Customer Reviews for Country Oaks Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Country Oaks Self Storage

Overall rating:

Reviews without text are currently hidden. Show them

Joe A. on

Rating:

Quick and easy service, very convenient

Susan S. on

Rating:

Customer did not leave a comment.

George W. on

Rating:

Customer did not leave a comment.

Phillip B. on

Rating:

Customer did not leave a comment.

Shirley G. on

Rating:

AMAZING quality service. They truly went above and beyond to ensure that I was pleased with my U-Haul experience. Will strongly recommend this location to all friends and family. One of the best service experiences I have had in a very long time!

Gian N. on

Rating:

Customer did not leave a comment.

Darion W. on

Rating:

Customer did not leave a comment.

SHEDDRICK M. on

Rating:

Great experience! Would use this location again.

Leon M. on

Rating:

Customer did not leave a comment.

Leon M. on

Rating:

Customer did not leave a comment.

Chris S. on

Rating:

Customer did not leave a comment.

krsti B. on

Rating:

Customer did not leave a comment.

Andrea L. on

Rating:

Customer did not leave a comment.

Eric P. on

Rating:

Customer did not leave a comment.

Jami G. on

Rating:

Customer did not leave a comment.

CHARLIE H. on

Rating:

Customer did not leave a comment.

Julio C. on

Rating:

Customer did not leave a comment.

Marissa M. on

Rating:

Customer did not leave a comment.

Lance T. on

Rating:

Customer did not leave a comment.

Heather P. on

Rating:

Thankfully there was a man there to help me unhitched the trailer. Very clean and convenient.

Jim V. on

Rating:

Customer did not leave a comment.

Louie C. on

Rating:

Customer did not leave a comment.

Carlos S. on

Rating:

Customer did not leave a comment.

richard m. on

Rating:

She was very nice and attended to our need.

Kevin L. on

Rating:

The 19.95 per day charge is somewhat misleading. The FINE PRINT should be made part of the pricing disclosure. The extra mileage charge seems to be slightly misleading in that it's not fully disclosed PRIOR to rental.

SHERRY F. on

Rating:

Great experience!!!! Exactly what we needed and expected.

Zachary C. on

Rating:

Customer did not leave a comment.

Jack P. on

Rating:

Customer did not leave a comment.

HEINZ B. on

Rating:

Customer did not leave a comment.

Mark H. on

Rating:

Worked well with me. Very nice.

Adrian R. on

Rating:

Warm welcome and friendly helpful staff- the whole experience was excellent thank you.

Marylee D. on

Rating:

Melissa was very professional and courteous. She made me feel so comfortable & really just someone you can talk to. Job Well Done??

Suzanne N. on

Rating:

Customer did not leave a comment.

Charley G K. on

Rating:

Customer did not leave a comment.

Glenda E. on

Rating:

Customer did not leave a comment.

MIKE A. on

Rating:

friendly and very nice.

SCOTT M. on

Rating:

Customer did not leave a comment.

Sharon H. on

Rating:

We had a great experience in renting a 10' u-haul. We rented for an 8 hour period and when we needed the next day as well, Country Oaks was very accommodating to arrange for us to use for another 1/2 day. I would highly recommend!

Carol N. on

Rating:

I can't think of any improvement's. It was a great experience from beginning to end. This is our second experience with this location and it was the best. Melissa is wonderful, the trucks are clean and well maintained and our needs were met perfectly.

Chad J. on

Rating:

Customer did not leave a comment.

Artie P. on

Rating:

Customer did not leave a comment.

Brandon G. on

Rating:

I think a mileage of 2 trips should be included in the overal mileage. We got the biggest truck offered. Live in a 3 bedroom home and had to make 2 trips due to the truck not being big enough. I feel being charged per mileage of going over is rediculous. Considering the biggest truck doesn't even hold all of a 1,700 sq foot home. Thanks Brandon

TONY C. on

Rating:

Customer did not leave a comment.

Shana M. on

Rating:

No need for improvement. Service was excellent. Will use this location again.

Tasya T. on

Rating:

Customer did not leave a comment.

Juan G. on

Rating:

Customer did not leave a comment.

Janice K. on

Rating:

The only not so great thing I can say is that the cupholders were gross and sticky.

Antony R. on

Rating:

Keep providing excellent and efficient customer service!

Frank C. on

Rating:

Customer did not leave a comment.

Chelsea G. on

Rating:

Customer did not leave a comment.

Jordan B. on

Rating:

Location was closed when we were told it would be open.

Andrey B. on

Rating:

Customer did not leave a comment.

Katherine S. on

Rating:

Customer did not leave a comment.

Danny R. on

Rating:

The employees were extremely friendly and helpful. They didn't give me gried for bringing the truck back a little late. The woman who checked me out even gave me directions when I called trying to find their location. Would definitely rent from them again.

RONNIE H. on

Rating:

They were very helpful and willing to Cover all items and what was best for my move.

Greg S. on

Rating:

I would not rent a Uhaul or recommend a Uhaul rental from Tomball Postal. Last year I rented a vehicle from them, 1 way to San Marcos. Almost a year later I was notified by Uhaul that I had outstanding toll charges during my rental period. No way did I drive on any toll roads, they must have filled out paperwork for one vehicle and gave me the keys to another. Lesson learned, always check the license plates on your rental to the paperwork provided. Kim at customer service really didn't want to listen to my story or seem to care ! Would anyone really bitch about a 7.50 charge when they spent a couple of hundred for the rental, if it was a legitimate charge......and they drove thru toll booths. Country Oaks Storage, very professional , polite and a pleasure to do business with.

bruce b. on

Rating:

Customer did not leave a comment.

Jose N. on

Rating:

Very good customer service was in an ounce very fast very happy with the service I had there