Customer did not leave a comment.
DENNIS L.
Customer Reviews for Covenant Tire Center
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Both of these review s are for uhaul not the locations. Worst experience ever. Expensive, poor quality, lies missing items. Pathetic
DARRELL P.Nothing
MAMIE E.I had scheduled my pickup for a location in Rainbow City. A text the day said that my pickup location was this one. It was at the bottom of a message that I did not see while I was at work. My email confirmed that I had a reservation about 15 minutes away in Rainbow City, closer to our pickup location. We arrived to the location I had made my RSVP at and it was closed with no UHauls in sight. After finally figuring out my reservation was changed solely off one text, not any emails, they took a long time to be able to give us the key, because the workers there did not have access to the lock box. Which I understand they did not have the code for the lock box, but it was almost 45 minutes after the reservation before we were able to leave with the UHaul.
Rebekah L.Trailer was ready for pickup when I arrived, Frank was very polite and helpful
Gilbert C.It has been a while since I have rented a Uhaul truck. I think the .79 per mile charge PLUS Gas is a bit excessive, but other than that things went well.
Matthew D.Truck needed tire rods r alignment.
SAMUEL B.Very helpful and assisted me in decoupling the trailer.
Micheal S.I had a resevation near my home in Trussville, Al. Uhaul Huntsville relocated my "resevation" to Jasper, Al almost 1.5 hrs from my house...taking all trucks to Tuscaloosa, Al. I scrambled to find this truck closer although the rep from H'ville told me no trucks were available. Disappointed in Uhaul this time. Tow dollie was not avaiable. My Son towed one from Ga. to my location and I used it back to Foley, Al. I understand you want to rent trucks but the word, R E S E R V A T I O N, means something different to a client than it does to Uhaul. Frustration! Jim Henson
Sherri H.