Customer Reviews for Clarks Lawn & Garden Equipment

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Clarks Lawn & Garden Equipment

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DONNA F. on

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Customer did not leave a comment.

Charles C. on

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Staff was great....

NANCY M. on

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Have previously used another UHAUL location unsatisfactorily so now EXCLUSIVELY use this location at Clark’s because they are really wonderful people that actually care about you.

Tyler V. on

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Great experience, easy to see they care about their customers.

Jonathan R. on

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Nothing!

Matthew P. on

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Customer did not leave a comment.

Larry S. on

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Everything went very well

Tom M. on

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Everything and everyone involved was easy and pleasant. Overall, renting a truck from this location was an excellent experience.

Allen K. on

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Briefing for turning after regular hours was inadequate. Did not know that "smart-phone" was needed. Also that if you do have a "smart-Phone" be sure to start the on-line check-in BEFORE dropping keys and contract in box. Pictures required of instrument panel.

Trevor L. on

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The truck was clean but had an overwhelming smell of marijuana. I was nervous using this truck to hold my household goods that they would come out smelling of marijuana. This was the only 26-foot truck there and I needed it or I would not have taken this truck.

TOM W. on

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Customer service was spot on. Professional, convenient location, friendly and thorough.

JENNIFER L. on

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Chrissy was excellent at explaining my options to me and very cheerful. Also, the emergency service provider was great - very friendly and quick. I had a tire that needed replacing and it was very easy to get it done, despite it being a Sunday evening.

JOHN S. on

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Super friendly, helpful, and professional.

Joel T. on

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Friendly staff but I would not recommend this service to anyone.

Adrian P. on

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I brought the truck back with the exact amount of fuel . They wrote down 3/4 tank on the paper but it was less than that ! So they charge me 8 (eight) dollars for 1.7 gal. 1.5 gallon should be the Grace bar. I wonder if they give money for the extra fuel people put in on returning the trucks..

Kim L. on

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rick M. on

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RICK R. on

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Customer service was amazing.. accommodating, courteous ,and helpful! Great employee!

David R. on

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The vehicle was a safety hazard as the seatbelt was unusable. When I turned off the truck the ignition came out with the key, it took 30 minutes to figure out a fix. The gas peddle was the size of a popsicle stick causing it catch when braking, creating a dangerous braking/acceleration situation. Uhaul deliberately put a bag of blankets and hand truck in the back to try to over charge you and it make space in the truck unusable. I truly believe the NTSB, the TSA, BBB, and ODOT should investigate Uhaul. I could have died and or have seriously injured myself or someone else.

Megan J. on

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Brian W. on

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Returned the uhaul with the same amount of gas then was still charged extra

Diane O. on

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Nothing to improve. Good place.

Brian S. on

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The cab was clean, the back cargo area smelled like weed girlfriend was not happy. Truck ran well no issues.

David W. on

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Tiffany M. on

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Great customer service. Very friendly.

JASON D. on

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Quick, same-day and easy rental experience, and I was able to help my daughter move stuff out of her apartment, and move on with my day.

michael M. on

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Keep doing what you’re doing! The nice woman who helped me went above and beyond great customer service! She put in ten minutes of overtime to make sure that I got the trailer I wanted, and she did it all with a smile.????

GALEN S. on

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Very efficient, thorough. They had me on the road in just a few minutes. (It really helps to do as much as possible online)

James T. on

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dan S. on

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Rod P. on

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AUDRY P. on

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MIKE O. on

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I needed a 6 by 12 or at least a 6 ft wide flatbed trailer with a ramp I have a motorcycle with a sidecar. But your normal 6x12 with a ramp does not have a wide enough opening to get the bike on and the other 6 x12 you have had a wide enough opening but no ramp. You need more 6 ft wide trailers with ramps and the opening on that trailer needs to be that same 6ft wide. You really should consider just getting some lightweight aluminum utility trailers for hauling motorcycles and ATVs that are lightweight have a ramp for easy loading. Your normal 6 x 12 trailers are very heavy and more of an Overkill then what some people need. I'm sure there are a lot of people that would love to rent a simple lightweight utility trailer like you can buy for $1,200 at Coastal Farm supply. I am betting you would rent more of them than you do regular trailers. Once the motorcycle and ATV owners find out you have these lightweight trailers for rent, I'm sure they would be looking at you to rent them for the weekends to go camping or even for a week or more. I know I would rent one to go to something like Sturgis with my motorcycle but I would not rent one of your heavy trailers for that same purpose. Just a little food for thought is all. And since these are a lightweight trailer you could probably make it mandatory that insurance be put on it at the time of renting to ensure that if it gets stolen or damaged you get paid. I myself would be more than happy to pay that little bit extra to guarantee I get a lightweight trailer rather than one of those really heavy trailers.

KASH S. on

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The people that worked at the pick up point for my truck were over the top helpful. They are a very customer friendly establishment.

John C. on

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The rear door was difficult to raise and lower.

John H. on

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Customer did not leave a comment.