The truck was on empty when I received it with no dolly or furniture mats I paid for. I picked up the truck around 9:15 am and drove off around 9:30 am, I had to get gas and borrow a dolly before I could start moving. The attendant was extremely rude about the equipment I rented and told me it was not his problem it was U-Haul's issue. I brought the truck back around 3:30. When I got my bill I was charged for two days as well as the dolly and furniture pads. A $30 rental cost me double. I called the office and never received a call back about the double charge. I will never rent from this location again and may find another company for future needs.
Colleen Clark
Customer Reviews for Congress Street Moving And Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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