Customer Reviews for CJJs Auto & Truck Center LLC
(U-Haul Neighborhood Dealer)

443 reviews

1045 E State St   Mauston, WI 53948

Location Hours

  • Mon-Fri: 8 am - 4 pm
  • Sat: 8 am - 11 am
  • Sun: Closed
Special Operating Hours
  • 5/28/2022 - 5/30/2022: Closed

Services at this Location:

Contact Us

1045 E State St
Mauston, WI 53948

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 4 pm
  • Sat: 8 am - 11 am
  • Sun: Closed
Special Operating Hours
  • 5/28/2022 - 5/30/2022: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Neal G. 
Rating:
4.0

Customer did not leave a comment.

Schuler B. 
Rating:
5.0

Customer did not leave a comment.

Neal G. 
Rating:
3.0

Be a little more forth coming with the price I drove the thing locally for a couple of hours I thought it was going to be 99.00 as quoted and charged and wound up with a bill of 158.xx after I get an email about 1 dollar a mile plus I had to pay for Gas sheesh! I told hem precisely where I was going so should have not been all the extra charges. .99 per mile is crazy wow there should be like some kind of local plan. If you bring back to the same place you get a discount. Or something IDK just seems a bit steep for a couple of hours.

EUGENE J. 
Rating:
5.0

Customer did not leave a comment.

ERIC W. 
Rating:
5.0

The rental agent was very helpful and very kind. Wish all your locations had staff this terrific.

REBECCA K. 
Rating:
5.0

Customer did not leave a comment.

Sophie F. 
Rating:
5.0

Chris was a breath of fresh air when dealing with a stressful time of moving across the state. She was both professional and friendly. I could not think of anything she or her team could improve upon. Great and will recommend to everyone I know in need of a rental.

Richard C. 
Rating:
5.0

Customer did not leave a comment.

BRANDON P. 
Rating:
4.0

Customer did not leave a comment.

Justine G. 
Rating:
5.0

The lady who helped me was amazing, friendly, helpful and I'd rent from there ANYTIME. thank you.

Serena F. 
Rating:
3.0

Customer did not leave a comment.

Mike H. 
Rating:
5.0

Friendly staff :)

Angela C. 
Rating:
5.0

Customer did not leave a comment.

HELEN C. 
Rating:
5.0

They made the process easy and they helped me out in a pinch. The staff was also friendly. The Uhaul information was accurate for what I was renting and it was a painless interaction. I would recommend to anyone

ADAM R. 
Rating:
5.0

Customer did not leave a comment.

Tanya E. 
Rating:
5.0

Customer did not leave a comment.

Nancy K. 
Rating:
5.0

CJJs was amazing, excellent customer service!!!

Robert S. 
Rating:
3.0

Customer did not leave a comment.

TOM K. 
Rating:
5.0

Customer did not leave a comment.

Angela C. 
Rating:
5.0

The staff at CJJs were exceptionally kind knowledgeable and helpful. A+++.

Jeffrey T. 
Rating:
5.0

Customer did not leave a comment.

Ryan F. 
Rating:
5.0

Very timely on getting the truck- could come in early and could have had the truck for whole weekend. Friendly personal o getting key and contract- explained details on coverage again; Loved it- Thx- Frank

Frank B. 
Rating:
5.0

It was awesome that they hooked up the trailer to the u-haul truck and loaded my car for me. Such kind people and a great experience when I was in a stranded position.

Diane S. 
Rating:
5.0

Customer did not leave a comment.

KURT P. 
Rating:
5.0

Customer did not leave a comment.

Theresa C. 
Rating:
4.0

Customer did not leave a comment.

Ken K. 
Rating:
5.0

Excellent customer service and I would highly recommend them!

William K. 
Rating:
5.0

Customer did not leave a comment.

Namrood S. 
Rating:
5.0

Customer did not leave a comment.

RENEE T. 
Rating:
5.0

Customer did not leave a comment.

HABITAT H. 
Rating:
5.0

Thanks for all your help

Trisha M. 
Rating:
5.0

Customer did not leave a comment.

Martin V. 
Rating:
5.0

I have rented here a few times. Always an excellent experience.

SHAWN W. 
Rating:
5.0

CJJs is fabulous. The u-haul website NOT. The endless pages of trying to sell me more!!! I won't use it again. Ill just call directly.

DIANE D. 
Rating:
5.0

Customer did not leave a comment.

eric F. 
Rating:
5.0

Customer did not leave a comment.

william C. 
Rating:
5.0

Make sure one can upload driver's license when checking in online. Otherwise, the business was professional and helpful.

adigial S. 
Rating:
5.0

Very friendly and helpful

Todd W. 
Rating:
4.0

Place was closed. The vehicles were well parked. Drop box good location.

Terry K. 
Rating:
5.0

Customer did not leave a comment.

Brian M. 
Rating:
5.0

Customer did not leave a comment.

DON W. 
Rating:
5.0

The cab interior had remnants of spilled dried on pop on the floorboards, but other than that, the customer service was excellent!

Marsha K. 
Rating:
5.0

These people were very helpful

Jeff L. 
Rating:
5.0

Customer did not leave a comment.

KENNETH U. 
Rating:
5.0

Customer did not leave a comment.

Craig H. 
Rating:
5.0

Good experience - very nice and helpful. Everything went very smoothly.

