROBERT B.- Rating:
- 5.0
Customer did not leave a comment.
cheryl H.- Rating:
- 5.0
Customer did not leave a comment.
Barry L A.- Rating:
- 5.0
Customer did not leave a comment.
STEPHEN DOUGLAS W.- Rating:
- 5.0
Customer did not leave a comment.
Tim R.- Rating:
- 5.0
Customer did not leave a comment.
EDWARD FREDRICK E.- Rating:
- 5.0
Customer did not leave a comment.
JEREMY THOMAS B.- Rating:
- 5.0
This uhaul dealer is amazing and the best one in town. Wouldn't want to use any other uhaul dealers
jessica B.- Rating:
- 5.0
Customer did not leave a comment.
James N.- Rating:
- 4.0
Customer did not leave a comment.
Brian L.- Rating:
- 5.0
Friendly and fast. Appreciate the kind courteous service
Christine H.- Rating:
- 5.0
Get ride of glass table in customer area. It's a small area and I almost knocked it over when I back stepped into it. Also positioned under rack with heavy tow hitch accessories that could be dropped on the glass causing it to break. Just a suggestion!
Steven H.- Rating:
- 5.0
Customer did not leave a comment.
Milton W.- Rating:
- 5.0
Very well maintained and clean vehicles. Friendly staff with lots of moving supplies available. Highly recommend.
Charity Q.- Rating:
- 5.0
Outstanding service.
Harold M.- Rating:
- 5.0
This truck has a "miss" and the check engine light is on. The change oil signal is on also.
Charles John M.- Rating:
- 5.0
Great service from a friendly and helpful staff.
Dan B.- Rating:
- 5.0
Cindy was great customer service she a Awesome person!
Karen H.- Rating:
- 5.0
Customer did not leave a comment.
Alexandra M.- Rating:
- 5.0
Great experience as usual.
Dan B.- Rating:
- 5.0
Excellent experience!
Darialouise C.- Rating:
- 4.0
Customer did not leave a comment.
michael P.- Rating:
- 5.0
Customer did not leave a comment.
gregory W.- Rating:
- 5.0
Customer did not leave a comment.
Eric B.- Rating:
- 5.0
Employees were very helpful and friendly
Rebekah Leigh H.- Rating:
- 5.0
Greatest rental location I've ever dealt with. Staff is wonderful.
Braun D.- Rating:
- 5.0
Great storage place!
STEVE M. | Overall Experience- Rating:
- 5.0
I have been a customer of Cheat Lake Storage for many years, and have always been impressed with their professional service and truly caring display of kindness. I recommend them highly.
ALLAN L. | Overall Experience- Rating:
- 4.0
normal business hours 8-5 M-F are a little challenging due to my employ, but accessible.
Dave K. | Overall Experience- Rating:
- 5.0
I stored my boat outside for a few months here, I had no issues and will use again next year.
Jeremy H. | Overall Experience- Rating:
- 4.0
When I rented unit, the door was off track. They promptly moved me to another unit and all went well. No issues or problems.
Donna L. | Overall Experience- Rating:
- 5.0
Very clean and dry!
Kevin D. | Reservation
Additional Services at this Location
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Moving Trucks
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Trailers & Towing
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Moving Supplies
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