Customer Reviews for Compass Self Storage LLC
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Compass Self Storage LLC
Janice G. on
I had to pay for 2 days when I only needed it for 1 day per the people at Compass Storage. Kind of a ripoff.
DURSILLA S. on
Smooth online rental and return process.
Dalye S. on
more vendor and more available truck sizes
Gordon M. on
Very friendly, helpful and efficient, pleasure doing business with.
Anthony V. on
Order “2†17 feet trucks ... received one 15 ft trucks. What to run to Home Depot to clean our work day. Not a great overall experience
mark L. on
Experience went very well. Staff was friendly and knowledgeable. Truck was clean. Storage space was as well. Very happy overall and would recommend that location to a friend.
Teresa T. on
Even though I was the only customer when I walked in these two men on the computers argued over who should help me because neither one of them wanted to. It seemed I was disturbing them. Then I put an order in two days earlier and instead of calling me before like they were supposed to, to confirm my reservation, which they didn’t do, I arrive and all the things I ordered to go inside the truck we’re not there. And then basically were very nonchalant about not having the parts that I needed. They didn’t care that that put me out, if they did confirm my reservation we could’ve gone over that and I would’ve gone to another location instead of coming to them. This location is closest to me, but I will never go back.
vivian S. on
Easy pick up easy drop off.will be using again.
Mayple L. on
Get honest, straightforward sales people.
Jonathan J. on
This location is awful, i have rented from UHaul many times before and never had an issue, but the service here was just deplorable, and the employee was not truthful. Unfortunately even though it may not be the company’s fault, this location has completely turned me off from using uhaul again