Reserved an equipment dolly and paid for it yet did not receive it.Christen G.
Customer Reviews for Childrens Village Academy Technology Center
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I had a 8:30am pick up. When I got to the location they didn't even open until 9am. Had to wait 40 minutes. Called Raleigh office. Cat helped me. I wasn't a happy customer and she handled it well. The vehicle was clean but in disrepair. The driver side door was hard to close. The ignition was very finicky so I had difficulty starting the truck up at times. The low tire pressure light was on. Had to stop and get air for the tires. The light never went off and there was a tire warning message on the panel. I was just happy to get back to the dealer without incident.Beverly J.
Customer did not leave a comment.Takya B.
Customer did not leave a comment.Troy E.
Our first pick-up location, 1500 W New Bern Rd --did not show up that Saturday for pick up. They did not answer calls or have not even called me back to apologize. I called this location-Childrens Village and they helped me change the reservation. He was great!CONNIE S.
Customer did not leave a comment.Antwaun M.
Customer did not leave a comment.CHRISTAL S.
Customer did not leave a comment.Tyrell V.
Customer did not leave a comment.Molly O.
Good jobHillery S.
I was brought up to a second floor office/beauty salon/music studio. All looked like it had not been cleaned in a very long time. Dust everywhere with piles of various papers and such strewed around. The 20' truck I picked up was not cleaned and the windows were filthy. Not a great start to my move. I was lightly shown how to put my car on the tow, and was instructed to watch YouTube videos if I had any questions.christopher T.
Kind of sketchy area of town, his office is inside his house, so I just felt uncomformyable. When Uhaul switched my pick up location, they picked a location that had the trailer but not my appliance dolly, so then I had to go elsewhere for the dolly. A Uhaul lady over the phone scheduled my pick up of the dolly for me. The guy running that second location wasn't there, so I left and came back later and he seemed to not know what was happening. When I was paying and scheduling the drop off of the dolly, it looked like it was processed. When I actually dropped it off, the system showed the dolly never left the location.Nicole L.
Parking directions needs to be more clear. Online directions says to park in Children's Village Academy parking lot, when the actual Uhaul return is across the street.Timeka L.
I was treated most professionally.Nathaniel J.
Enjoy and will send other when need it.. ThanksBrenda P.
Customer did not leave a comment.Steve J.
Customer did not leave a comment.Colleen H.
The lock was extremely hard to get back on the truck. We had to request help and the person was not present so we had to call. This was difficult. The online use is a little difficult as well. You have to upload photos ten times before it will accept it.Crystal W.
Customer did not leave a comment.Colleen H.
The mailbox instructions were out of dateSarah A.
Customer did not leave a comment.Nina T.
Customer did not leave a comment.Jessica J.
Customer did not leave a comment.Jessica V.
Customer did not leave a comment.tiawanna P.
Customer did not leave a comment.Leanord B.
The young man that I dealt with at Washington Street location was awesomeolivia B.
Keep the good rates...Temonica I.
Customer did not leave a comment.Larry G.
Customer did not leave a comment.deborah S.
Customer did not leave a comment.David G.
They were very nice at the Children's Academymark J.
Best UHaul service I had in a while. Scheduled an appointment online for another city and later found out they didn't have a truck available.Called this great establishment and they took care of me ASAP. I will recommend this service to anyone looking for moving help. Thanks for your great hospitality!lisa R.
Customer did not leave a comment.Cassandra O.
able to turn in equipment on Sunday was a plus.ample equipment a the last minute. take a bow. great service.Wade E.
Customer did not leave a comment.Brandy S.
Not charge 30 for gas when u put gas back like it was.Lakeshia G.
Neighborhood was kind of sketchy, but the young guy that helped us couldn't have been nicer and more helpful. He checked everything over and gave us some good local suggestions for lunch. The whole U-haul process was actually enjoyable, because the people at both ends made it so.matthew B.
Customer did not leave a comment.Louie J.
Customer did not leave a comment.KATASHA S.
Excellent customer service. Transaction was efficient and completed with ease.Elmer S.