Customer Reviews for Country Oaks Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Country Oaks Self Storage

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charlotte h. on

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Stan J. on

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Friendly and quick service.

Anderson O. on

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Brian L. on

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The staff was friendly and helpful

DIANNA G. on

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A great group of people, always friendly.

BARRY G. on

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Very friendly

Marissa G. on

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The gentleman that rented us the trailer was delightful and helpful. He gave us some great tips to make our experience better.

Juan C. on

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The best people I ever met. Thanks very much

JAZMINE N. on

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Greg and Melissa are very professional and friendly, and helpful . Didn't want to close our account but due to a recent move we had to. Definitely recommend this company to friends and family!

Robert B. on

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CARL S. on

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Nothing! Equipment was great and customer service at this location is five star!

Kim R. on

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John David W. on

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The trailer was in good shape. The rep at pick up and drop off locations was friendly and helpful. I would actually like to purchase one of the 6x12 trailers if that's an option

Michelle C. on

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Tori D. on

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Peter Y. on

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Aaron Z. on

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Tire had a screw stuck in the tire and the wiring for the break lights was bad which delayed our departure

Joseph C. on

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not too much. very good customer service.

Raymond M. on

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Nathan A. on

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Toimu R. on

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We have used them before. They are awesome and location was perfect for what we wanted / needed.

Juanita B. on

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cheryl g. on

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they were awesome

Tracy S. on

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Michelle C. on

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Bennett M. on

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Went great and the van I rented got excellent gas mileage. If your in Cypress and are looking for a smooth process go with these folks.

tim w. on

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Very friendly and professional - they treated me like family. well done.

Melvin P. on

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Charles T. on

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Very nice experience, one of the best at uhaul.

MARIZE S. on

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Greg was very good to us

Cedric R. on

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Nicole M. on

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I rented a truck for a one way, cross country move. The truck was returned several days early. It would be nice for there to be an option to get a refund if you dont use the truck for all the days included, or a daily rate for long trips. My move did not require that I keep the truck for more than three days; so I had to pay for six, even though I knew I wouldn’t need it for that long.

Carlos G. on

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edrick s. on

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The staff at this Location was awesome. I don't recall the older Gentleman's name but he was very helpful and polite.

Matt W. on

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Desiree P. on

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richard h. on

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Keep doing what you’re doing!

Jeff R. on

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Very friendly staff. A pleasure to work with.

willie b. on

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We had no problems! Thanks for the rental.

Craig T. on

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IDK, Very friendly and helpful. Good folk.

Gmiel J. on

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Process the order properly so other customers will not have to wait 2 hours for a "guaranteed rental".

Cody C. on

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Rudolf D. on

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The people here were very help and quick. I was out of there within 5 min. They took care of everything.

John J. on

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Tim M. on

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Drew P. on

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yijiun l. on

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sandy r. on

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Pamela F. on

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Roger D. on

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Hamed K. on

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Susan W. on

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darrell w. on

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Let me sign a waiver to utilized the two wheel car dolly. I am a mechanic and would have removed the drive shaft of my rear wheel drive vehicle. It is not your responsibility to protect my vehicle. A signed agreement would have taken the liability away from you. I may go elsewhere for my next trailer rental.

Leta F. on

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JAMES K. on

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Renting a trailer from Country Oaks Self Storage was quick and easy. The trailer was ready on time. The manager confirmed that the trailer was hooked up correctly before I left. I would recommend Country Oaks Self Storage to anyone needing U-Haul equipment.

javaid d. on

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Excellent service.

Cathy S. on

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Amy M. on

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Cynthia M. on

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This is the second time I’ve dropped off here and they are so helpful and friendly.

Tommy S. on

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Fran W. on

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Stephen L. on

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Milllie R. on

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Nothing they are so gracious and good to work with . I have used them 4 times this year and will continue to use them !Excellant service

james S. on

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I called and they gave me a code to get into the gated area after hours since I could not make it before 5pm. They gave me clear and easy instructions of where to park it. They promptly sent me an email confirming check in by 8am the next morning.

Laura L. on

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ROGER J. on

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Excellent personnel, very friendly and professional.

Tim H. on

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tim c. on

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Everyone was awesome.

Danielle L. on

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TAMMIE F. on

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Everything was perfect. We urgentely needed a uhaul for same day pick up and the lady in the front office was very accommodating, easy to work with and made the process smooth and seamless. I would absolutely recommend due to such excellent service. The return process was a breeze as well.

MARIZE S. on

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Marjorie M. on

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dawn m. on

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Jennifer U. on

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Great people, great truck, great rates, Great experience!

KIM C. on

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Carmelo M. on

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Mary W. on

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Rena R. on

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John C. on

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James W. on

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Tim M. on

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KEVIN C. on

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Jonathan O. on

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Juan C. on

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Paul F. on

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Very friendly, customer oriented location.

Lance T. on

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Juan C. on

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MATT P. on

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country oaks does an exceptional job. they had the equipment I needed and supplies. it's a one stop shop! thanks to the employees. they made moving a pleasant experience.

John P. on

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Very personal service. Even while this location was busy, I felt very happy with their attention.

mike s. on

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mike s. on

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Mike B. on

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Amanda B. on

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Ernest V. on

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Gary S. on

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Hanna S. on

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Hussein J. on

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Jeanette C. on

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Excellent Customer Service! I will definitely be renting from this location for my future Uhaul needs!

shawn h. on

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No issues on the receiving end.

James B. on

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Everything went well the people were very helpful to us. I needed a different hitch and they took care of everything. I was in and out in 20 minutes!!

Wayne R. on

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Brian A. on

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Andrew G. on

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I registered to pick up from one location and upon arriving had to go to another location. No email to let me know the location had changed. In fact, was sent a confirmation of reservation email with the original, and incorrect, location. Thus, checked out the truck an hour later than anticipated and had to pay for additional miles to drive truck to and from the second location. It made a $60 rental go up to a $98 total. the truck was fine and and everything worked alright but this logisitical error, threw off timing, caused me to encounter more traffic, use more gas, drive farther, and ultimately slowed me down immensely.

James D. on

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Derek H. on

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