Customer Reviews for Cozy Corner Towing
(U-Haul Neighborhood Dealer)

437 reviews

185 N 120th St   Lafayette, CO 80026
(Headed south on 120th St right on dirt road after Rocky Mountain Joinery S)

(303) 287-6642

Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(303) 287-6642

185 N 120th St
Lafayette, CO 80026
(Headed south on 120th St right on dirt road after Rocky Mountain Joinery S)

Services at this Location:

Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Fix the road. Keep the same fantastic customer service!

Malcolm F. 
Rating:
5.0

Very good

JERRY R. 
Rating:
1.0

I tried to drop it off a day early. No one available.

Travis F. 
Rating:
1.0

I had a full tank and they charged me. I stopped it off at a storage place. Not the above mentioned.

TRAVIS F. 
Rating:
5.0

The road to the site is a bit rough.

Russell R. 
Rating:
5.0

Thank you.

Kenneth L. 
Rating:
5.0

Easy to pick up and drop off. Thanks

Lisa B. 
Rating:
3.0

The tank was not full, that is an issue because it is almost impossible to return the truck with the same gas that was taken, you always return it with a little more, so the cost of renting the truck is higher then you were expecting.

Samuel P. 
Rating:
3.0

The truck smelled of cigarettes, I didn't complain and ponied up the money. Probably won't use uhaul again.

lovel T. 
Rating:
5.0

The staff at this location is beyond comparison. Extremely helpful and friendly. Highly recommend this location for any of your rental needs.

wayne R. 
Rating:
3.0

The folks at Cozy corner are fantastic and very helpful.

Jason B. 
Rating:
5.0

Convenient location--super friendly and helpful staff.

KARA A. 
Rating:
5.0

again, simple, fast, and easy

Wayne H. 
Rating:
5.0

Customer did not leave a comment.

Evie C. 
Rating:
3.0

Customer did not leave a comment.

W C. 
Rating:
5.0

Customer did not leave a comment.

Stacey N. 
Rating:
5.0

Over all it was pretty good. Very good attendant, Small office at the end of a very bumpy dirt alley road. I filled out every thing on line so the process went quick. Warning: Watch your mileage and be sure you check it out before you reserve your truck. When I placed my order live I told u-hall I was going from 80026 Erie CO to Moab UT. Moab is 37 miles south off of I-70. They told me I needed to return the truck to Green River CO which is another 22 miles west on I-70 from where you turn off to go to Moab. Bottom line 37 miles from I-70 to Moab and back to I-70 is 74 miles to continue on to Green River. I was lucky I was only about 10 miles to where I had to go to load the truck in CO. Your mileage is calculated from pick-up point to drop off point and very few miles for loading point and drop off point. In a big metro area like Denver the truck pick up point to a home loading point can easily be 10 miles in the opposite direction you want to go. I returned the U-hall truck to the drop off point on the same day I picked it up even though they gave me 3 days to make the trip. I got no credit for the prompt early return but needed to pay for the extra miles. The folks at the pick up and drop off were great but watch out for U-hall and the way they calculate miles. Bottom line make sure you let U-hall know how many extra miles you are going to need because it is $0.40/mile.

PATRICK B. 
Rating:
4.0

Customer did not leave a comment.

Wayne L. 
Rating:
2.0

Attendant representative was very good. facility was on a long muddy rutted road. not very inviting

DONALD M. 
Rating:
5.0

Customer did not leave a comment.

Nicholas W. 
Rating:
5.0

Customer did not leave a comment.

Cally S. 
Rating:
4.0

Customer did not leave a comment.

John H. 
Rating:
3.0

Little difficult to find and a paved road would be better than the pitted dirt road they use but it all worked out ok

John B. 
Rating:
4.0

Customer did not leave a comment.

Kenneth L. 
Rating:
5.0

you guys were great!

michael J. 
Rating:
5.0

Customer did not leave a comment.

Michael V. 
Rating:
5.0

Customer service was excellent and they were so helpful and friendly throughout the process.

