Great service and great vehicleDavid H.
Customer Reviews for Colemans Quick Stop
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Michelle E.
Friendly and courteous...Marshall C.
Customer did not leave a comment.Jessie C.
Everything was very good I will be coming back thank youJames V.
Customer did not leave a comment.Betty P.
Customer did not leave a comment.Elantra D.
Customer did not leave a comment.Micah T.
Customer did not leave a comment.BRUCE T.
Customer did not leave a comment.Carol B.
Customer did not leave a comment.Morgan W.
I got a call 2 days before my reservation stating that I had to drive an hour away to get my truck. At this point, I had scheduled and paid for movers and driving an hour away could make me potentially late getting to my movers. The lady on the phone was VERY nonchalant and had an attitude when I asked her was she sure that that was the nearest location. The location looks abandoned. We waited an hour before another customer was able to get in touch with someone with keys for the truck. The representative wasn't even aware that we were supposed to be picking up the truck through 24 hr truck share. The doors to the truck that we were supposed to get were locked. If that other customer had never shown up, I would've never gotten my rental. I told the representative that we had been waiting for over an hour and he didn't apologize or anything. This is was the WORST experience I have ever had with Uhaul.Kelah M.
My family knows them personally, they were a big help at this location. Velmajean W.
Customer did not leave a comment.Tony H.
Customer did not leave a comment.John G.
Customer did not leave a comment.Rebecca W.
I couldn't get anyone on the phone at this location, it's an old gas station and every time I called I never got an answer. my questions were instead answered when calling back the initial rental location. For drop off it's fine.. for rental I'd never recommend it.lindsey D.
When I got there no one was there and when I finally got in touch with the owner he took my information over the phone because he knew there was no cell phone service available at his location I was there for almost 2 hours very unsatisfiedSabrina B.
Was an abandoned gas station that had not been open in 4 or 5 years. Waited 45 minutes for someone to show up. Was 1 hour and 45 minutes before we left with truck and trailer. No heat in building. Internet did not work, Had to call u-haul to enter contract. Received e-mail of contract only. Hard to believe u-haul allows rentals from this location.David O.
Customer did not leave a comment.debbie C.
Customer did not leave a comment.CYnthia A.
Customer did not leave a comment.CYnthia A.
Customer did not leave a comment.William D.
Customer did not leave a comment.Gary G.
Customer did not leave a comment.Anthony H.
Customer did not leave a comment.CODY B.
Store is permanently closed, and there was no one there. No one would answer phone. I was there over an hour calling the listed phone number and on hold with U-Haul 800 number. Proprietar did apologize and was friendly once I finally did speak to them.Ronald L.
Customer did not leave a comment.BRADLEY W.
Customer did not leave a comment.JEFFREY G.
They were extremely late the lady was rude. The gentleman was nice that met me but I didn't sign any paperwork and never got any paperwork upon pick upBrandi K.
Customer did not leave a comment.Martha C.
Customer did not leave a comment.jeff F.
Customer did not leave a comment.Sandee B.
Customer did not leave a comment.Richard F.
no trucks for rent at the time but made it with the 5x8 with a lot of 10 mile tripsDanny R.
The business that operates this location has been closed for some time and there is no one available for a walk up customer. The equipment was is fair shape but could have been better. One of the tail lights did not and the ratchet for the straps where bent and binded up when used.Jason C.
Customer did not leave a comment.Augustus C.
Have trailer and truck in same location. This was not what I was promised. They were 20 miles apart. Considering I had to depend on others to drive for me separating them was very inconvenientjanet S.
Customer did not leave a comment.Kayla C.
Customer did not leave a comment.Ray T.
Customer did not leave a comment.Kristen A.
Customer did not leave a comment.Michael P.
Place was closed, no one was around, but the were very helpful over the phone.PERRY J.
I reserved for starkville but had to drive 38 miles out of my way to get the truck. I ordered a 20' truck and could only get a 26'. The location people were very nice. Uhaul as a company failed me.William L.
Make sure the equipment is clean. There was pieces of wood and plastic hangers as well as a lot of dirt in the floor of the trailer.Andrew W.
The facility didn't have the dollys we requested and didn't call to let us know so we could choose another location. The staff, although friendly and courteous, didn't seem to be sure of what they were doing.ARETHA B.
Cancel your contract with Coleman's Quickstop. It is an abandoned store and the employees do not care about customer service.Ashley B.
