Customer Reviews for CI Camp Union Grocery

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of CI Camp Union Grocery

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Cassandra M. on

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They were nice and helpful but way out of the way! Also they did not have the correct inventory.

Paul G. on

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Customer did not leave a comment.

Jennifer G. on

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The woman at the counter was very fast and helpful.

Dana S. on

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Train agents a LOT better. The customer service was horrible. From not giving me the options offered on line ie. insurance to pricing. l well never use that location again!!!

Aaron J. on

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Didn’t have everything we ordered. Refunded us for what we didn’t get but didn’t take the stuff off of our order. They really didn’t know what they were doing.

Guillermo G. on

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Poor customer service from my first contact to trailer pick up. Took 1 hour plus to get paperwork situated. Then I hooked up first trailer and lights wouldn’t work so I personally had to disconnect and re attach a different trailer.

Michele B. on

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Although this was a newer vehicle it had been left with the window cracked and the drivers seat was wet. Had obviously been smoked in by the smell and the ash I also found inside. It had not been cleaned out of debris from its prior use and the ladies who were obviously overwhelmed with the process of getting me out the door. Poor experience all round.

Suzanne P. on

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Train the employees and have the store look more presentable. Have employees know how to access the uhaul contracts and make sure the additional equipment/supplies rented are accessible and in the truck.

Mary D. on

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MICHELLE L. on

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Charles F. on

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erik G. on

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james F. on

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Seabeck location has minimal training and equipment. They do not sell any products that normal UHaul stores carry. They are new and I think are doing the best they can. My main complaints are with other employees I scheduled with. I specifically asked if my 2 1/4" ball hitch would work with the car transport trailer and they said yes. Obviously he didn't give a crap to actually look it up. Because of his carelessness I didn't bring my smaller multi size hitch and the key to unlock my hitch. When I got to the Seabeck location they tried hitching me up and the ball was too big. The guy there kept trying even after I told him it's clearly too big, "saying it's universal". He didn't seem to know what he was doing. I had to buy another two inch hitch for $50 and drive across the county back to the get my keyes to change out the hitch. After gas, new hitch, and the rental cost, it would have been cheaper to pay a tow company. Unless UHaul makes it up to me I won't rent from you guys next time.

sharon I. on

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The truck leaks!! We moved furniture about 30 miles and it was soaked!

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Jason H. on

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The young woman who helped me was very likable and made my drop off easy.