Customer Reviews for City Wide Auto Repair

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of City Wide Auto Repair

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Sharon S. on

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Deron S. on

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James C. on

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Allan M. on

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Isaac P. on

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Michael K. on

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AVIS J. on

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Jeffrey B. on

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Chelsie F. on

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Mohammad B. on

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Robert B. on

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We had gift certificate and taxed deferred number from MS Society and he said I woul have to deal with it on the other end. Truck below 1/4 of tank of gas. NOT HAPPY

SHANELLE G. on

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They charged 17.00 for gas. I only drove 5 miles the hand never moved. Ripe off!

sharon T. on

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Robert G. on

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Very mixed experience this rental. This is a new location for me to rent from and they haven't been open for a long time. There was a little friction with the pick-up, I was stuck in traffic, called ahead but was there before the location closed. Took off with the trailer and the next day had issues with the trailer lights. I stopped by a location in Springfield, Mo and they changed out the wire that shorted the fuse on my truck. I still did not have passenger side running lights and they had no available trailers of the same size. I continued on to Nashville and returned on Monday 7/22/19. When I rented the trailer they said Uhaul preferred I not bring the trailer back after hours, contradictory to the location information. Another conflict to that was where they wanted the trailer parked, on a hill with no way to disconnect safely without the jack they used to connect the trailer. With the light issue I decided to wait and return the following morning to inform them of the issues with the lights. Doing that it appears I was charged for an extra day which I am very upset about. I should be receiving a discount for a faulty trailer not charged an extra day to inform you of the issues. I contacted you by email on Tuesday 7/23/19 regarding and have yet to receive a response 7/26/19. I am not pro Uhaul at the moment! I also had to clean out the trailer of dust and light debris from it sitting on the lot since May before I loaded. I like these guys as I use them for other services but this was not my best Uhaul experience. I don't know that I fault the location, this was/is just a bad Uhaul experience.

Chaniece J. on

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Daniel M. on

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Kind of a trashy looking location. Very nice people though!

Patrick K. on

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scary part of town

Valencia M. on

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Rick C. on

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Shawnnequia S. on

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Tyler F. on

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I left something in the truck and the owner was very helpful in getting it back to me. Great service.

Rakiya A. on

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Clifton B. on

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Terria R. on

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The price that was quote to me was not the price I paid..I was charge for a dolly that I didn't have.Terrible experience from that U-haul site...

Raymond L. on

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Kimberly S. on

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Quick in and out. My bill and charges were accurate. The shop is a workshop and if you can handle that then this place is for you.

Debrah G. on

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That's the fastest service I've ever received from UHaul. While the office wasn't the greatest with it being a auto repair shop. The service was fast and the two gentlemen were very nice.

Martin M. on

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Joe M. on

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Sharde H. on

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I got pulled over and they said the tags were stolen and i almost went to jail. I was scared to drive so I didn’t even get to finish moving. Horrible experience they after day with you all .

latoya W. on

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Great service

Linda C. on

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the place was a dive unkempt an dirty. I keep the uhaul over night due to people hanging out in the parking lot affair to get out of the truck. called owner an he said I should have just left the keys an the drop box. also request to keep truck add'l day was advise I was charged but need to return the truck with in the next hour. I will never do business with uhual again will take my business some where else. also these is a hold againist my debt for for 30 days. really an the truck has been returned.. Not happy at all.

Michael W. on

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Mr. Stephen is a nice guy but looks as a uhaul pick up place could be deceiving to some customers looking to use the service.

sean C. on

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The location was OK. One complaint is that one of the bags of pads were wet and smelled (mildew). Another major complaint is that the truck was out of alignment and it seemed like it had a crooked/bent axle somewhere. My friends who helped me moved said the truck looked like it was at an angle even when driving straight. This was also how it felt when driving down the road, especially the highway. I don't think its a safe truck and should be fixed or removed from the fleet. The people were nice at the location but these we were the issues with this experience. Thanks.