John M. 
Rating:
5.0

The U-haul trailer was very rusty around the lock area so was concerned that someone could have easily broken it and get into the trailer contents.

CANDACE L. 
Rating:
5.0

Rear axle seal excessively leaking on passenger side of truck i rented.

Tracy S. 
Rating:
1.0

Customer did not leave a comment.

Joshua M. 
Rating:
5.0

Customer did not leave a comment.

John P. 
Rating:
5.0

Customer did not leave a comment.

TIM B. 
Rating:
5.0

Customer did not leave a comment.

Geri S. 
Rating:
4.0

Customer did not leave a comment.

Ken S. 
Rating:
4.0

Customer did not leave a comment.

Wendi R. 
Rating:
5.0

Customer did not leave a comment.

SHEILA H. 
Rating:
5.0

Nothing

kim O. 
Rating:
3.0

Customer did not leave a comment.

Rob J. 
Rating:
5.0

This place is so easy to rent something from. The people are so knowledgeable and helpful. Thank you CJJS for a easy rental!!! A+

JEREMY S. 
Rating:
4.0

Customer did not leave a comment.

Liam L. 
Rating:
2.0

The person that checked me out was nice and friendly. The person that hooked up the trailer was hopefully just having a bad day and not always as cranky and rude as he was.

Schuler B. 
Rating:
3.0

Customer did not leave a comment.

Michele N. 
Rating:
5.0

Customer did not leave a comment.

MARIAN F. 
Rating:
5.0

Customer did not leave a comment.

charles P. 
Rating:
5.0

Customer did not leave a comment.

John P. 
Rating:
5.0

Great friendly local service. From start to finish this was a pleasant experience with one of our local U-Haul Centers. Thanks Chris and staff! Tim Benson

TIM B. 
Rating:
3.0

lock didn't fit in drop box like I was instructed to do put lock on back of truck when finished parking area was a mud hole

Tim H. 
Rating:
5.0

Only issue we experienced was the trailer door, once our items shifted we had a terrible time opening the door. If there were hooks perhaps we could have strapped our items in. Over all great experience

Yulanda H. 
Rating:
5.0

Aside from offering free doughnuts and coffee I can't think of a thing that would make this place any better than the fantastic experience it already is! (Just kidding about the coffee and doughnuts suggestion, in case you were wondering)

THOM S. 
Rating:
5.0

Customer did not leave a comment.

JOHN O. 
Rating:
5.0

Everything went smooth . Great people operating store. Great location for pickup and drop off. Highly recommend.

ANITA D. 
Rating:
5.0

Customer did not leave a comment.

ROBERT C. 
Rating:
5.0

the people were just great!

MARTHA C. 
Rating:
4.0

My truck was not at my original pick up point I had to drive another 10 miles back to mauston Wisconsin from New Lisbon to get the truck once I got the truck everything went very smoothly

Denise W. 
Rating:
5.0

Customer did not leave a comment.

Dan S. 
Rating:
5.0

Great place to rent Uhaul equipment plus even a great small town business to get my car repaired at. These people are amazingly honest. Thank you so much for the help!!! A+

JEREMY S. 
Rating:
5.0

hassle free , exactly what I needed and expected.

WILLIAM Y. 
Rating:
4.0

Customer did not leave a comment.

Alychia S. 
Rating:
5.0

Customer did not leave a comment.

Dan S. 
Rating:
4.0

Easy to use but had to bring the vehicle back to mauston which was a little inconvenient.

Claire N. 
Rating:
5.0

Customer did not leave a comment.

Robert P. 
Rating:
5.0

Nothing!!!

NEAL F. 
Rating:
5.0

Customer did not leave a comment.

Theresa G. 
Rating:
1.0

Absolutely the worst most antiquated, stressful, confusing, disorganized and uninformed customer service experience of my life. Never again.

Phillip R. 
Rating:
4.0

Customer did not leave a comment.

JACK P. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER B. 
Rating:
5.0

Give free water to customers.

Frank R. 
Rating:
4.0

You guys were great and very accommodating. Thankyou so much!

Laura N. 
Rating:
5.0

GREAT UHAUL LOCATION. GREAT PEOPLE WONDERFUL SERVICE. A++

JEREMY S. 
Rating:
5.0

Chris at cjj's was amazing and very helpful and knowledgeable!

JAMIE P. 
Rating:
5.0

Customer did not leave a comment.

Galen L. 
Rating:
5.0

Very helpful and timely

Robert S. 
Rating:
5.0

Customer did not leave a comment.

robert J. 
Rating:
4.0

Customer did not leave a comment.

Brian M. 
Rating:
5.0

Customer did not leave a comment.

Bill K. 
Rating:
4.0

This location has the ability to correct tire deficiencies

Howard B. 
Rating:
5.0

Customer did not leave a comment.

RON P. 
Rating:
5.0

Customer did not leave a comment.

Steven B. 
Rating:
5.0

Customer did not leave a comment.

DEBBIE G. 
Rating:
3.0

When we came to pick up our truck it was not at the location ,it wouldn't be there for 2 hours and we had hired movers thru Uhaul that were already at our house. We ended up taking a truck that was half the size of the orginal truck.Thankfully we were only going 15 mies to our new home and not cross country,

JOHN L. 
No reviews have been submitted for this location.

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