Customer Reviews for Citi Towing LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Citi Towing LLC

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Dorothy K. on

Rating:

Customer did not leave a comment.

Ronald O. on

Rating:

Truck was not swept out. Gas was 1/16 from being full. I had to fill my truck up, not sure why last customer didn't. Other than that, it was a nice experience.

DIDIGO S. on

Rating:

Customer did not leave a comment.

Larry H. on

Rating:

Put up a sign. I drove right by the location because I saw no trucks or trailers.

Randolp V. on

Rating:

Customer did not leave a comment.

jose a B. on

Rating:

I only had problems when they told me that they were not going to check in with the card that made the reservation. Because I had talked to the person who was going to pay with another card when I delivered the truck but it didn't happen that way.

Marilyn R. on

Rating:

Location is hidden. Waited 40 minutes to get someone to call back and another 20 minutes to register before pick up. Everything was supposed to be set to pick up at 9 by mobile. The guy who attended us was very nice and he was never told there was a pick up at 9 am.

Alicia P. on

Rating:

Customer did not leave a comment.

Nya E. on

Rating:

AMAZING rep!!

mike L. on

Rating:

Huge problems with U-Haul central. Computer was down when I picked up trailer. Could not complete the form. Had to do it by hand over the phone, after I'd done everything ahead of time online. Spent at least 45 minutes trying to get finished. Made me way late.

Stephen K. on

Rating:

Make sure someone is there at pick up time. We waited almost 30 minutes for someone to arrive at the location, then another 15-20 minutes for the keys.

Giorgio L. on

Rating:

Customer did not leave a comment.

Cynthia M. on

Rating:

Very difficult to find as it is tucked away in the back of a residential property with a locked gate and no way to reach the owner