Customer Reviews for Commercial & Residential HVAC LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Commercial & Residential HVAC LLC

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Katherine T. on

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Had an amazing experience!!!

Stephen B. on

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Bill H. on

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Thomas R. on

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Excellent customer service. Very friendly and knowledgeable about the trailers they are renting

Bill H. on

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Where I picked up was excellent but where I dropped off the truck was most horrible! !! The lady that runs the place in Live Oaks Florida has over charges on my account, made me park the equipment bring in the dolly and charged me because gas needle was half needle off of where they said it was suppose to be, I turned it in on time waited almost a hour but nobody was there to check truck out so dropped keys in night drop got charged double for car trailer and really felt like I should have been payed for having to do this lady job!!! Would never recommend the uhaul store in live oaks fl to anybody!!! Glens uhaul is the name off Howard dr,

Steve C. on

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Facility grounds needs sprucing up. Clean up storage area and get more organized. The process of getting me in and out was pretty quick. The use of cell phone app to check in is great.. Keep up the good work.

SHARON M. on

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Was a lovely person no my frustrations and she still help me out and got me on my way in a good job yes I would recommend my friends and family to her thanks again

Todd T. on

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The person working at this location was very nice and extremely helpful. The building and the grounds we in very poor shape.

ROBERT L. on

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The service rep was very motivated and enthuisiastic to help with the whole process which is a lost art mostly, when it comes to business and consumer relations

Fard M. on

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thielen s. on

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Dino R. on

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nelson r. on

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Chris B. on

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Very friendly staff, helped us out when we were in a bind. Highly recommend using this location.

Alice E. on

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Waiting area could be better.

Marvin S. on

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I had a fast and pleasant experience. I would recommend and use on the future.

Allison M. on

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At first, I thought the gate was locked because I dropped my U-haul off not during business hours, but the gate was just anchored with two straps that could be moved to open the gate. If you could mention this somehow, that'd be helpful.

Kyle R. on

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MICHAEL S. on

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This is a convenient location in the Monck''s Corner area, on the premises of an HVAC business, and located on a main road. The area for the trucks is right up front, well-lit, and clean, all of which are especially helpful for after-hours pick-up and drop-off. When I dropped off my vehicle, I saw that they have a large selection of vehicles on-site, so it must be a pretty popular location. Even though I dropped off my vehicle after hours and after sundown using the U-Haul app, the site seemed pretty safe. I didn't meet any of the personnel because of the hour at which I dropped off the vehicle. I don't often need a truck rental in the area, but I would definitely use this location again.

PAM L. on

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william k. on

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Always great people to deal with A+

Yvette B. on

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william k. on

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Awesome to deal with every time, I personally wouldn't rent uhaul equipment from a different location unless Commercial & Residential HVAC LLC 1518 S Live Oak Dr Moncks Corner, SC 29461 We're closed and I had to have it that day

Roosevelt B. on

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Great place

jason s. on

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sandra g. on

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Very nice pleasant staff.

Lisa B. on

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phil r. on

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Drayton C. on

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Julio P. on

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Roland N. on

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Richard M. on

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Amanda S. on

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Everything was great. One of the best rental experiences I've had

Lori F. on

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The lady who helped us rerurn the trailer was super nice, would highly recommend ??

brenda p. on

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angelika p. on

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angelika p. on

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Rodney Z. on

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The Equipment did Exactly what it was supposed to do

Carl M. on

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Dessirene L. on

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Give customers total price before taking vehicles late surprises could become big problems

Jasper Ian A. on

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JESSICA S. on

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Nikola B. on

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The service to rent the truck is super slow. They are very nice there but just really slow

Ronald R. on

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Thomas D. on

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Great service

Frank M. on

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The lady who assisted me was so nice and professional. The building itself needs organization because it is also an HVAC business. Customer service was great however.

Nikola B. on

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Very nice team out there but I was not happy when I went to pick up my truck where I booked online and it was not available they transferred my reservation here. The truck felt like it was dying while we had it and made us very nervous that we would have to unload everything and load to a new truck if the truck died.

Jason P. on

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Heather H. on

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jacob b. on

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BERNIE O. on

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Excellent service and very accommodating !!!

Thomas L. on

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We were charged for 2 dolly's, but only 1 was on the truck when we picked it up.

Coral B. on

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Robert M. on

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mark h. on

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Very friendly and professional, I would recommend this location to anyone

John K. on

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Dropped off and I was told the person who checks it in was gone for the day. That was well before 5pm. Yesterday I got my final bill with the fuel showing at 1/4 tank which was false it was a little below where I picked it up at but not 1/4 tank.

louise c. on

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Shakema S. on

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Brian F. on

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Staff was excellent and professional, would definitely use them again.

todd w. on

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Excellent customer service! Friendly staff, and great rates! Ms. Lois in the office is awesome and was a huge help!

curtis s. on

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All I found was left light didn't work. But we made it fine with just one. And run flasher on car.

lisa d. on

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IK K. on

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The agent at this location Lois Teseniar was rude. I have never been treated this way. I had to contact the police department due to the nature of unprofessional conduct by this agent. Words can not describe the conduct that took place during this transaction. I do not want to accuse anyone, but I can only determine drug use or mental health issues for anyone who behaves this way at a customer. I was polite and professional towards her the entire time.

robert p. on

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robert p. on

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Marc N. on

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I turned in the trailer I rented on the date is was suppose to be returned. The operator of the facility FAILED to check the trailer in, resulting in me getting a call. When I called the operator she remembered me returning the trailer, and later called back saying the trailer was to be dropped of in another State. I called uhaul and rented an additional day and returned it back to the original facility i picked it up from. The operator had to use video surveillance to ensure I took the trailer to her location. Maybe a little less alcohol use and more attention to detail will help deflect this tyoe of error again. I was at the point to pursue charges of theft by conversion since the operator of the facility told me she had already rented a trailer to somebody else . This is the second time this has happened to me in South Carolina, U-Haul needs to talk to these facilities operator’s to ensure that they were operating by the standard operating procedures. Very unhappy with my experience with U-Haul in the past six months

Waylon J. on

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Lady was very efficient and nice, thorough

James S. on

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Rick C. on

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STEVE R. on

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Very accommodating and friendly.

SUSANNE B. on

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latoshia r. on

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Park B. on

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Erica M. on

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Tim P. on

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Service was wonderful.

erik H. on

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Truck was dirty had to clean windows on inside. Trailer lights not connected well. Had to stop an reconnect

robert p. on

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Chad H. on

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william k. on

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Great to do business with

william k. on

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TOM H. on

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Nothing. It went very smoothly,

Eric P. on

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Very friendly service

PEARL R. on

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william p. on

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Franco F. on

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kory d. on

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Amazing service, friendly staff and super accommodating on short Botticelli.. Definitely recommend!!

CHAD J. on

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angela o. on

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Charles H. on

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Everything was great!

Christopher B. on

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Brian S. on

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Thomas B. on

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Great staff, great attitude, great experience.

Thomas C. on

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Lois was amazing. She turned a bad uhaul experience into a great one and her crew was incredibly helpful with hook up.

ron f. on

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john d. on

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Joshua H. on

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Glory J. on

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paul r. on

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Nicole L. on

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Angela M. on

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This location provided excellent customer service and bent over backward to help us with our equipment rental. I felt like I was doing business with my neighbor rather than a business. They took time to ask about our day, our move and are overall kind, friendly, helpful, and knowledgeable about uhaul equipment and services. I highly recommend this location to anyone, and will return in the future.