Easy drop-off. Good communication
Chris Hrusovsky
Customer Reviews for Crosswind Storage Of LeMars
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
We just dropped it off and put the keys in drop box
Steven dennis supallaNothing. They were awesome and got everything that we needed hooked up and more for us. The best customer service
Tj YimFriendly, wonderful service. We will definitely use them again. They were so helpful and accommodating.
Robert SadoskiGreat job!
Douglas ConnersWe reserved a truck for Saturday, May 13, 2023, from Sioux Center for local use. We received a call Thursday morning that could not happen as the truck we planned to use had broken down. We then had to drive to Le Mars and pick up a truck there (the owner there was wonderful and helpful). The problem was our phones were not working (lacking service) and there was no internet available so there was a lot of struggle picking up and dropping off the truck. This was a very frustrating experience for our family as we were moving our college student's things from her dorm to a local storage unit until she begins her job there in the fall. It ended up costing way more than we expected too.
Kris RankinGreat service and pleasant people to work with. Highly recommended
Brian HovdenAgain you would not allow me to select this location for drop off. Once called they changed it otherwise I would have had to drive 30 minutes just to drop off the U-Haul. Again your fault. Fix your system very inconvenient for your customers. Do better!
Beau SudtelgteMelanie was beyond helpful
Ely MontoyaGreat experience all the way around. Thank you so much!!
Brian GradyMake sure they rent their equipment from Crosswinds Stirage of Le Mars, Iowa. They provided me with an emergency truck rental on Thanksgiving day. Unheard of. Most U-haul businesses would not even have answered the phone. The owner personally came out and handled the transaction literally within 1 hour of receiving my phone call. She went the extra mile for me and provided service with a smile and actually thanked me for my business. Once again, ease be reminded that this was on Thanksgiving Day!
PAUL WELCHThe only thing I can think of, to make things better… make it warmer in Iowa. Everything was perfect. This location worked to ensure I had what I need, when I needed it. Thank you!!!
Gina MichaelDefinately must book ahead over 2 weeks to assure location has item
Karen AndrewExcellent service and stress free
Kobie Karhoff