Everything was excellent and the customer service was outstandingDianna H.
Customer Reviews for Country Tire Service
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Trucks should be throughly cleaned inside and maintained. (Should have had one tire replaced and had a wheel alignment.)angela A.
Customer did not leave a comment.Donna H.
Great customer service at counter and hook upClay D.
Customer did not leave a comment.David G.
Customer did not leave a comment.Glen C.
Customer did not leave a comment.Kevin E.
Customer did not leave a comment.CARL M.
The service was fantastic. But overall location was very muddy inside was clean out side was not... but that's fine inside is what matters..larry H.
They kept my deposit because I left it as clean as you gave itJERRY R.
Good uhaulZeyad A.
One of the best customer service experienced in a long timeAaron M.
Customer did not leave a comment.Tom S.
The trailer could have been a little cleaner and I helped shovel the snow away so I could hitch up the truck. Great guys, very accommodating.Debora R.
Nothing! Linda and her team did a great job!Marett B.
Would be nice to rent it end of day so we have it for early next morning.TONY JULIETTA M.
Very nice trailer, ready when we needed it Very economical Very pleasant and helpful staffJoyce F.
Go to 100 mile any time. Williams Lake U-Haul is the worst location I have ever used. They canceled my order 2 days before my move and just said too bad they can't help. 100 mile help right away. Good job guyscarolyn S.
Customer did not leave a comment.Dirk D.
Customer did not leave a comment.ED P.
Customer did not leave a comment.Destiny B.
Easy drop off. Would recommend to friends and family.Karrie F.
Customer did not leave a comment.Joseph G.
Let the customer know about the extra charge on the Receiving end.. I prefer to know my costs in the full amount whenever I make a transactionCharlie P.
Always get great service from this location. Everyone is friendly and helpful. Doing a great job of social distancing as well! Would recommend this UHaul location to anyone. PatPatrick E.
Linda was super,easy drop off.james P.
Customer did not leave a comment.Gerald P.
Drop off was when this location was not open.Susan L.
Customer did not leave a comment.Murrey B.
Customer did not leave a comment.Melinda J.
Customer did not leave a comment.Tom S.
Customer did not leave a comment.Dale O.
Customer did not leave a comment.Kyler B.
Customer did not leave a comment.ross C.
I can't believe you are the ONLY option in my area. The service I received sucked and I had zero recourse! You have 2 or 3 systems in place that don't speak to each other. I rented a truck online, was informed that it would be scheduled the day before pickup, when I call that day there was no truck. Period, no help, just nothing! Not to mention, the district manager had changed it to a DIFFERENT sized truck! I, myself, had to call the next town over to schedule a smaller truck (because that's all that was available) and drive it, not only 100km here, but the 100km back to return it.... then it was a fight to have ANY discount on the final price. AND I got stuck with the final fuel cost of $104. I will NEVER use your company again! From this day on, whenever I see a review option for your company, I will make sure to do one!Sean S.
The location was great. However we were not satisfied.Far from it. The people at Country Tire did everything they could, but the company screwed up.We did not get the size truck we wanted and had to take a much smaller one. We never got a notice about it. The lazy at Country Tire said we should have gotten a phone call but we neverrecieved one.. This is the second time we have used Uhaul and the truck was not at the location we were expecting. Last time we had to drive 80 k to pick it up.Darrell C.
We had to drive an hour to go pick up the trailer because even though we reserved the 6x12 at our local location, it wasn't available there, thereby making it a complete inconvenience to go elsewhere to pick the trailer up, especially when one doesn't know this till the day before. Plans are already in place and this throws a real curve ball into plans. And apparently the Williams Lake location had a 6 x 12 at there location but it needed repairs. But this was supposed to have been serviced a ways back.Shirley K.
Great people at this drop off location, they stayed late knowing I was coming in 15min after closing time.Sonya F.
It was all pretty smooth & one of my easier Uhaul tasks so I can't suggest anything. Thank youKELLY R.
Work out the kinks on picking up and returning by phone.Rea C.
Customer did not leave a comment.SHELLY P.
Customer did not leave a comment.Tanya H.
Customer did not leave a comment.Raymond K.
Customer did not leave a comment.Daniel P.
