Great service would come backBrian P.
Customer Reviews for Columbus Crystal Valley Self Storage
(U-Haul Neighborhood Dealer)
Columbus, GA 31907
Services at this Location:
- Mon-Fri: 9 am - 4:30 pm
- Sat: 9 am - 2:30 pm
- Sun: Closed
Special Operating Hours
- 12/14/2021: Closed
- 12/21/2021: Closed
- 12/23/2021: 9:00 am - 1:00 pm
- 12/24/2021 - 12/26/2021: Closed
- 12/31/2021 - 1/1/2022: Closed
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I had the nicest experience with all of the staff here. I was able to move in and out with ease. If I were still in the area I’d rent from them again- no hesitation!Angela F. | Overall Experience
Great place to store your stuff . friendly office ppl .all around a 9 out of 10.Robert B. | Overall Experience
Customer did not leave a comment.JOSHUA M.
Customer did not leave a comment.David C.
Customer did not leave a comment.WANDA J.
We ordered the truck for Thomaston, GA, you sent is an hour away to pick up a piece of crap truck. This truck needs tire rotating and especially alignment. It jars, shakes and vibrates. Did I mention we HAD TO DRIVE AN HOUR AWAY TO GET THIS TRUCK!!! Completely unacceptable!alan V.
Clean this location.JOANN S.
The gentleman that helped me with dropping off the Uhaul was extremely kind, inviting, and hardworking. He was the only one working that day, and although multiple trailer transactions were happening at the same time he handled both customers well and was polite. I did not catch his name, but I hope that he receives commendation for his actions. Great employee!Garrett D.
Reservation location was changed which added mileage that I had to pay for. When I got there the Reservation was showing for Saturday not Friday. I left the truck with more gas than I started with (gas light was on with a range of 30 miles left) and was still charged for 3 gallons. When I returned it on Sunday I did not have a gate code. I used 12345 just to see and miraculously it worked.MICHAEL F.
Customer did not leave a comment.JEFFREY C.
Great service and the pick up process was seamless.ARTHUR V.
Customer did not leave a comment.CALLINA H.
You need to furnish the attendant a lift for the 6x12 trailer. Someone is going to hurt there back trying to lift it off the vehicle. They had a lift at my pickup location that made it easy to connect. Login did a great job getting me disconnected! He was polite and very efficient! He made it easy and fast drop off. He did have trouble lifting the trailer.ERSKIN B.
Customer did not leave a comment.DONNA W.
Chose this place due to online booking saying it had truck and dolly I needed . The dolly wasn't there was sunt to another location and they didn't have it either waited about 20minutes then they said they had one . The guy quoted me he would cover the extra miles due to that but at the end when I returned the truck the mobile quote tried to charge me for A few miles over and supposedly had extra miles added from sellerRobert B.
Excellent customer service. Friendly, respectful staff. Good location. Entire experience great.Robert W.
Friendly services and professional.carlos J.
Great costumer serviceYader F.
Customer did not leave a comment.Darlene C.
Customer did not leave a comment.Ameshia S.
I was charged for two days when I only used the equipment for one day.JOSEPH W.
Great customer service!CIJI S.
Customer did not leave a comment.Shalonda B.
Friendly very helpful. The U-Haul was in great shape and very clean. An excellent staff of young men working there. Thank you for your service.Belinda R.