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JUSTIN P
Customer Reviews for Conners Amoco
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing was smooth and easy. Would highly recommend
Lisa BEasy to find parking for truck drop off. I had a hard time finding the key drop off.
Emily BTowed my 55 Mercury with ease. Overall great experience.
HUGH HGreat service at both pick up and drop off locations equipment in great condition vey convenient A+++++++++
LAZARO YThe lady was very rude and did not want to accept my trailer return. I had already called them a few days before to make sure I could drop it off at their location and she assured me that I could. Had to call customer service to get them to accept it. The contract was written with them as the drop off agent. I will not do business with Conners Amoco again.
Stephen RThe location is the best! It’s the U-Haul app and U-Haul customer service that needs a lot of work!!
Dorothy BEverything was great!!
Ray AThe front desk lady was extremely rude and seemed angry. Not pleasant, and when I said have a nice day, she didn't even respond.
Debbie LToo many unhidden fees, not explained to you at time of rental. Only see them after you drop off and they charge you additional fees, also mileage was explained it would be $0.89 a mile and got charged $1.09 a mile. Rip off for sure
Charlie PVery rude charged my bank account for a late fee and I turned the Truck in a whole day early. Then he said it was for gas when I left the truck with more than half a tank just like I got it. My drop off location supervisor called him as well. She told him he had to refund me . I still do not have my money.
Lisa SFantastic customer service, thank u!
Chris DThe drop off was was very easy and quick.
Vernon KThe truck was dirty with dog hair and I got a check engine light on the vehicle. I took the truck back to rental but they didn't have another truck. After making calls they checked the code and cleared it. All seemed good till I start trip to Alabama and the check engine light came on. Once the transmission seemed to downshift and reved to 4000, even though I was not pressing accelerator.
JOHN BThe truck had trash inside (empty water bottles) and cigarette ash on the cup holders. It smelled cigarette smoke. We had to purchase air fresheners, as my son and I couldn’t tolerate the smell.
Catherine ALocal,very close so every thing went smoothly!!!
lois dOnly show in town…. Not much to choose from.
Charles HAgain, I picked U-Haul truck up at one location and returned it to another and then I saw that I was charged $280 above my regular rental that I paid 122. That is very poor business please somebody give me a call Diane 610 698-9710 very very unhappy with U-Haul.
Stanley kIt is always a pleasure to do business with Conner's. Continue to support this small business.
Ronald TThe guy at this place was very helpful and friendly.
Tonya WThat one on ya’ll
John Jgreat place and good people
tom sNothing, the Representative of the dealership was kind courteous, and helped you with your needs. I have used them three times and all was excellent.
Shirley WNothing
tom sThe truck was not clean. There was dirt all in the floor mat and the dash had not been wiped down. Trash still in the cup holder. As for recommending, this is the only location I could find for the area without having to pay for mileage. The lady inside was not that friendly at check out and when I returned the truck, I held the keys up for she was on the phone and she asked rudely what do I want. If I had another option for 5he area to rent, I would go elsewhere.
Robin HGood people
Tom SEveryone was nice and extremely helpful
Jessie DPicture of side of truck used for my review, approve or dispute, was not up to date, had been tagged with spray paint.
David GVery helpful and personable…fast easy professional service.
ALEX MEasy and quick, will rent from here again
Sarah BGreat people to do business with
JAMES HDon’t charge an extra day for 18 minutes past check out time, I was in line 30 minutes and never moved, decided to self drop off and 18 minutes past got charged another day. Called regional, they could not return additional fees. Forced to go back in store and wait in line for refund, wasting more time. Otherwise, ratcheting binders need lubed.
Lewis EI wouldn't change anything they were very sweet people.
ALBERT STruck cargo area was not swept, had trash in it, and the cab of the truck appeared to have a spilled drink in the seats and floor. The odometer reading in the truck did not match the odometer during the check-out process. It turns out, we were given the wrong truck, but this wasn't discovered until after we returned the truck to a different location after using it. Staff was accommodating but we won't be using this location again.
Chirleen ETrailer had sand and leaves inside when we picked it up. When we dropped it off, the hitch would not disconnect and required tools to get it off the ball hitch. Not adequate rings for tying down items inside. Roll up door versus wide opening. Older unit that needs to be upgraded or taken out of service.
Rex MConners was close when i dropped pf the truck and trailer.
MARVIN WOutstanding service
Robert SGreat
JOSHUA MMileage rate is a bit high. With gas being so expensive and having to put gas back in we could have used a little help with the mileage charge
MICHAEL BVery nice people to deal with.
JOHN B