Joseph S. 
Rating:
2.0

had a 1130am reservation for pickup, nothing was ready. had to stand in the teeny tiny office, nobody was wearing masks.... the road to the location is like offroading in Moab

JASON U. 
Rating:
5.0

Customer did not leave a comment.

Leland R. 
Rating:
5.0

The staff at Cozy Corner are very professional, nice, down to earth, and funny. I'll continue recommending, and using this location whenever possible.

Andy F. 
Rating:
5.0

Customer did not leave a comment.

Larry B. 
Rating:
5.0

Kevin was very helpful with my rental

John H. 
Rating:
5.0

Customer did not leave a comment.

Derek B. 
Rating:
5.0

Customer did not leave a comment.

Israel A. 
Rating:
5.0

Customer did not leave a comment.

Tanner N. 
Rating:
5.0

Customer did not leave a comment.

Jonathon A. 
Rating:
3.0

Customer did not leave a comment.

Jamie L. 
Rating:
5.0

Customer did not leave a comment.

Ali K. 
Rating:
5.0

Customer did not leave a comment.

Nathan S. 
Rating:
5.0

Customer did not leave a comment.

Carol B. 
Rating:
5.0

The ladies that run this place are great! I left my car there for the day and felt secure knowing it was in a safe location

Ginger S. 
Rating:
5.0

Customer did not leave a comment.

Cameron S. 
Rating:
5.0

Rented a trailer for a few hours to move some material locally. Very nice folks, super helpful and friendly. would absolutely send friends to this U-haul shop.

Michel B. 
Rating:
5.0

Customer did not leave a comment.

Adam P. 
Rating:
3.0

Customer did not leave a comment.

David N. 
Rating:
4.0

The yong lady that helped us was with the rental was extremely friendly and helpful

John L. 
Rating:
5.0

Keith and team are EXCEPTIONAL! We have used Cozy Corner various times and they are always customer focused and helpful. Highly recommend!

JEREMY G. 
Rating:
3.0

The on-site person who helped me should be rewarded as employee of the month. He was completely helpful. The 24/7 process needs a larger window to reserve. Being 30 minutes late I could not get the truck.

David M. 
Rating:
3.0

The manager was very helpful.

Larry S. 
Rating:
5.0

Very quick and easy transaction.

jordan H. 
Rating:
5.0

Very friendly and helpful!!!

Ann J. 
Rating:
5.0

Everyone was so friendly and kind. I will for sure be renting a truck from them again the next time that I need one!

Jameson B. 
Rating:
5.0

Customer did not leave a comment.

John M. 
Rating:
4.0

Staff very friendly and accommodating

Kristin W. 
Rating:
5.0

Super friendly staff.

claudia S. 
Rating:
5.0

Customer did not leave a comment.

Sara B. 
Rating:
4.0

Customer did not leave a comment.

Thomas W. 
Rating:
5.0

Customer did not leave a comment.

fredrick R. 
Rating:
2.0

The location was not the problem. It was U haul customer service which was the problem. The telephone wait times were too long, then I was informed that I could not drop the trailer off at a local U haul and was directed to a remote location which meant an hour round trip drive to an address which did not match the location. I called customer service again and the customer service representative was testy and aggressive. I am NOT A HAPPY U HAUL CUSTOMER!

Noah B. 
Rating:
5.0

Really nice folks

Barbara S. 
Rating:
3.0

Customer did not leave a comment.

Justin M. 
Rating:
5.0

Customer did not leave a comment.

ERIC A. 
Rating:
5.0

I have already recommended this location to friends.

Robert P. 
Rating:
2.0

It's a junkyard in the middle of nowhere

Brandon S. 
Rating:
5.0

They were fabulous!

Melissa G. 
Rating:
5.0

Customer did not leave a comment.

