Customer Reviews for Chester Irving

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Chester Irving

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Garth Joseph B. on

Rating:

Nothing! Everything was great.

nancy F. on

Rating:

Customer did not leave a comment.

Roberta G. on

Rating:

Customer did not leave a comment.

Kathy C. on

Rating:

My rental was confirmed for OCR Bridgewater location, and I was told at the last minute it wasn't there and then forced to travel to Chester for the pick up. My order was for 8am and I didn't get truck until 1200. This was a long distance move. I am being charged for extra klms, seriously!!! Then you send the balance of my deposit to my previous address in the other province, talk about poor and unprofessional. I will never use nor recommend uhaul to anyone unless I don't like them.

Blake C. on

Rating:

Customer did not leave a comment.

Michael A. on

Rating:

Customer did not leave a comment.

nicloa B. on

Rating:

Customer did not leave a comment.

Blaine B. on

Rating:

There was a small amount of dirt on the floor...could have just been from moving it to get ready for pickup otherwise very clean and excellent service.

Andrew P. on

Rating:

Customer did not leave a comment.

Staci S. on

Rating:

Here’s the problem. We reserved a truck in HALIFAX and had a small window of time to align our moving out/ moving in and when we arrived to the reserved location we had to drive to CHESTER, 45 minutes out of our way, to get the truck. Why reserve if you can’t provide. This put a lot of undo stress on a moving day when it did not need to be that way.if you can’t provide the service you confirm have the curtisy to inform your clients!! Not a happy day. Not a happy review! The Chester location was very sympathetic regarding our issues. The Halifax location.... not so much!

Jeffrey N. on

Rating:

Customer did not leave a comment.

Michael S. on

Rating:

All the staff needs to have the same amount of training...pick up was awful (lady working didnt really know what to do) and drop off was fabulous ( the guy knew what he was doing).

Dennis W. on

Rating:

The Passenger side door was not working. The door would not open from the inside or outside. The previous user did not clean out the truck. I made sue to sweep out the truck after I used it. Other than that, the truck worked perfectly and met all my needs.

kyla D. on

Rating:

Very busy gas station, took felt rushed

cecil S. on

Rating:

Great service and equipment was great ! Moving is really never pleasant but with equipment that works right it makes the job much easier ! Thank you

KEN Z. on

Rating:

Customer did not leave a comment.

Keltie D. on

Rating:

Valerie called me to tell me that I could pick up the truck early which was very much appreciated.

Patricia R. on

Rating:

Customer did not leave a comment.

Mark D. on

Rating:

Customer did not leave a comment.

merwim C. on

Rating:

Customer did not leave a comment.

CARLA S. on

Rating:

Customer did not leave a comment.

shannan H. on

Rating:

Pick up and drop off was a nightmare, for it was a busy gas station with only one younger guy working. When I dropped it off it took well over a half an hour because about 15 bikers got gas and the poor feller had to wait on them first.

Rudy T. on

Rating:

It is my opinion that every U-haul rental truck should be returned with a full tank of fuel. We paid C$57.75 for 43 liters of gas for a trip of 74.5 km., because the rental location went by the fuel gauge! I think that is absolutely outrageous. That is almost .5 liter for every km driven. No way. Also the total bill came to $92.65, yet my credit card was charged $290.89, which means we now have to start fighting to get this reimbursed. So not impressed with the whole U-haul experience.

JIM G. on

Rating:

The person who helped get me ready to take the truck, Rick, was excellent. Thanks

CHANTEL L. on

Rating:

Customer did not leave a comment.

Christie C. on

Rating:

Customer did not leave a comment.

Jeff W. on

Rating:

Get the poor folks at the counter some real training on the new system!

darren B. on

Rating:

Excellent service in Chester, Nova Scotia!

Thomas H. on

Rating:

Customer did not leave a comment.