Customer Reviews for Crater City Automotive and Services
(U-Haul Neighborhood Dealer)

15 reviews

202 N 12th St   Middlesboro, KY 40965

(606) 242-2092

Location Hours

  • Mon-Fri: 10 am - 6 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(606) 242-2092

202 N 12th St
Middlesboro, KY 40965

Services at this Location:

Location Hours

  • Mon-Fri: 10 am - 6 pm
  • Sat-Sun: Closed
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Chris A. 
Rating:
5.0

Customer did not leave a comment.

majid G. 
Rating:
4.0

Online checkin was a great service. Truck was very clean and great air conditioning. Drop off was great too, all fine with convenience if smart phone. Great job overall

Sonya H. 
Rating:
5.0

Service was excellent and the the staff were friendly I had no problems at all

marsee A. 
Rating:
3.0

Friendly staff. Easy to talk to. Facility ruin down. They said they were moving into a newer facility. Sounds like they are improving Hard to find with Google. Google calls it 12th Ave. The locals and the street signs call it something else. It's on Google.

Keith L. 
Rating:
5.0

Customer did not leave a comment.

David C. 
Rating:
5.0

Customer did not leave a comment.

Ian H. 
Rating:
3.0

Customer did not leave a comment.

William D. 
Rating:
5.0

Customer did not leave a comment.

Ruben Z. 
Rating:
1.0

Need employees with customer service skills.

Michael C. 
Rating:
1.0

I was double charged, my contract was supposed to be for 20 hours once it was received in my email I wAs on the road, and it was for 12. Our return time was put in as 10am and we returned it at 845am. Also I was charged 2 contract fees and insurance fees driving my cost to double what it should have been. I am very dussasatisfied to have paid 150 dollars for a 30 mile uhaul use.

Ronnie D. 
Rating:
5.0

Customer did not leave a comment.

Amy A. 
Rating:
5.0

Dropped off while closed. Parking area clean and well identified.

Harold K. 
Rating:
5.0

We didn't see anyone here. We just dropped it off and then sent pictures to prove it. That service is convenient.

Nancy K. 
Rating:
2.0

Customer did not leave a comment.

Chris A. 
No reviews have been submitted for this location.

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