ALBERT C. 
Rating:
2.0

The ladies, Anne and Cathy, at Empire Storage deserve a bonus for helping me find a truck yesterday. We reserved with Budget and two hours before moving, they told us they didn't have a truck. I said, "I'll call Cathy at Empire" and as usual, she set us up with a truck from Cozy. Thanks a million, UHAUL!

Jules M. 
Rating:
5.0

Kevin was very nice to work with . Super easy pick up & drop off . Thank you , Frances Eckman

Matthew E. 
Rating:
5.0

Customer did not leave a comment.

NINA R. 
Rating:
5.0

Service makes the journey down Lafayette's worst maintained road worth the ride

KREG B. 
Rating:
3.0

Customer did not leave a comment.

Tonja D. 
Rating:
5.0

They were very very nice and we appreciated that.

Alison M. 
Rating:
5.0

Very helpful, relaxed and friendly guy. Equipment was well maintained. Will recommend to others.

Simon G. 
Rating:
4.0

Customer did not leave a comment.

Donald B. 
Rating:
5.0

Customer did not leave a comment.

Robert T. 
Rating:
5.0

Customer did not leave a comment.

Joseph S. 
Rating:
4.0

Customer did not leave a comment.

Ralph B. 
Rating:
1.0

Sorry No Way! The road to Location is fit for 4 wheel drive vehicle only. Unpaved ridiculous. When unhitching trailer rolled forward damaging my bumper. That uhaul would would use this location and trailer without land gear Is ridiculous. I don't know how I would have in hitched if I came after hours. Uhaul ZERO CREDIBILITY!

Todd B. 
Rating:
5.0

Our experience renting from Cozy Corner Towing couldn't have been better! They are professional, accommodating, and just so friendly. Moving is exhausting, so we are very thankful for having our truck rental go so smoothly. Thank you, guys!

Brandon S. 
Rating:
5.0

These people are salt of the earth. My moving plan changed 3 times, I got straight answers every time. I love Colorado, and regret having to leave, but if anyone else had to do the same, I would point them in Cozy Corners direction.

alan J. 
Rating:
3.0

Very hard to find

scott T. 
Rating:
5.0

Customer did not leave a comment.

VLADIMAIR L. 
Rating:
5.0

Not a thing. I used Uhaul 3 different times for this move and they were by far the best to deal with.

Frederick M. 
Rating:
5.0

Owners of this location are great people and do an awesome job.

Michael W. 
Rating:
5.0

Kevin was an absolute gem-- he was quick and efficient in getting the rental issued. On return, it took less than 5 minutes to have everything completed.

Elaine R. 
Rating:
5.0

Access road needs work.

Daniel H. 
Rating:
2.0

Customer did not leave a comment.

Tom C. 
Rating:
5.0

Customer did not leave a comment.

debra W. 
Rating:
5.0

I appreciate the after hours help to drop off the trailer. Thank you.

john D. 
Rating:
5.0

Customer did not leave a comment.

Richard B. 
Rating:
5.0

Customer did not leave a comment.

Benjamin K. 
Rating:
3.0

Great customer service!

Shanna B. 
Rating:
3.0

Customer did not leave a comment.

Arthur H. 
Rating:
5.0

Customer did not leave a comment.

Mark F. 
Rating:
2.0

Road going in was very rough. Otherwise great

Emily B. 
Rating:
1.0

"Driveway" into and out of this location is full of potholes...you'll ruin your axles and risk torquing the hitch on your vehicles moving into and out of the location. This shouldn't be a U-haul location. It isn't safe. The people that own it are WONDERFUL... however that doesn't make up for the awful location.

greg R. 
Rating:
5.0

Customer did not leave a comment.

Catherine B. 
Rating:
5.0

Hard to find despite big sign..gotta keep your eye open. GPS wasn't that helpful. Location is very basic and staff was VERY helpful.

KONRAD K. 
Rating:
5.0

Great customer service, friendly helpful people! Could not have been a better experience!

Clare H. 
Rating:
5.0

Customer did not leave a comment.

James H. 
No reviews have been submitted for this location.

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