Customer Reviews for Crosby Hill Mini Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Crosby Hill Mini Storage

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Michelle H. on

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The owner never showed up. I called the phone number on the sign multiple times and left messages but no one answered/returned my call. It would of been helpful to have known I could do the online check in once the location was (suppose) to open. My understanding was because of the location change from my preferred pick up location- I needed to wait for the place to open and then could continue with the reservation. I would not recommend this location at all. It is not well kept, I never spoke with the owner. I had to drive way out back to find the truck.

RUTH G G. on

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Nice guy but hour plus late showing up. Maybe that is the fault of Uhauyl it'self and hot him but I sate around for over an hour.

carl b. on

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Customer did not leave a comment.

david s. on

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The owner was a pleasure to work with however we were told to switch pick-up locations and had many other issues. The truck was a gas guzzler.

Thomas B. on

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My only issue of the day was my original pickup location was scheduled for a different location, but was informed that they would not have a the size truck I requested so I was transferred to Crosby Hill. I arrived and was told that my pickup reservation was never forwarded so I had to wait an additional 40 minutes while the truck was being checked in, other than that the staff was very helpful, informative and professional and the equipment was very clean and reliable.

David P. on

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Customer did not leave a comment.

Jerred G. on

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U haul should not price gauge their customers.