Customer Reviews for Complete Battery Source

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Complete Battery Source

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gregory E. on

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Very easy to pick up

Emily D. on

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Customer did not leave a comment.

Katherine F. on

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On Thursday prior to my move, I received a voicemail saying that I had to pick up my 20 foot truck at a UHaul location on Plymouth Road. Upon arrival at that location at 9 AM, I was told that my truck was not there due to someone not returning it. After contacting the 1-800 number, I found out that I had to go to Complete Battery Source in Ypsi to pick-up a 26 foot truck at 9:30 AM. Upon arrival, the man at this location showed me the truck and promptly left without giving any instructions because the power at his location was out. All he told me to do was that I had to fill out a new form online. I called UHaul to figure out what I had to do to get a 24/7 truck. After over 30 minutes of waiting for the lock combination, I was able to open the truck and get the keys. I took the lock box because I wasn't told any different but apparently I was supposed to leave it at the location (which nobody was at). I started my move almost 2 hours late because of these changes and was incredibly uncomfortable driving that large of a truck.

Matthew E. on

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My only complaint is that I used this location in April and it cost me 34$ and this time it cost me 50$. I only put 8 miles on the uhaul

thelbert H. on

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Office well runned

Sharon S. on

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Customer did not leave a comment.

Kenneth B. on

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Sonia V. on

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Natalie B. on

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Jerome T. on

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Great Company. Coutious.

Steve G. on

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Always friendly, willing to go the extra mile. I will always rent from these guys.

Allison W. on

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Bald tires.

Danielle G. on

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Customer did not leave a comment.

Rhonda H. on

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Amanda A. on

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Terria J. on

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Thomas C. on

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David S. on

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Nothing, really. The guy who runs the rental location is a prince. He helped us beyond what one would normally expect.

Philip G. on

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thelbert H. on

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Roger B. on

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The equipment I reserved was not actually available, so I was unable to use the truck I rented. The entire experience was a waste of time and money, and I’ll be looking elsewhere next time I need to rent moving equipment.

Catherine J. on

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Shannon L. on

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Ariana H. on

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sara B. on

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Thanks again

Connie D. on

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Worker wasn’t the friendliest.

Scott H. on

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Your website is horrible. You self checkin is terrible. You app is an abortion. If it weren’t for the people at your locations I spend twice as much and use Penske.

William S. on

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Staff was great and service was as well !

Lucinda P. on

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Warn them how long it will take. 45 minutes on phone waiting for confirmation of rental, 20 at the site trying to get the truck on the road.

James R. on

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Customer did not leave a comment.

HEATHER U. on

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Fix how customers are treated

Stephen H. on

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Customer did not leave a comment.