Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
There was chocolate drink on the steering wheel, a little sticky and looks like someone had their hands wet in juice when they operated the radio and even the cupholders need to be cleaned with wipes. But the interior flooring and all was vacuumed.
Galvin David
Rating:
5.0
Customer did not leave a comment.
MICHELYN VIEN
Rating:
5.0
Customer did not leave a comment.
Michelyn Vien
Rating:
3.0
Customer did not leave a comment.
Youssef Yaacoub
Rating:
5.0
Equipment was brand new, extra clean and easy to hook up, Dealer was extremely helpful and the check-in process was simple and efficient,
Bob Giegerich
Rating:
5.0
Customer did not leave a comment.
George Foster
Rating:
5.0
Chichester Car Care picked up our truck over 40 miles away from Chichester.. Went above & beyond in providing excellent service.
Ross Allen
Rating:
3.0
Your no contact, check in and check out process is a pain in the a$$
I would avoid this in the future whenever possible.
KEITH NEVILLE
Rating:
5.0
Customer did not leave a comment.
RUSSELL LAMPRON
Rating:
5.0
Easy check-in + courteous and friendly.
Gerald Ochs
Rating:
5.0
Customer did not leave a comment.
Russell Blaney
Rating:
5.0
Customer did not leave a comment.
Matthew Ograbisz
Rating:
5.0
Not a thing great folks to deal with
DONALD CHAMPNEY
Rating:
5.0
Customer did not leave a comment.
CARL SCHOELLER
Rating:
4.0
Customer did not leave a comment.
Warren Spry
Rating:
4.0
Staff was friendly and helpful. We did the paperwork and looked at the truck together, going over the truck before I left. Appreciated the friendly welcome from their dog too.
Jennifer Manise
Rating:
5.0
Customer did not leave a comment.
carl schoeller
Rating:
5.0
Customer did not leave a comment.
John Corkum
Rating:
5.0
Customer did not leave a comment.
Bill Davidson
Rating:
5.0
Customer did not leave a comment.
Danielle Fortin
Rating:
5.0
Customer did not leave a comment.
Sally Wilson
Rating:
5.0
Customer did not leave a comment.
Michael Cummings
Rating:
5.0
Allow clerk to be able to tell the customer the final cost of the rental in person, not only by email.
raymond guillermo
Rating:
5.0
Customer did not leave a comment.
Clint Labonte
Rating:
3.0
Truck was not there, we had to drive else where to pick one up, this created numerous problems, we were late returning the truck the next day , due to this problem. Billed another day etc. Things not explained well at all....Will not use UHaul again, have recommended to others before, as I am a property manager for multiple units in Warner, Pittsfield, Derry area...I, will recommend other providers going forward.
Dave Rollins
Rating:
5.0
Customer did not leave a comment.
Robert Buckley
Rating:
5.0
seats were very comfortable - great ride - thank you
Paul Dupont
Rating:
4.0
Customer did not leave a comment.
Walter Daigle
Rating:
4.0
When I picked up the trailer I needed an adapter to go from 4 pin in-line to a round fitting that my truck is equipped with, I carry the adapter. The UHaul Dealer didn’t.
Rip Kirby
Rating:
3.0
Better Signage to show location
douglas johnson
Rating:
5.0
Nice people
Sarah Auwaeter
Rating:
3.0
Had to turn around as signage not clear for the destination
Rating:
4.0
Customer did not leave a comment.
Craig Kamp
Rating:
4.0
Unfortunately had to drive a half an hour in the opposite direction to pick up the trailer from the original place that the rental was made
JOHN PAOLINO
Rating:
4.0
Conveniently located right on the main route.
Liam Scanlon
Rating:
5.0
Customer did not leave a comment.
Harold Thistle
Rating:
5.0
Customer did not leave a comment.
Gary Matteson
Rating:
5.0
super nice people, great equipment
Donald Rohan
Rating:
5.0
Customer did not leave a comment.
William Davidson
Rating:
3.0
Please check that gas tank has been truly filled! Cost me $16.00 more for gas refill than last rental 2 weeks ago for same equipment, only 10 miles more this trip. Gauge at "full" level at pickup, but not above full level as other times. I offered to show receipts to validate difference...should be required.
noreen powers
Rating:
5.0
Customer did not leave a comment.
Darcy Mantel
Rating:
3.0
Customer did not leave a comment.
DEANNA DENIS
Rating:
3.0
Customer did not leave a comment.
nathan lanteigne
Rating:
5.0
Customer did not leave a comment.
John Kotseas
Rating:
5.0
Very friendly and helpful
Thomas Roy
Rating:
4.0
I dropped off the equipment when the location was closed.
Gerald Ochs
Rating:
5.0
Customer did not leave a comment.
JEFFREY KIBBEE
Rating:
5.0
Customer did not leave a comment.
Robert Boyd
Rating:
5.0
Customer did not leave a comment.
Kali Mara
Rating:
5.0
Customer did not leave a comment.
Bruce McCormick
Rating:
5.0
Customer did not leave a comment.
Michael Malok
Rating:
1.0
Someone else used my email address so I cannot rate you
MARK CAMPBELL
Rating:
5.0
Customer did not leave a comment.
George Krause
Rating:
5.0
Customer did not leave a comment.
Nancy Burleson
Rating:
5.0
Customer did not leave a comment.
James Moyer
Rating:
5.0
Customer did not leave a comment.
Robert shaw
Rating:
4.0
Customer did not leave a comment.
John Kotseas
Rating:
5.0
Customer did not leave a comment.
MaryBeth Seekamp
Rating:
2.0
Customer did not leave a comment.
ron grossi
Rating:
5.0
Customer did not leave a comment.
kristi scherer
Rating:
5.0
Customer did not leave a comment.
Ronald Lavoie
Rating:
3.0
Customer did not leave a comment.
Robert Smith
Rating:
5.0
Owners were very friendly
Vickie Chase
Rating:
4.0
Customer did not leave a comment.
EDWIN LAVOIE
Rating:
5.0
Customer did not leave a comment.
Sean Miller
Rating:
5.0
Customer did not leave a comment.
Matt King
Rating:
5.0
The lady checking us out was the best! Very friendly - best ever U-Haul experience.
Craig LaCroix
Rating:
4.0
Customer did not leave a comment.
Debbie Gage
Rating:
5.0
Very friendly and professional.
FRANK EATON
Rating:
4.0
My gas was incorrecthe on my contractimeline. There was less than 3/4 a tank (in between 1/2 and 3/4 a tank) when I picked up and I took a photo to verify it but since the drop off location was closed on Sunday I could not dispute it.