The employees were wonderful and went out of their way to accommodate after a reservation screw-up. The latch on the trailer was broken and presented some problems. But, we got it taken care of.LAURA B.
no one was present at the drop off location. I called the number on the contract to report the drop off location, received a text message stating this location but still received a call the next day wanting to know where the rental was. you people got serious problems!!! This experence SUCKED!!!'PHIL G.
Customer did not leave a comment.Tami D.
They do an excellent job !! Great people !!ANNE M.
There some improvements that could be made to Coleman Quickstop. There are large holes thru out the lot and parking area, inside was very cluttered and somewhat disorganized. The people were very nice.Johnny N.
Everything was Excellent!!!ANNIE M.
We had reserved a trailer in Starkville but had to drive 57 miles one way(114 round trip) to pick up the trailer. I was told it was 39 miles away. So that cut into our packing time. She gave us 100 miles but we were 14 miles over. I don't think we should have to pay for this b/c we had to go pick up the trailer. They gave us 818 on trailer but I think that was a typing error . He said 881 on the trailer. We couldn't haul the trailer without the truck so it should be same miles for both. The guy was super nice and very helpful. Pick up location for truck was starkville. We were initially given a truck with lower mirror on drivers side missing and had to trade for another truckjulie M.
Customer did not leave a comment.James D.
Very satisfied with Colemans. Could not have been any nicer to us.sherry W.
The pickup location was changed the day before I was to pick up the trailer..It was one hour drive to get it and one hour back..long ways and a lot of fuel.. On a separate transaction, we rented blankets and a dolly on Starkville..the employee was very rude and threw our blankets on the ground..this is Starkville only...bad employee The staff at Calhoun City was very nice and friendlyJames G O.
Customer did not leave a comment.Marshall C.
Customer did not leave a comment.Larry G.
Nothing, they did an excellent job!Michael S.
I was required to travel 110 miles one way to this location to pick up the truck. I never intended to go there and will not go back.mike H.
Customer did not leave a comment.anthony H.
Customer did not leave a comment.Daniel T.
My experience with uhaul overall was a negative downward spiral. There was a miscommunication in what time our truck was to be returned which led to a call from uhaul staff (Im not clear if it was corporate or local) that was severely lacking in customer service. The person was rude and not helpful at all. I do, however, appreciate the help we received from the Memphis office the woman we dealt with was very helpful and did what she could to help us. That being said....I hope to never have to deal with uhaul again.sammuel C.
This location wasn't equipped with proper equipment; their printer was broken; they couldn't provide me with a receipt and the price they charged of $358 was different that the price i was quoted when i made the reservation ($313)KEN O.
Customer did not leave a comment.JOHN H.
They were great to deal with. We were broken down on the hiway at night and they waited for me to get there so that we could rent a dolly to safely get home. They were a real blessing to our family!Carla S.
Customer did not leave a comment.DEREK A.
After I had trailer loaded one of the left side tires was almost flat. I called Coleman's to see if they had a spare tire, Marshall told me to call the 800 number and someone would come fixit. I didn't have an hour to wait on someone, so I went to local shop, had it fixed and was credited at drop off.TODD C.
Customer did not leave a comment.MARIA R.
I have not problem with the pikup and drop off locations.In fact Mr. Marshall Cole at Calhoun City was very nice to work with. The problem I had was that I place the order for a rental truck 2 weeks early and was told that U haul would have a truck in Oxford. When I got the conformation and pickup location it was 50 miles from Oxford, and the truck would not be available till 12:00 noon. U haul told me that they did not move rental to the rental locations but sent the customer to the rental. I know that this is not true because i travel most of MS in my work and I have met a large number of U hauls being moved off the MS Gulf Coast. I don't rent truck very often but in the future I will be sure that the rental will be at the location that I request. I will call other truck rentals before I call U haul. I know what your going to say, just another dissatified custmer but we got his money and were a big company, to bad. You have a nice day.CLAYTON F.
Customer did not leave a comment.Myrna D.
Customer did not leave a comment.Charles B.
Given a truck that had a faulty tire, which blew out on the highway, and almost caused me to loose control of the vehicle. Also given misinformation about the type of gas required for the truck.JANET P.
Customer did not leave a comment.BEVERLY R.
Customer did not leave a comment.RICHARD J.
Customer did not leave a comment.Ralph W.
Customer did not leave a comment.Lamar M.
Customer did not leave a comment.DON W.
Customer did not leave a comment.HARLOD G.
Customer did not leave a comment.