Customer Reviews for Cleveland Rent All

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Cleveland Rent All

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Tracey K. on

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Customer did not leave a comment.

CARLTON H. on

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Zachery M. on

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Very helpful considering the situation.

Adrina R. on

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Mary N. on

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Katie P. on

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I messed up and dropped the key in the lockbox prior to completing my online truck check-out. Blake was there and helped me check the truck in, regardless of my mistake. It never once seemed like the situation phased him at all. Very helpful and professional.

Jamie R. on

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Owner was very nice and professional.

James-David H. on

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Blake at Cleveland Rental was exceptional and truck was clean; however, the truck's mechanical condition was the disappointing. Considerable slack in steering; the brake warning light (on dash) would illuminate erratically, indicating brakes need service. Having rented from uhaul more than 50 times, this was the worst driving vehicle of all. My wife followed behind and stated it had the appearance of a drunken driver due to the sloppy steering.

Nicholas N. on

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wallace H. on

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willie T. on

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See pick up comments.

Patric F. on

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Very good service.

Tracy B. on

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Cedric E. on

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Ginger P. on

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The guy in there was very nice and helpful!!! I will go back there whenever I need to rent anything!!!

Charles S. on

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The pick up location was not very helpful and the inside of the trailer had not been cleaned or swept out.

sheridian B. on

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Nothing

melody S. on

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Patrick R. on

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Timothy P. on

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In this case, I had to leave (Sunday) the U-haul truck at the closed location.

Natalie L. on

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Allen T. on

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Rented a car hauler and tie downs and chains are perfectly located. Had vehicle loaded and strapped down in 10 minutes ????

Brad O. on

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Had to return truck by 7 am and the store doesn’t open until 8 but the drop box for the key is easy to find.

Danny S. on

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I was quoted one price , but charged extra because this location required that I pickup before 5:00 pm the day before I wanted the truck. I was charged an extra day at the drop off location because I was late by one hour. Had the pickup location been open at 8:00 a.m. the day I needed the truck, I would not have been charged for the “extra day.” I only used the truck the day I requested it. I am disappointed in U-Haul for not having a grace period or accommodating my schedule.

Kimberly T. on

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Yvonne S. on

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Nothing

JP W. on

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Nathan was great and was very helpful to work with through the process. I would highly recommend using Cleveland Rent All. -JP

deMarcus K. on

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PATSY W. on

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Debbie F. on

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Good service---

JERI B. on

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Customer did not leave a comment.