One of the wheel hold down straps was halfway torn through the material and should be replaced. Otherwise, everything else on the transport was in good condition.vic D.
Customer Reviews for Cripple Creek Automotive Tire & Towing
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Daniel M.
The vehicle had a cracked windshield. The individual managing the site was helpful and documented the cracked windshield so that we would not be liable for it. The location was fine.James H.
Customer did not leave a comment.Francine D.
Customer did not leave a comment.richard R.
When I picked up the trailer in cripple creek Colorado the trailer had not been Swept but the staff helped me hook up and prepare to pull away.Tamara M.
The rental location did a great job. The reservation was moved over an hour away from my original location. I had a reservation guarantee for the original location in my hometown. This is the second auto transport rental I have had a bad experience with.THOMAS D.
Customer did not leave a comment.SARAH J.
Outside of contact communication far to slow, service was great.JOSEPH B.
Amy is always excellent!Leo C.
Customer did not leave a comment.LeAnn M.
Very patient and accommodating.Melody W.
Customer did not leave a comment.Michael G.
Customer did not leave a comment.Matthew M.
Customer did not leave a comment.Valer M.
Customer did not leave a comment.GARY T.
Customer did not leave a comment.Timothy D.
Customer did not leave a comment.Warren C.
Customer did not leave a comment.JOANNE M.
Everything was great.JULIE B.
Customer did not leave a comment.Scott R.
Bad service would never rent here againAaron P.
Customer did not leave a comment.Scott J.
Customer did not leave a comment.Mark W.
Customer did not leave a comment.Christopher H.
Floor of trailer was dirty and mud smeared in the outside Quick rinse off at home cleaned it up.Jeffrey C.
The drop off point was a junk yard/tow truck service that would not answer there 24 hour phone. Parking for the truck was down the street and around the corner. By the time I sat on hold with uhaul on the phone and decided to park the truck on the street and had the uhaul phone check out app work without locking up I appeared to be late and I was charged a extra day. I have used uhaul before you can do better than this you never did answer the phone on Sunday.Steven John H.
Customer did not leave a comment.richard W.
Change your light bulbsShawn E.
I had to drive 60 miles to pick up this truck since there were none locally. One of the latching mechanisms that holds the strap that goes over the tire was rusty/broken, so it did not work well. On the back safety chain, the rubber safety mechanism was broken so I had to use rope to make sure the chain didn't come loose and drag on the ground.Lisa F.
Customer did not leave a comment.Bronsen H.
Customer did not leave a comment.Rick W.
Customer did not leave a comment.Kevin E.
Snow conditions made for truck appearance. Personnel was very courteous and helpingDavid G.
Keep doing what you are doing.Michael A.
Customer did not leave a comment.Martin S.
Customer did not leave a comment.Cheri T.
Customer did not leave a comment.Kerry K.
I was over charged $40 for another day, in which I had returned the truck on 6/3, 1:30am-2am, 6/3.James H.
Improvement-nothing. The fella was very nice & easy to work with & was comfortable asking questions about the truck rented. Thank you! Very much??Pam F.
Customer did not leave a comment.Ron D.
Customer did not leave a comment.Jeff S.
Customer did not leave a comment.Brian M.
Customer did not leave a comment.Bob S.
Customer did not leave a comment.Doug M.
Customer did not leave a comment.Daniel J.
Customer did not leave a comment.CHRISTINE R.
Customer did not leave a comment.RONALD E S.
Customer did not leave a comment.Herb S.
Great location with excellent customer service.Michael G.
They were extremely nice and helped me on a crunched time schedule couldn't have asked for better service will recommend for sure.derek D.
Staff at this location was very accommodating and professional. I showed up at what looked to be a busy time for them and they had me out the door and on my way in a timely manner.Jamie C.
Customer did not leave a comment.tim W.
Customer did not leave a comment.Carol H.
Lower the mileage rate to .50 per mile instead of .79. Especially when it is costing 2.79 or more a gallon to refill the truck. Other than that everything went very Well. Should not be that costly to rent a truck for an entire day.Francis K.
Customer did not leave a comment.Shawn O.
Clean the cab or the U-HaulHARRY W.
Very friendly and nice peoplerobert S.
There was no one at the.place we were directed at the drop off point. We had to do it ourselves and then just left.Matthew H.
Customer did not leave a comment.James L.
Excellent service, knowledgeable, friendly staff.Jay N.
More training for the technician hooking up the trailer.William S.
Customer did not leave a comment.Lydia A.
Customer did not leave a comment.katrina S.
Customer did not leave a comment.Richard B.
Nothing everything was good in my experiencematt W.
Customer did not leave a comment.Mary C.
We were so happy to find out that our town, Cripple Creek had a UHaul rental place, otherwise we would've had to travel for almost 45 minutes to find one in another town!!Connie C.
Inspect your trucks. We had our uhaul break down and the transmission go outCody P.
Customer did not leave a comment.ANDREA S.
Fast friendly and helpful, graet customer service.LIVIO S.
Customer did not leave a comment.William S.
Customer did not leave a comment.SUSANE R.
Customer did not leave a comment.Angela C.
Customer did not leave a comment.James C.
Customer did not leave a comment.Natalie H.
Customer did not leave a comment.Joanne P.
Customer did not leave a comment.Nikita M.
Nothing that I could really tell, since this office was closed.pam F.
Customer did not leave a comment.Michael M.
Biggest disappointment: U-haul changed my pickup location to a destination farther from my home without adjusting/increasing the mileage, causing me to have to pay an addition amount for the extra miles.ROGER B.
Very pleasant people. I would recommend anyone to rent or drop off a u haul at this location.Kurt Y.
Customer did not leave a comment.Mary E.
Customer did not leave a comment.Paul S.
Not obvious where to leave truck in absence of staff on Sunday. Maybe better instructions for dropoff when staff is absent.Michael M.
A great place to do business courteous reliable friendly I will tell all my friendsDouglas L.
Customer did not leave a comment.Chris M.
Customer did not leave a comment.Maxine D.
I am showing a charge which shouldn't be there so don't know the deal?Billy S.
Customer did not leave a comment.Doug C.
I did have a reservation at the location in Cascade and it got changed. It was a longer drive to get the truck, but people in Cripple Creek were very helpful.Tracey W.
These floks were very helpful. Unfortunately I broke down in 100 miles down the road. This would not be this locations fault as they could not have foreseen this.Jim M.
Customer did not leave a comment.Cathy O.
What a great friendly place to rent a U-Haul in Cripple Creek a much-needed service here thanks so much!Douglas L.
The staff there are great, I had a problem with tow hitch on trailer they came a few streets over to help sort it outIan J.
Customer did not leave a comment.daniel T.
Keep the shop in business!RIchard B.