Customer did not leave a comment.keith S.
Customer did not leave a comment.brenda K.
Customer did not leave a comment.John G.
Customer did not leave a comment.Roy L.
Nothing, everything went off without any problems. Good experience.Don C.
Customer did not leave a comment.Steve B.
Customer did not leave a comment.Stephen P.
Didnt like the fact I was charged for 2 days even though I said I only needed it for 1. And had it back in 1. For that fact alone I will probably use another company next time if it is avalableDavid C.
24/7 drop off did not make internet connect at drop off used drop box after business hrs confirmed by phone next day.Jack G.
Customer did not leave a comment.Daniel Sean D.
Customer did not leave a comment.Stewart S.
Vehicle was quite dirty in the cab and exterior. The cargo area was clean enough. The front windshield had many rock chips and cracks that likely make the windshield unsafe for rental as the integrity of the glass is severely compromised in this condition.Dale R.
I just wouldn't recommend u haul this is twice I have used uhaul in the past book in advanced and they gave my equipment to someone else Same this time.I really think you need to get it together,as the right hand had know idea what the left hand is doing,than head office wants to blame the outlet.This screw up cost me a extra 120.00 in fuel and all I get is the best we can do is give you a 50.00 refund . This is just not acceptable for a company of your size.EVA S.
Customer did not leave a comment.Patrick G.
Customer did not leave a comment.Kristopher W.
Excellent helpful staff!Julia K.
Customer did not leave a comment.Keith S.
Wonderful customer service.Patrick G.
Customer did not leave a comment.Greg H.
Very nice quiet location. Service was excellentLuanne B.
Customer did not leave a comment.Christina J.
Customer did not leave a comment.Susan M.
Customer did not leave a comment.lesley D.
Customer did not leave a comment.Ron G.
Had to drop it off after hours so called them ahead of time and they agreed that I park it on the premises and they did the return the next morning. Was a great seviceRebecca M.
Customer did not leave a comment.Vincent G.
Customer did not leave a comment.Jackie M.
Customer did not leave a comment.GREG S.
The truck was brought to the front door of the office by the staff. The service was great all around. The truck was easy to drive.Martin P.
Customer did not leave a comment.Ileah K.
Customer did not leave a comment.Marianne M.
Customer did not leave a comment.EVA S.
Great staff, very friendly and knowledgeable. No issues and got the job done.??Jason H.
Customer did not leave a comment.David S.
Customer did not leave a comment.Chris E.
Customer did not leave a comment.Clifford G.
Customer did not leave a comment.Sue D.
Customer did not leave a comment.barbara M.
Customer did not leave a comment.lesley D.
Customer did not leave a comment.kenton T.
The owner of the establishment personally helped me repair a broken fuse to make sure I would have a safe journey. Excellent service. Thank you very much.Brian D.
I was initially told that Uhaul would cover the cost for tire chains (which were needed and necessary), but when I arrived to pick up the truck with my receipt for the chains, they changed their minds. Roads in northern BC require mud and snow tires, and chains for larger vehicles such as Uhaul trucks, but the tires had no grip and no chains were provided. My move cost double the amount I was quoted because of the cost of the chains.Matthew L.
Make sure you have a drop off location in Williams Lake, BC, I am not at all happy that I had to pay extra mileage to return the truck to 100 Mile House, it is not my fault that there is no drop off location in the town I moved to, when there used to be a location there. The back of the truck have greasy boots prints in it, that we had to clean up before we could put our furniture in it.Shawn T.
The truck had bald summer tires on in December, in canada . The truck started sliding down the driveway while parked. My son in law tried to catch it and broke his ankle. Winter tires are required for driving in winter.Leonard M.
Customer did not leave a comment.Bruce B.
Customer did not leave a comment.apryl S.
Customer did not leave a comment.kelly R.
see above comments.Hana K.
Customer did not leave a comment.TONY B.
Customer did not leave a comment.Timothy james S.
Quick timely drop off, excellent customer service.Erik I.
Customer did not leave a comment.Doug R.
Customer did not leave a comment.Kevin U.
Great experience, vehicle preformed excellent. Great agent very friendly.don M.
Customer did not leave a comment.James D.