Customer Reviews for Christoph Transport

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Christoph Transport

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Jonathan E. on

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The person who helped me was helpful and kind. Thanks J

Darrell P. on

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The cargo trailer was clean but well used, the interior deck had a slight bow over the axles.

evett m. on

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Stephan E. on

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karen m. on

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Chris is a great guy. He goes over and beyond to meet your needs. I highly recommend him.

AARON F. on

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JOSEPH A. on

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Stay open longer

Kenneth W. on

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Very easy drop off location, big parking lot helped in the ease of returning the trailer. Thank you

karen m. on

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Chris is a super guy and will rent truck from him in the very near future.

Elaine H. on

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Chris is very professional and he had my truck ready at the time I needed it by. I would highly recommend this location to all my friends. Easy check in and drop off.

rosa c. on

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LAURIN A. on

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Robert A. on

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LAURIN A. on

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Dung V. on

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Don G. on

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Very helpful and easy to do business with. Cares about his customers.

Rodney S. on

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Darrell P. on

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Very friendly manager, met me at the truck as I arrived.

Hubert L. on

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Mary K. on

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Very friendly and had me in and out quickly. Great service. Thanks!

Keith D. on

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ERNEST S. on

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David R. on

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Cliff P. on

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no problems

Herbert S. on

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Managed well. great experience.

MICHAEL B. on

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Thank you very much!

David R. on

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Quick and easy. This was a quality operation, obviously working to make the customer experience easy. Well done.

James M. on

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Tressia N. on

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I was an hour early. No problem. He hooked the trailer up and I was ready in just a few minutes. Had to wait for my family. And Chris visited with me until they arrived.

David R. on

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The pick up process takes too long. Find a way to reduce the required information, especially for repeat customers.

Chris W. on

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Hands down the Best experience in renting a U-Haul.. Chris went above and beyond the expectation I had. If you need a U-Haul use this guy you won’t be sorry..

Sheila L. on

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This is the place to go if you need to haul something. Chris will make this such an easy endeavor. He is happy to answer your questions, always has what you need, has it READY for you when you get there, gets you hooked up and 3 minutes later, you’re outta there! Great place and great service.

Dale B. on

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I picked up this trailer 30 miles from my house. When I dropped it off four miles from my house, there were two just like it at the drop off location. It upsets me that U-Haul sent me 30 miles to get a trailer I could have picked up four miles from my house.

Karen W. on

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Chris is always awesome! He really goes over and beyond helping his customers. I've used him twice now while moving my Aunt from TX to OH. If I was ever in TX and in need again, I would definitely use his service.

Donald W. on

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THOMAS R. on

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This the best rental person that I have ever had , He stayed later than he wanted to help me, but he did and he even help me with the return, because he came by my house and picked it up the trailer. That's is a very helpful person.

WILLIAM D. on

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David R. on

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Be careful for hidden charges when reserving online. My fault, but I apparently clicked a wrong button and ended up with an extra charge. The folks at the rental location pointed out the problem and reversed the charge, but the online reservation forms didn’t fit on my IPad screen very well, so were difficult to complete.

Kurt S. on

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John S. on

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Stuart W. on

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scott n. on

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Pamela H. on

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Pickup location was very informative and courteous. Would recommend that location to anyone.

fred P. on

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Mike F. on

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Susan R. on

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chuck b. on

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Ken B. on

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Charles S. on

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mark W. on

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People were great, rental was fast, equipment was clean and well maintained , drop off was fast.

Dana C. on

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Great customer service! Thank you!! :)

Donald M. on

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The Trailer was clean, but I did not realize how bad the Brakes were until after it was loaded and we were on the road. In Austin the trailer pushed the tow vehicle, Land Rover Discovery II, across the line at a Stop Light into an intersection, luckily there was very little traffic; so no accident occurred. Not had this happen with U-Haul equipment before.

Bryan D. on

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This was the 4th location we had to visit to get the trailer that was reserved 2 months previously. The first location was 3 minutes from us. There was a problem the night before, so we were moved to a location 15 minutes away. They did not have the vehicle when we arrived, so we visited a 3rd location 30 minutes away. They also did not have the trailer, but one was being dropped off, so we were asked to wait for over one hour. Then the trailer could not be given to us, so we were forced to go to Christoph Transport over one hour away.

Karen W. on

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Chris was very nice, patient, and helpful. He even text me to make sure I made it home okay. The truck itself was clean and comfortable, but did have a slight pull to the right that made driving 1,200 miles a little tiring. The seat was very comfortable. I did report to drop off location an issue with the truck. Every time the truck went up hill, the air went out. Chris showed me it worked when I picked it up, but that changed while driving. When you are driving in 101 degree heat, it needs to run continuous. Every time I was accelerating on upgrades it quit blowing, and would last long enough to make the heat almost unbearable. I hope it is repaired before the truck is rented again.

john p. on

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Alex A. on

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Love small towns the people are always friendly and go above and beyond to help you.

David P. on

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Dan B. on

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Original reservation made 3 weeks in advance for pickup in Baytown was not available and I was told less than 24 hours of it. Extreme inconvenience and Uhaul Customerservice was not helpful or even competent.

johnny s. on

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KANSAS S. on

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Customer service was great.

Angela G. on

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juan r. on

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wayne k. on

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Chris LaRue was extremely helpful, everything went smooth with no issues.

Nora F. on

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Stacy P. on

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Using the uhaul phone pickup and drop off is a pain and takes way too long. Best get there 30 minutes early to get thru the process. What has happen to good old fashion human customer service........

Bob W. on

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My experience renting the U-Haul was very good. Chris was very knowledgeable and helpful.

Mike B. on

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Super friendly guy! Set me up with the furniture blankets and everything else I needed as well. Quick service on short notice.

Bryan R. on

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Instructions on how to return the rental. I had already locked up the truck and put the key in the dropbox before I noticed it requested mileage and photos of mileage.

Kristen G. on

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Customer did not leave a comment.