Customer Reviews for Crossroads Convenience
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Crossroads Convenience
Sandra B. on
Horrible. We got the truck back on time. The mgr was gone and we were told to come back in an hr. Came back and he was cooking. We left the paperwork, keys, blankets and car dolly with the wife. I called the 1-800 number to report. Truck was finally checked in. No sign of the $20 credit that was to be applied.
Jeff M. on
Everything worked out fine .
Devin P. on
Dropoff was hard to find and staff wasn't very friendly.
Jimmy W. on
Truck needs frontend alignment.
Marcella B. on
Fast friendly and very helpful.
Elizabeth B. on
This was my first time renting from U-haul and the clerk that checked out the equipment was rude. He did not explain the process at all and I was standing right next to him receiving text messages that were supposed to be letting me know I needed take pictures with my phone. That was never explained, nor was the check in process. I would recommend to pick up equipment from a different location and hope that the personnel would explain the process.
Phillip A L. on
Get people with less attitude who dont lie to your face about trailer availability when you inquire at this location.
James J. on
Very professional operation.
Timothy W. on
Very friendly and helpful. Quick and easy check in.
jeff M. on
No one was there to check me in . I’m 73 years old and a little unsure about this check in yourself computer stuff .
Geri B. on
The check engine light was on when I picked up the truck and it was dirty in cab of truck
Mitzi S. on
THE BEST EVER DROP OFF!! KUDOS!!