Customer Reviews for Clinton Mini Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Clinton Mini Storage

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

MICHAEL W. on

Rating:

I was charged for two days rental but only had the truck for less than 12 hours. Does not make sense to me. I hope this was a clerical error that will be corrected.

Marcia B. on

Rating:

This is a smaller store but the service and prices were excellent. I have already recommended to a friend.

Kenneth I. on

Rating:

Customer did not leave a comment.

LaChanda J. on

Rating:

It was such a pleasure and professional renting the cargo van, I will recommend my family and friends to come to the Clinton location. Thank you very much for make my rental so easy. LaChanda Jones

John P. on

Rating:

Thank you for checking in and I’ll see you next time

John C. on

Rating:

Susan was most helpful

Gayle S. on

Rating:

Customer did not leave a comment.

Ronald M. on

Rating:

Exceptional service! The U-Haul rep was very professional and went the extra distance to accommodate my needs. Best U-Haul in the area. Ron

Christopher A. on

Rating:

Customer did not leave a comment.

Faith L. on

Rating:

Customer did not leave a comment.

Johnny C. on

Rating:

Nothing

lakeema m. on

Rating:

Customer did not leave a comment.

Lauren L. on

Rating:

Took 45 minutes to pay for it (with no one else in line) and they had us going to the wrong state when we got there. Very frustrating.

angela l. on

Rating:

should not be required to leave a review to get a refund charged to my credit card without my authorization

Dlanta B. on

Rating:

Excellent service

chandler c. on

Rating:

Advise the customer that the ratchet straps are not reliable in all occasions...my motorcycle fell and was damaged due to unreliable straps.

Loretta C. on

Rating:

Customer did not leave a comment.

Cyarra W. on

Rating:

The cancellations process was easy . Thanks

felicia p. on

Rating:

Customer did not leave a comment.

Adegboyega O. on

Rating:

Customer did not leave a comment.

David H. on

Rating:

I did the full check in process on-line prior to picking up, short of paying for the trailer. It was supposed to shorten my time picking up the trailer. However, when I picked up, they wanted to go through and verify all the rental information. I understand she wanted to ensure everything was right, however, it did not save me any time. She also had me re-select the drop off location. I had researched which location was going to be best for me and could not remember the location I selected when standing at the counter. Of course I chose the wrong one and had to call when I was ready to drop off. Had the pre-checking process worked properly, I would not have been asked about this and what I selected would have been in the record already. So I believe some refinement needs to be done here and expectations of customers set appropriately.

Francis L. on

Rating:

It was extremely inconvenient to pickup at this location. We had confirmation at one place close to home and it took over an hour to pickup the truck in this location. It was not convenient at all and very annoying.

lolita r. on

Rating:

Customer did not leave a comment.

Felecia W. on

Rating:

Nothing. Great customer service!

Julia F. on

Rating:

We decided not to use Clinton Mini Storage because we used one that was a uhaul dealer and so the first month's rent was free.

Karan H. on

Rating:

Customer did not leave a comment.

Timothy L. on

Rating:

When I made the reservation on uhaul.com, the move-in date only said Saturday, January 26. It did not say a time. I arrived at the facility at 1:10pm with a truck full of belongings, and it was closed

PARALEE M. on

Rating:

The lockbox was not left for me to retrieve the key. I spent over an hour dealing with that.

otto p. on

Rating:

Customer did not leave a comment.

DAVID D. on

Rating:

Customer did not leave a comment.

Anthony L. on

Rating:

Customer did not leave a comment.

Bernice R. on

Rating:

Thank you so much for taking care of my items

SHENISE W. on

Rating:

It was very dark and eerie as a woman I wouldn't recommend this spot.

Aaron Y. on

Rating:

Staff was friendly and helpful. Made you feel like your part of the family.

Shirley J. on

Rating:

Called for roadside assistance on line for 45 minutes no one answered the call never got the assistance

albert m. on

Rating:

Awesome customer service

Eric J. on

Rating:

The service was amazing!!

Thomas B. on

Rating:

Great customer service and friendly. Clean unit.

HARRY C. on

Rating:

Everything was great except I brought a lock from the manager and left a key but I had still had to pay to get the lock cut

Michelle W. on

Rating:

Thanks for a great company however I chose another storage unit that was a little more in my price range

keith r. on

Rating:

Customer did not leave a comment.

RONALD V. on

Rating:

No issues. Service was good.

SHANE T. on

Rating:

Pretty nice units. The woman working there was very nice.

DOROTHY C. on

Rating:

I did not rent the unit

AARON H. on

Rating:

Great service great storage area upkeep was great as well as employees

HERMAN L. on

Rating:

Very pleasant representative that handled my change in reservation with ease.

KENDALL W. on

Rating:

It was a pleasure working with Susan to secure the appropriate sized storage unit for all the items on my U-haul truck.

CIARRA S. on

Rating:

Awesome friendly and efficient!

MARLA B. on

Rating:

Susan is a Big help! She had a lot of useful information for me. A change from other facilities.

PAMELA S. on

Rating:

Storage is excellent-5 stars! Uhauls extortion tactics to get this review-0 stars. They hold $6.95 from your CC until you post a review. Call the storage directly. The lady who runs it is really nice!