Customer Reviews for Convenient Mini Storage
(U-Haul Neighborhood Dealer)

51 reviews

6541 Andrews Ave   Ozark, AL 36360

(334) 445-0033

Location Hours

  • Monday - Tuesday:
    8 am - 12 pm / 1 pm - 5 pm
  • Wednesday:
    8 am - 12 pm
  • Thursday - Friday:
    8 am - 12 pm / 1 pm - 5 pm
  • Saturday - Sunday:
    Closed
Special Operating Hours
  • 5/30/2022: 8:00 am - 5:00 pm

Services at this Location:

Contact Us

(334) 445-0033

6541 Andrews Ave
Ozark, AL 36360

Services at this Location:

Location Hours

  • Monday - Tuesday:
    8 am - 12 pm / 1 pm - 5 pm
  • Wednesday:
    8 am - 12 pm
  • Thursday - Friday:
    8 am - 12 pm / 1 pm - 5 pm
  • Saturday - Sunday:
    Closed
Special Operating Hours
  • 5/30/2022: 8:00 am - 5:00 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
3.0

There would be nothing I would change

michael G. 
Rating:
5.0

Customer did not leave a comment.

Adrian S. 
Rating:
5.0

I do a lot of business at this location. always good

James A. 
Rating:
5.0

Customer did not leave a comment.

Jennifer M. 
Rating:
5.0

Ausome equipment and service ,, thank u

Douglas E. 
Rating:
5.0

Customer did not leave a comment.

Thomas M. 
Rating:
5.0

Customer did not leave a comment.

Marc P. 
Rating:
3.0

I plan to call customer service this week regarding the terrible and tear shedding experience I had dealing with you all. I will never use uhaul again and I will be sure to tell everyone I know to never use you guys. This has been the worst moving experience I have ever had and being military I have had to relocate quite a few times. This company needs to totally rebuild because what you're doing now is causing your customers more stress on top of what is already a stressful situation.

NICOLE H. 
Rating:
1.0

Unprofessional

John H. 
Rating:
4.0

Make sure that the trailer is swept out before drop off.

Adam B. 
Rating:
4.0

Customer did not leave a comment.

Sierra H. 
Rating:
3.0

Customer did not leave a comment.

Sierra H. 
Rating:
5.0

Great service

John K. 
Rating:
4.0

Customer did not leave a comment.

Ashley L. 
Rating:
5.0

Kind, Helpful, and Efficient Thank You

Ken H. 
Rating:
1.0

We were scheduled for pick up over 2 hours away from our location. The truck and auto transport were at two different locations. If we had been a single individual, we would not have been able to complete the move. There would not have been a way to leave a vehicle to pick up the truck. Very inconvenient as U-Haul did not notify us of the pick up location until the day before. I am extremely disappointed with this experience.

Akeem R. 
Rating:
5.0

Customer did not leave a comment.

Jamie S. 
Rating:
5.0

Another great place to do business!!! the service was outstanding

John K. 
Rating:
5.0

Customer did not leave a comment.

April M. 
Rating:
4.0

Customer did not leave a comment.

Craig N. 
Rating:
5.0

The back of the truck was dirty and I had to swipe it out before loading my furniture into it, and I swipe it out before turning it back in... I did like the lower deck on the truck, it made loading and unloading very easy...

Delores C. 
Rating:
5.0

Customer did not leave a comment.

Dallas R. 
Rating:
1.0

Customer did not leave a comment.

BRADLEY THOMAS W. 
Rating:
5.0

Customer did not leave a comment.

Michael C. 
Rating:
5.0

Great service. Extremely helpful.

Rick H. 
Rating:
5.0

Customer did not leave a comment.

James A. 
Rating:
5.0

Customer did not leave a comment.

Sonoma C. 
Rating:
5.0

Customer did not leave a comment.

Michael H. 
Rating:
1.0

Very poor customer service, Unmotivated to do her job. Had to wait for her service while she was on the phone with her boyfriend. Was very unpleasant overall.

BRANDON JOEL F. 
Rating:
5.0

Customer did not leave a comment.

EDMUNDO M. 
Rating:
5.0

Outstanding Service/location

ray J. 
Rating:
2.0

Used the app and truck was not at the location requested. Drove to where the app claimed the truck was at. Not all equipment such as dollies and covers were available. Location was to open at 8. I left after specified opening time without the equipment due to no access to other items.

Robert F. 
Rating:
5.0

Customer did not leave a comment.

VERNELLE A. 
Rating:
5.0

Customer did not leave a comment.

scott M. 
Rating:
5.0

Truck was dirty. Smelled of smoke and had cigarette ash inside.

Allison D. 
Rating:
5.0

Customer did not leave a comment.

james A. 
Rating:
5.0

Customer did not leave a comment.

Richard G. 
Rating:
5.0

Customer did not leave a comment.

Tina D. 
Rating:
5.0

Customer service was superb! Everything was above and beyond for my experience. From answering the phone to waving goodbye. Top notch.

Gianpaul D. 
Rating:
5.0

Customer did not leave a comment.

Lee P. 
Rating:
5.0

Joyce was very helpful and is highly recommended to rent trucks/trailers from. I will definitely be a long time customer

wendy H. 
Rating:
4.0

Equipment wasn't ready for us and had to drive to a different location to pick up pads and utility dolly. Gal was short I asked her to call the other uhaul location to deliver the missing items to our house and all she did was call and ask if they had the items.

Steven F. 
Rating:
1.0

Not open on the weekends. Did a check in on the app. The back of the truck hadn't been swept on the inside and fuel was off from what was posted. The app needs work because it wouldn't let me post any pictures when it requested the pictures to document discrepancy. I ordered a dolly for the move but wasn't in the truck. The customer service lady I talked to over the phone at corporate (1800-go-uhaul) was great though. She made notes indicating the issue and scheduled a refund for the dolly. Simple job couldn't be completed by the people at this location.

Patrick S. 
Rating:
5.0

Customer did not leave a comment.

James H. 
Rating:
5.0

Joyce, at the location I picked up my U-Haul carrier she was awesome, wonderful personality, very helpful, and overall could have not ask for a better person, she is an angel and I thank her for all the help and service she gave me, thank you, Eva Lancaster

Eva L. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top