Customer Reviews for Continental Motor Group

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Continental Motor Group

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William G. on

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The owner was pleasant and helpful. However, this location does not have furniture pads or the hand truck I ordered online, nor other supplies that I've seen at other local locations.

Robert P. on

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They seem to be too busy with other work as a used car dealer. I keep my shed cleaner.

Hirenkumar P. on

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Customer did not leave a comment.

Patricia B. on

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When you transfer a reservation to another dealer it sure would be nice if you forwarded that information. We were to pickup our trailer at 8:00 from another dealer but it was not available so the info got transfered. We did not get our trailer until 10:30-11:00 or later. Inexcusable inefficiency from UHaul.

robin V. on

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Extremely congested parking. Otherwise customer service is great.

Michael P. on

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They overcharged me by a day bc the guy doing the check in was busy renting another unit to someone and didn’t check in the truck for an hour. I turned the truck in at 10:15 and I was supposed to be returned at 10:45. He didn’t check the truck in until 11:15.

Gary M. on

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After a change in location from the initial return location, I had to go to this place. They had no idea we were coming and the man was a but "short" in terms of his attitude. The place was cool as he sells upscale vehicles and I enjoyed looking while he did his check in. Definately did not feel welcome but rather an interruption in his day!

David W. on

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very friendly Online reservations needs improvement as everything I did online had to be redone. But vehicle was clean and ready as promised

Isidore P. on

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They were courteous and very helpful.

Chad S. on

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No one was there when I showed up to drop the trailer off, this after being set around to 2 other locations, then driving 45 minutes to this location all at the direction of Uhaul. Ended up leaving the trailer near some Uhaul trucks and leaving without talking to anyone. Called Uhaul after and they said they would check it in? Seemed strange.

Stephen T. on

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Customer did not leave a comment.

Sydney N. on

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We walked in and no one was in line. I told the guy we were there for my reservation for a 6x12 trailer and he sighed heavily and said “he’d have to move 20 trucks” but when we walked back there he’d only moved one and there were maybe 6 trucks back there total. Then he wasn’t very clear on directions and I asked him if I needed to return the rental in 24 hours or if it just needed to be dropped off some time on the 28th to which he replied “we’ll go over that later” and we never did. He was just unpleasant and didn’t answer any of my questions, hope I don’t get charged for having it a little longer than 24 hours.

AL L. on

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nobody around that knew what to do yard access difficult hard to find hidden behind a car lot man in charge, grumpy when he finally returned from wherever he was and acted like I was bothering him with the return

Erika U. on

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The best people great attuned great customer service wish there were more places like this

MICHAEL P. on

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Thomas R. on

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Jodi E. on

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William P. on

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All around good job

will L. on

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I was told by pick-up agent I could drop the truck at any U-haul Location, Simply not true . I ended up getting in a very precarious situation with a 26 foot truck because the Rude person where I went to drop off sent me away. The next place didnt have record of me dropping it off until we were almost done.

marlene D. on

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Scott went out of his way for us.

Victor T. on

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Used car dealership! Had to wait do to only 1 person in the place does the u haul paper work.

Jim F. on

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Customer did not leave a comment.

MICHAEL H. on

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Very unfriendly.

Susan S. on

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Nothing...I only wished I had found this place the 1st time we rented a U-haul truck...we used the one on Rt 1 in Stuart at a gas station and he tried to scam us on mileage and charged us a $200 CASH deposit!

Brandon R. on

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Reciever told me about dispatchers mistake and was kind enough to tell me to not recieve extra fees. Great sportsmanship!

Debra F. on

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Was suppose to drop off in my hone town Jupiter. Went there to drop off n was directed to another place 2 towns away. They should of called to tell me they couldn’t take trailer. That was uhaul in jupiter

Susanna P. on

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Customer did not leave a comment.

mark P. on

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Scott does a great job of caring for the customer.

DAVID C. on

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Howard K. on

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Jane S. on

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The gentleman who signed equipment in was rude, very sharp. I was told I could drop it off at nearest dealer and he did nothing but complain about it. “Scott” needs to learn a little customer care and lighten up!