Customer Reviews for Cowboy Cadillac

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Cowboy Cadillac

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Chris P. on

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Customer did not leave a comment.

Danny B. on

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Michael D. on

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no rep. on site. had to wait for her to get there. she seemed more interested in texting and looking after her baby than taking care of my reservation after waiting half hour for her to get there. ended up talking to someone on speakerphone with credit card info. driver lic. number. had to go ask someone for help to hook up trailer

Anita O. on

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Exact opposite experience from the pick up location. Staff was friendly and helpful.

Jeff C. on

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Harold W. on

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Hal G. on

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Ariel S. on

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Cindy L. on

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I arrived at 8am to pick up my truck. Got to location and doors was locked. Sat in parking lock beside a car for few mins. I then drove around the parking lot to see if there was another door. When back to the building I started with and man gets out of the car. I asked him if he knew what time they opened and he stated yes did I need something. I told him I needed to pick up U-Haul. He then told me sorry he didn’t hear his alarm and was 20 mins late.

Dennis K. on

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Answer the phone; empty the full mailbox.

Steven F. on

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Actual uhaul rep not present, but other employees helped.

Constantin L. on

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Michael M. on

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No one on site except a mechanic. He took my paperwork and offered to park the trailer for me.

Brandon S. on

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Mark H. on

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sheila C. on

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Kathryn W. on

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They didn’t have anything ready (and took about 30 minutes for me to tell them everything I said I wanted online), they didn’t have the supplies that I asked for (the size truck that I needed or the utility cart that I paid for and didn’t know what a utility cart was), their drive area was full of deep holes, they do not communicate who to contact when calling their number to confirm (and don’t call back when you leave a voicemail) so I only spoke with someone about my appointment 30 mins prior.

Michelle C. on

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Kim C. on

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Nothing just keep being nice. The people there were very friendly and kind.

Michael L A. on

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David B. on

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Very nice folks. Highly recommend them.

donna R. on

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Better location.. Easier to find...

Brian W. on

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Do Not Use This Location. They add miles and charge for gas after you have put gas in the truck. No one will answer the phone or return calls on any matters.