Customer Reviews for Cowboy Pitstop
(U-Haul Neighborhood Dealer)

60 reviews

8906 130th St   Wolfforth, TX 79382

(806) 855-0052

Location Hours

  • Mon: Closed
  • Tue-Fri: 10 am - 5 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 6/29/2022: Closed
  • 7/5/2022 - 7/12/2022: Closed

Services at this Location:

Contact Us

(806) 855-0052

8906 130th St
Wolfforth, TX 79382

Services at this Location:

Location Hours

  • Mon: Closed
  • Tue-Fri: 10 am - 5 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 6/29/2022: Closed
  • 7/5/2022 - 7/12/2022: Closed
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Very friendly

Robin H. 
Rating:
2.0

I scheduled a pick up at 0900 but they don't open until 1000, and I was not notified of this prior to arriving.

Peter R. 
Rating:
5.0

Super friendly, good people and good experience overall.

William S. 
Rating:
1.0

Unbelievable clusterfuck getting to this place. You'll be hearing from me in greater detail. Expected to pick up the truck at the main location in Lubbock, where there were at least 30 trucks on the lot. The not-helpful woman at the desk said we had to go to this Cowboy place. No directions. Got lost. It was in the middle of nowhere after hours. She claimed I'd gotten an email about this two days prior. No. I checked junk mail. No. With some advance notice I might have been able to plan to get to this place. And don't tell me "oh, we've been so busy." If you can't handle the volume of business, hire more people or refund money. There's more, but this is the bare bones. NOT OK.

Dorothy C. 
Rating:
5.0

Nicest people ever.

Shay M. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey S. 
Rating:
5.0

Nothing

Stanley K. 
Rating:
5.0

Customer did not leave a comment.

SEVERIANO S. 
Rating:
5.0

The drop off location was a very interesting place. The staff there was also very efficient, helpful and friendly. Great job U Haul.

Jerry S. 
Rating:
5.0

Roadside service was excellent.

JERRY S. 
Rating:
5.0

Customer did not leave a comment.

DENVER B. 
Rating:
3.0

Customer did not leave a comment.

Amanda C. 
Rating:
5.0

Very courteous service from great people!! I would highly recommend them!

Thomas A. 
Rating:
1.0

Location was closed and could not find lock box to drop off keys.

TAMMY R. 
Rating:
5.0

Customer did not leave a comment.

WHIT A. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY C. 
Rating:
5.0

Customer did not leave a comment.

Valerie H. 
Rating:
5.0

This is a great U-HAUL location, the owners are terrific!

Gregory L. 
Rating:
5.0

We dropped off after hours and it was easy.

Laurel C. 
Rating:
5.0

Customer did not leave a comment.

Donna D. 
Rating:
5.0

Nothing

Ricky M. 
Rating:
5.0

Customer did not leave a comment.

David R. 
Rating:
5.0

they were closed but she still took us in, so sweet.

Reynaldo P. 
Rating:
5.0

Customer did not leave a comment.

MIchael L. 
Rating:
5.0

All was good

Isic R. 
Rating:
5.0

Owners are very friendly and helpful.

Douglas B. 
Rating:
5.0

Very accommodating and helpful. Great experience

DIANA W. 
Rating:
5.0

Easy to work with and very professional I give the Cowboy Pitstop a A+ I will definitely use them again and if you need some furniture go see them!!

armando S. 
Rating:
5.0

Customer did not leave a comment.

Wesley B. 
Rating:
5.0

Customer did not leave a comment.

Brianna M. 
Rating:
5.0

Customer did not leave a comment.

Paul P. 
Rating:
5.0

Customer did not leave a comment.

Kyle P. 
Rating:
4.0

The married couple managing the location was very nice and friendly. I hated having to pick up the truck in wolfforth, but I was very happy to interact with the people there.

Alexander C. 
Rating:
5.0

Customer did not leave a comment.

THARANGA DISSANA D. 
Rating:
5.0

Customer did not leave a comment.

Gaylan S. 
Rating:
5.0

Customer did not leave a comment.

Carlos H. 
Rating:
5.0

No comment

Carlos H. 
Rating:
3.0

Customer did not leave a comment.

William B. 
Rating:
5.0

Customer did not leave a comment.

Kevin M. 
Rating:
5.0

I wish the trailers were a little cleaner and better looking but functionally they are awesome. I am curious how many miles you get out of a 6x12 trailer

Tommy S. 
Rating:
4.0

everything was great at the pick up location. Something to consider..... the only thing that concerned me was as I was driving up to Lubbock, TX from Houston I received a call from u-haul customer service. The first words out of the representative's mouth was I did not have a trailer at the location I reserved it at. I went ballistic until she told me there was a trailer in Wolfforth (outside of Lubbock). Why would u-haul let me a rent a trailer at one location when there were no trailers there? I had no problem going to Wolffoth to get the trailer. What would have been my options had I got up Lubbock and had no trailer at all?

Larry P. 
Rating:
2.0

Most trailers were inches deep in water/mud, there was a question if I would even be able to get the one that I had reserved. I waited for more than a half hour while the owner/manager unsuccessfully tried to process the transaction on the computer.

Barbara K. 
Rating:
5.0

Very friendly and efficient. They were ready for us when we arrived. Filled out paper work, hooked up trailer and on the road in about 10 minutes.

Stacy G. 
Rating:
5.0

Customer did not leave a comment.

jerome S. 
Rating:
5.0

Customer did not leave a comment.

STAPHANIE B. 
Rating:
3.0

Customer did not leave a comment.

Caroline W. 
Rating:
5.0

Can't improve on perfection. Customer Service was amazing.

Rocksann C. 
Rating:
5.0

Customer did not leave a comment.

Joshua G. 
Rating:
5.0

Customer did not leave a comment.

Tracy S. 
Rating:
4.0

Customer did not leave a comment.

Ed D. 
Rating:
5.0

None

Bill H. 
Rating:
5.0

Owners, Jeff & Susan, are just good & honest people. I wouldn't want to rent a Uhaul from anyone else. They go above and beyond to meet customers needs. Thanks Cowboy Pitstop for great Customer Service!

Shonda M. 
Rating:
5.0

Customer did not leave a comment.

Zach F. 
Rating:
5.0

Very friendly and informative

JAMES H. 
Rating:
3.0

Customer did not leave a comment.

Sandra M. 
Rating:
5.0

Customer did not leave a comment.

Becky J. 
Rating:
4.0

Customer did not leave a comment.

margaret S. 
Rating:
5.0

Not a thing. Awesome service!!

Elvin S. 
Rating:
5.0

Customer did not leave a comment.

donald P. 
Rating:
5.0

Customer did not leave a comment.

daniel M. 
No reviews have been submitted for this location.

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